Very friendly stuff. Good location.

Stuffs are nice and smiley and they speak English

Although we had a great time in Armenia, but we weren’t happy with our hotel. The walls were super dirty and had so many stains on it, pillows and blankets weren’t new, they were super old and used! The only plus point is the pool, nothing more;(

check in time was very long, no early check in was available, hotel / staff was too busy. you for them just a next client. otherwise the hotel was clean, but old with a friendly staff, very strong overage hotel. would still recommend, but low your expectation.

Whether was hot but the comfort at the hotel made us comfortable.

I was thoroughly disappointed as the hotel failed to disclose the closure of its amenities, a critical factor in making my choice on where to stay. Hotels.com has a section for closures and remodeling, they've had months to update it. The hotel offered access to the Orange Fitness but the round trip took me 30 min plus taxi cost. After my initial dispute, they offered to cover taxi cost but that didn't make up for the time. After continued disputes, I suggested they need to refund a portion of my stay. They offered an insulting 5%, an amount that didn't bridge the gap between their nightly cost and a competing hotel that had no amenities. I extended my trip and quickly moved to the Ramada for the duration. It is a newer, cleaner hotel in the same area, would highly recommend it.

Please think thrice before staying here. 1. Rooms are very small 2. Very noisy. If the windows face the street, the noise of the street is such that you might think that you are standing on the street. If the windows overlook the pool, there is noise from the music. The staff is either rude or incompetent. As a gold member of hotels.com, I decided to exercise my right to early check-in. I was told to wait and I patiently waited at the reception for almost an hour, watching others come ahead of me. In the end, they gave me a room with the condition that I had to leave it at 10 am. handing over the key at 10 am, I found out that now I have to wait until my room is ready. This number was given to me only at 5 pm. But not only that, the next day when I left for the airport, I was told that I must pay for an additional one more stay at the hotel, since I checked into the hotel earlier than 2 o'clock in the afternoon. Of course, no one warned me about the need for such a payment at the time when I was given the key.

Many thanks to all the workers at the hotel for excellent service from start to finish. Every thing works well: plumbing, electrical, and mechanical. Excellent room layout, clean, and comfortable. Good central location. sumptuous breakfast, delicious and healthy.

Bravo, great hotel. Excellent service from start to finish. Excellent room layout, clean, and comfortable. Good central location. Excellent breakfast, delicious and healthy.

Great hotel. Excellent service from start to finish. Excellent room layout, clean, and comfortable. Good central location. Excellent breakfast. My favorite hotel in Yerevan.

Received the best service, great staff, food and amenities🙏👌

I didn't like the horrid stench in the room. The breakfast was old and not stored correctly.

Great stay, very welcoming staff - happy to help with local knowledge, directions, travel, food choices etc. Hotel clean & tidy, plentiful breakfast options. Good overall experience.

Great please for reasonable price. Swimming pool make stay in summer season nice and relax

My flight delayed , hopefully tonight I will check in at this hotel.

The pool area is great for relaxing and the pool staff was kind. The lounge is stylish and overall nice contact with the reception and bar staff. The breakfast was little poor, especially when it comes to chees and ham assortments. The breakfast personal was mostly rude and stressing, especially two female staff that picked plates while still eating and always looked unpleasant. The cleaning in the room was bad, specially the clearing of the floor- no sweeping or vacuum cleaning at all during our 6 days staying there. Overall the best parts with the hotel was the location- close to “Kentron” and a nice park outside and that it was new, fresh and with a pool area there you can relax after a long road trip from the Armenian countryside.

Good: The swimming area and pool was good. Not So Good: The bed. It was not a king size bed. it was two twin that they were put together. There was no fitted sheet on the bed, and in the middle of the night there was a big gape between the two beds, therefore the sheet would came out and we were actually finding ourselves sleeping on the mattress. I also had a extra bed for my kid, but it was extremally uncomfortable. The staff were nice and they spoke English, but not so much knowledgeable about the area such as where we may find a PCR test site or where is a groceries store.

Amazing

I expected this hotel to be top-notch because it was Best Western Plus. However, the service and hospitality were terrible. They charge you for the minibar but it was not stated anywhere before booking the room. Also, the “king-sized bed” was a big joke. It was just two double beds put together and I would get stuck in the middle of it. The room was EXTREMELY hot. My husband and I tried asking for someone to help us fix it, but nothing would work.. come to find out that the entire building was already set at a certain temperature. So, why have thermostats in the room?! We had to keep the window open to circulate some air and not suffocate. The TV was pixelated and barely changed channels. The only good thing about this hotel was the location. You basically have to pay to breathe at this hotel. Choose elsewhere for your stay. I wasted my hard earned money here.

I expected this hotel to be top-notch because it was Best Western Plus. However, the service and hospitality were terrible. They charge you for the minibar but it was not stated anywhere before booking the room. Also, the “king-sized bed” was a big joke. It was just two double beds put together and I would get stuck in the middle of it. The room was EXTREMELY hot. My husband and I tried asking for someone to help us fix it, but nothing would work.. come to find out that the entire building was already set at a certain temperature. So, why have thermostats in the room?! We had to keep the window open to circulate some air and not suffocate. The TV was pixelated and barely changed channels. The only good thing about this hotel was the location. You basically have to pay to breathe at this hotel. Choose elsewhere for your stay. I wasted my hard earned money here.

great location. friendly staff. great restaurant and breakfast

Location

Excellent location good food and very comfortable. people working at Hotel they are very kind and helpful,Especially front desk manager Miss Arus always smiling and very welcoming. And how can I forget FB team leader Miss Tatev every morning welcome us for breakfast with big Beautiful smile Thank You AllKeep up the great work.

Excellent location good food and very comfortable. people working at Hotel they are very kind and helpful,Especially front desk manager Miss Arus always smiling and very welcoming. And how can I forget FB team leader Miss Tatev every morning welcome us for breakfast with big Beautiful smile Thank You All Keep up the great work.

generally it was good and we enjoy

generally it was good and we enjoy

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Two blocks from city center, yet surrounded by parks... Really nice breakfast buffet, pool and restaurant... Quiet, clean and run by a young, courteous, professionsl staff...

Two blocks from city center, yet surrounded by parks... Really nice breakfast buffet, pool and restaurant... Quiet, clean and run by a young, courteous, professionsl staff...

Very centrally located, great hotel (renovated recently), with majority of amenities, at appropriate prices. Highly recommended.

Everything was nice and proper. My room was facing the street side, so the traffic noise was a problem as the window was not sound proof. Other than that everything, including breakfast, met my expectations.

Everything was nice and proper. My room was facing the street side, so the traffic noise was a problem as the window was not sound proof. Other than that everything, including breakfast, met my expectations.