This is not a 4 star, it’s not even a 3 star. Although it is across the road from the beach, the hotel is tired and dated both internally and externally with the exceptions of both pools which looked well maintained. The exterior fencing was rusty and the suite itself was like something out of the swinging 60’s. It was in need of updating, maintenance, had broken items and felt unclean. There were ants on the floor and the kitchen surface. The table and chairs belong in a museum and there were stains on the bed linen. The 1960’s lampshades were broken, the front door handle loose as if it has been tampered with and bedroom patio door did not appear to lock. We were booked in for 2 nights but we left after the first night because there was a major crime incident in our block and police forensics teams cordoned off the block. Just as well as we had decided to leave anyway. Ok if you are a workman working away but otherwise a one nighter if even that. We want our money back.

I really wished I read other reviews before I booked this hotel, but it was late and I had been driving all day. This is possibly one of the worst hotels I have ever been to. It is not 4 stars. We arrived at 7pm with a grunt from the receptionist who was sat in her coat ready to go. We got our keys and headed to our room. One escalator was broken, the other sounded like it was about to do the same. The room was dire. Plug sockets hanging off walls, brooms hanging in the toilet, the bed was concave, it was dingy etc etc We went downstairs to complain - but alas the receptionist had gone home and the shutters had been pulled down. We left the hotel without staying and booked a room elsewhere. This listing for this hotel is misinformation.

Looks like is under construction, started when you open the front door to get in to the lobby is damaged, the hallway to the rooms doesn't had a finish floor, but i think is the way it is. The photos you show in the app is nothing similar to this place. Very disappointed because i trust in this app for all my vacations times, but now i feel.insecure to trust evey i see in this app.

We had a seaview was fantastic

Sale

Building was outdated however brill if only using it to sleep. Pool was clean and good facilities. The receptionists were fab, helped us a lot with anything we needed :)

All in all we must say we were disappointed. We had expected to get more for 170 € per night. We missed the air conditioning a lot. As the property was fully booked, it was hard to find a parking space. You get fresh towels only after 7 days (!), why? We had not the feeling that all surfaces were clean when we arrived. The couch bed was not very stable. The toilet room was less than 1 square meter. The reception is not operating after 9 pm. This caused some trouble when the key system failed once we came home late. The reception personnell was friendly, but it does not change our negative judgement. The position of the property near the sea is phantastic, of course.

Good location, but could have done with a bit of a clean, massive cobweb in the corner , the door handle was lose and the key was a effort getting in even after they fixed it. The location is great as was the help from Didier but if your stuff like washing up liquid and pad would be good

Really outdated property. Would not stay again if they paid me.

Not 4 stars at all.

Location is ok, 15minute walk down the hill to beach. Building is not in great shape and showing age on the exterior. Not pretty but reasonable for a night or two.

Perfect if you are going to Bayonne Feria. Not so much for a family looking for a quiet spot, building and rooms looks old. Good location except access to the beach is quite a long walk, return is stiff uphill, or a small & expensive parking.

Great location, nice views of the sea / golf course / pool, parking included and clean bedding. That’s the positives….. I have stayed in hostels in better condition. Really run down, poorly equipped small room (we had the family room with 2 bunk beds) no air con or fan, corridor outside the room smelt unpleasant, spa out of use, one pool had no water in. Screws in the back of the bathroom door rather than towel hangers made me smile. Tbh I haven’t got a problem with most of the above but I do have a problem with the property marketing itself as 4 star and the pricing.

No air conditioning , rooms and building much too old and Mott well maintained

Apartments are quite old. Generally thinking its a problem of hotels in France. If they are in popular turistic places and demand in acomodation is quite high through the years, they dont invest much in mantainenence . Just keep on making money on tourists as other alternative could be a bit better but much higher on price. Best of this place is location and pool. But dont expect much of apartments themself. But things like lamp not working, water not running well or dishwasher was still full with cutlery ( at least its seems they were clean and we didnt need to use it anyway staying for 1 night) .

