Really enjoyed our stay here. It was such a characterful hotel and our room was gorgeous with beautiful views over the Chobe river from the balcony. The game drives and river cruise were really good and a reasonable price. I would say, the service was very up and down, sometimes outstanding, at other times quite cold and disorganised. The same is true of the game drives, one was incredible, the other was quite mediocre. Food too, sometimes was exceptional (like the BBQ at the poolside bar), at other times the buffet was chaotic and poorly managed (like the stir fry nights, where the food was really good, but the queue chaotic and badly thought through). But to be honest, for all of this, this just added to the charm and authenticity of this hotel. At times the inconsistency just made us laugh. For instance, ordering at the bar would take more than 2 hours for food to come; even if it was just a pizza! And one staff member asked us to buy her something from the shop, and seemed genuinely hurt and disappointed when we didn’t get her a gift. I wouldn’t stay here if you want total; polished luxury. But if you want character, authenticity, and a beautiful riverside lodge, I would easily recommend it and I would definitely stay again hence my 5 star review. I really had a soft spot for this hotel for all its eccentricities.

We had no electricity in a room and I was calling 4 times and went to reception for maintenance assistance and was late because of it for safari. Also got poisoned on a breakfast with minced ostrich. The staff is not liable at all.

The waterfront views was great and made it feel like a 4 star hotel.

We had an amazing room located close to the river (room 3) The hotel really gave us the relaxing feeling we were looking for. If they could improve one thing, I would suggest to use more dimmed lights.

Very nice hotel located at the banks of chobe river. Nice and friendly staff.

The staff is friendly, courteous and very comfortable. The villa type accommodations are also clean and cozy. I would definitely use this hotel again.

Loved the pool, the view, the location, the design the staff. The shop was reasonable for prices surprisingly. Food was also good . I enjoyed the buffet for dinner and breakfast - lots of choices. Also loved the poolside menu and cocktails Room service was available - did not try. Upstairs commissioners restaurant was closed as hotel not full.The room was luxurious.only negative :Private boat company in nextdoor plot played loud music one night after it docked as music blared while staff took ages to clean it . This is not the fault of the hotel as sent someone to tell them. Will be back

Absolutely Peaceful