This hotel was very clean and well maintained. The breakfast leaves much to be desired and the staff is extremely introverted making questions or communication awkward.

Everything was terrific.

Furniture in room was in need of a refresh. Tables and chairs were very scratched and ratty. The sofa smelled like urine, and the A/C didn’t keep the room comfortable. There was hair in the sink outside the master bath. The staff was friendly and pleasant. I believe the stay would have been OK at $200, but not $500 for the night, which was our charge.

Pleasant staff and clean lobby and room.

Plenty of restaurants but too close to I40

Friendly staff

It was great. Full size kitchen, room clean

Our room smelled like dog poop! I moved the coffee table and yes a nice huge brown stain! I arrived at hotel exhausted from driving and just went to bed! If HOTELS ARE GOING TO ALLOW ANIMALS IN THE ROOMS RIP OUT CARPET AND USE VINYL FLOORS!

Great location, clean, rooms are spacious.

Bed was dirty

Staff were phenomenal. Rooms great and spacious. Wee bit loud if room faces I-40.

Everything was perfect. I love the lobby and the room was so clean and tidy. Lovely big space for the family. I would highly recommend this place for family or the business trip.

Everything was perfect. I love the lobby and the room was so clean and tidy. Lovely big space for the family. I would highly recommend.

The only issue was the bed was not comfortable and then lights shinning in from the street lights, you were unable to close the curtains

You guys ripped me off on the cost of the hotel, I will NEVER use your service again.

Nice room layout

Beautiful room, beautiful property, outstanding customer service, great free breakfast!

Stayed here for a park and cruise vacation the day before we left port. Hotel was very attractive, clean and service from desk team was exceptional. I recommend if you stay here to prepay for the hotel breakfast at the time of your booking as it is discounted and the breakfast was excellent. This is the only time the discounted breakfast is offered so if you wait until you arrive you will pay full price for the breakfast which is on the more expensive side.

There was only one staff member in the hotel!!!! On my first night my kids took a shower and I was surprised that the shower floor was flat it didn’t have an edge or wasn’t surrounded with anything to stop the water! The water went everywhere in the bathroom, I was worried my kids will slip when they use the bathroom so I called front desk to get house keeping to dry my floor she said there was no house keeping and that she has no one to send me some towels to my room for me to dry the floor!!! The next night when I came back to the room it wasn’t cleaned and the wet mountain of towels was still in the bathroom floor I moved on, but I did call to get some sheets for the bed she tells me so WHAT ARE YOU DOING WITH SHEETS!!!! That made me so frustrated turns out she was trying to avoid sending sheets because she was the only staff there and had no one to send them!!! Will not stay there again and will not recommend

I liked that everything that I needed was in walking distance

When we checked the staff was gracious (faked). When we got to the room I noticed that the floor transition strip had a chunk missing out of it and the chair for the desk needed to be replaced. If the Hilton family needs some money let me know and I think I can buy a new chair for them. The showei head leaked all night long. The thermostat kept going to an error and I had to go to the front desk and have them get ahold of the maintenance man to look at, he seemed to be not caring about my problem. He did come and reset the thermostat. But later it did the same thing and I had to reset it 6 times throughout the night. The kitchen was dirty. The sink had some sort of sticky residue around the drain. The backsplash ledge was dusty. The dishwasher and the refrigerator door gaskets were filthy. For the money I spent and the name of the parent company led me to believe that the standards would be pretty high, Boy was I wrong. I stayed 5 days earlier at the Springfield Suites right across the parking lot and had a better room and service. I feel that I didn't get my money's worth and will never again stay at the Homewood Suites by Hilton in the future and have notified my friends of my experience and they also said that they wouldn't stay there and pass along the word how terrible this establishment is.

Very clean and comfortable staff was helpful and friendly

Good overall experience for self and family. We had two suites which were clean, well-kept and spacious. Hot buffet breakfast was very good.

My girlfriend didn't sleep well because every door closing and footstep echoes through the building all night.

Very nice rooms/suites. Decent cooked breakfast.

Very clean and modern

It is a typical suite hotel In nice suburban location. Nice breakfast.

Staff was super friendly and very helpful. Close to.many options shopping and dining. Great stay. Would staynhere again.

It was a lovely hotel.

It was great!! Very clean and great customer service.

Very nice and nice rooms with nice breakfast and lots of outdoor seating. Easy to walk to restaurants or shopping. Would definitely stay again!

Hotel needs a freshen up, been the same for 20 years, just needs upgrading