For a seaside resort, this place was terrible. Fortunately it was only for 1 night. The hallways were dark and dingy, smelling of cigarettes and mold. The water in the bathroom sink smelled bad too. Wifi didn't work so i had grumpy kids. The saving grace was that the bed and bath linens were very clean. Wouldn't return.

Great view from the room at the sea.

Hotel veillissant, robinet abimes, ect..

The accommodation was attractive due to price but overall this hotel costs you more money and stress and I would pay a higher cost elsewhere. You will be disappointed here. Even the views from the rooms are not worth what is a hotel service that is outdated. Key issues are below: (1) Staff unfriendly, unhelpful and lie (2) Staff only work from 9-5 at reception (3) Staff would not switch our room due to neighbours smoking and it going through the bathroom ventilation - she lied and said no rooms available yet there were 10 or so still available online. (4) Internet does not work when too many people stay and half way through our stay (11 nights) it ceased to work at all (5) You have to ask and collect yourself to get new towels etc. (6) The plugs in the bath and sink are near blocked all the time and no one cleans it (7) The water stopped working several times in the morning so several days we had to skip a shower (8) Bin areas were unkept (9) Automatic lighting in the corridors did not work

Ok

It was very good.

Anglet is beautiful and the hotel has a great view. We arrived at 6 PM and reception was already closed, which added stress. It was also confusing to check out as reception was still closed just before 10 AM. Otherwise we had a nice stay.

This property was very cheap so we cant complain much. It had a lovely sea view. The room itself was really past its best & the bathroom not very clean. It had a small kitchen but no dish cloth, dishwash liquid or tea towel so was of limited use.

I texted the hotel the day before with no response. Upon arrival, I find a fenced hotel, requiring a code to enter. I rang the company, phoned, to no avail. Were it not for a guest to enter at that moment and there would be no way to enter and check in (the employee mentioned that the phone was out of service...!) The hotel is well located, the staff is friendly, the breakfast is

The location of the hotel is absolutely amazing and it helps to look by its condition. Pretty dirty and smelly, in need of a major reno, but those renos will hike the prices up when they are done. So just enjoy the perfect spot where the hotel is standing…

Great for people in their 50s and up, nice '80s admosphere and decoration! Also perfect for kids!

Affordable, helpful kitchenette, next to lovely beach & easy walk to Biarritz.

The apartments are very old, dirty and smell of dump, there is no air condition so mind when you go… the sofa bed is very uncomfortable

Hotel.com advertise this place as a 4 stars but this is false advertising it is actually only 3 stars. The place is so run down. Shower is rusty and the grout is gone. It is now black. It is leaking everywhere. We arrived as a couple and only got one towel. We had to ask for one more. It was for a 4 nights stay. This towels wasn't replace for the duration of a 4 nights stay. The room wasn't clean for the duration of the stay. The toilet dispenser was broken and we could've access the toilet paper. We asked reception for more but they run out of toilet paper. Thank goodness it wasn't urgent need but we had to wait 4 to 5 hours to get some replacement and it was put in the broken dispenser which we couldn't access. It was another trip to reception. Nothing was offer by hotel when we mention all of the above. The cleanliness was questionable dust everywhere but we were told it was clean as they change cleaning company. Maybe a bit more training on what are the standard of cleaniless is on a "4 stars or 3" Even the hallway was dirty with cotton bud lying near the lift for all our stay. Will definitly not be back and disappointed of hotel.com advertising the place as a 4 stars which is not. This is false advertisement for your website. Plenty of pictures but the page doesn't let me upload them. Can be share with hotel.com if needed.

The beach opposite the hotel was great and location to biarritz was only 25 min walk

Hotel was located next to the sea not far from Biarritz. The hotel and rooms are very outdated and the photos are misleading. You get what you pay for.