Hotel under renovation. Food service and quality not up to par.

Hotel under renovation. Food service and quality not up to par.

Check in was very slow. Reservation with breakfast but in the system, there was no breakfast. First room had smelly bathroom and was changed the following Day. Kids playground is a bit old and could be refurbished. Conveniently located just in the beach.

Check in was very slow. Reservation with breakfast but in the system, there was no breakfast. First room had smelly bathroom and was changed the following Day. Kids playground is a bit old and could be refurbished. Conveniently located just in the beach.

Good location, great for family with young children

Good location, great for family with young children

The frontline staff are sincere and helpful, they assist us to arrange transportation to the place we wish to go and to the airport. We have great surprise to receive a birthday cake when we back to our room at night! Thanks a lot!

Stunningly beautiful location, great restaurants and service was exceptional by the staff. I’m planning another trip back in a few months.

Stunningly beautiful location, great restaurants and service was exceptional by the staff. I’m planning another trip back in a few months.

I chose Marriott again，because its beach and style. its most cloae to sea among hotels in yalong bay. Facility in room is not fasion，for example not enough socket but at inconvient position. Room design is fine，still ckmfortable. Stsffs as freindly as last time. Unfortunately，a huge cockroach was found in bathtub，not sure how it shows on 7th floor. I requested for disinfection of room. I can not believe its in Marriott. I had not headeven one single apology，maybe next time I should try aother one.

Hotel is right on one of the nicest beach in Sanya.

I was disappointed about the ocean view room. I had to step outside to the balcony to see the water. The extra ocean view spending was wasted. Also, the shower door was installed wrong. The door had to be pushed in to get in and out. I’m 5’7” and weighted 148 lb had hard time to get out. Then I also discovered the room is a smoking room. As a matter of fact, all ocean view rooms are smoking rooms. So I decided to switch to the Garden View room. The shower door was installed correctly but found out one foot long mold on the ceiling. However, the beach is nicer and less polluted.

Everything was nice: room, staff, swimming pool, but in the restaurants of the resort there in not enough food choice for Europeans, we suggest to offer some more international dishes. Spa is too expensive! Finally, there were no amusements or performances. Everything is over by 21:30, too early for tourists !!

Overall it was a nice experience. The staff was nice and friendly however I have to mention that the spa experience was lacking professionalism. My frjen and I booked a two day spa just 2 days ago and we both had the facial done. However the morning after, we both had swollen and itchy feeling on our faces and my skin's condition is a lot worse than before. I would suggest next time you can give clients a skin allergy questionnaire or better explanation as to what's in the products for the facials. I would never get facials done in this hotel.

Overall it was a nice experience. The staff was nice and friendly however I have to mention that the spa experience was lacking professionalism. My frjen and I booked a two day spa just 2 days ago and we both had the facial done. However the morning after, we both had swollen and itchy feeling on our faces and my skins condition is a lot worse than before. I would suggest next time you can give clients a skin allergy questionnaire or better explanation as to whats in the products for the facials. I would never get facials done in this hotel.

Overall it was a nice experience. The staff was nice and friendly however I have to mention that the spa experience was lacking professionalism. My frjen and I booked a two day spa just 2 days ago and we both had the facial done. However the morning after, we both had swollen and itchy feeling on our faces and my skins condition is a lot worse than before. I would suggest next time you can give clients a skin allergy questionnaire or better explanation as to whats in the products for the facials. I would never get facials done in this hotel.

very nice hotel. staff are very helpful and kind. facilities were nice, would like to have more food options

Nice location, private beach, nice sand. Staff were friendly. Breakfast was too busy, too many people.

Nice location and beach front. Hotel getting old due to its age however overall very clean with very nice grass pitch in the center of the hotel. Everything working with nice staff. Great breakfast as well as BBQ dinner on every Wed and Sat. Sitting on the soft and nice grass pitch to have the BBQ dinner is a great enjoyable event. Hotel has sown its age with some wear and tear especially at the kids club pool area. It is interesting to see everything incl a float, toy car for the pool need to pay rental fee. I like the hotel anyway.

Of all the hotels lying along Yalong Bay, Marriot’s 2 blocks of rooms are the nearest to the beach. Room is clean and is tiled with a big old carpet occupying the floor of king sized bed. The garden is huge.

Of all the hotels lying along Yalong Bay, Marriot’s 2 blocks of rooms are the nearest to the beach. Room is clean and is tiled with a big old carpet occupying the floor of king sized bed. The garden is huge.

Room is big and good , management super , people are very nice , all very good except : The blanket need to be replaced , bed sheet not clean enough :( Gym room NO good - machinery too old ! For the price they charge , there is not much to eat at breakfast .

The beach sunbeds are cushioned and very comfortable. That tells it apart from the other 5 star hotels nearby.Food is great and we enjoyed the seafood buffet with special rate promotion. The hotel staff has done it right by speaking to hotel guests on the beach about the promotion.We also enjoy the live music at the beach bar. The Filipino band are very talented.We have got upgraded for room so we are very grateful.

The beach sunbeds are cushioned and very comfortable. That tells it apart from the other 5 star hotels nearby. Food is great and we enjoyed the seafood buffet with special rate promotion. The hotel staff has done it right by speaking to hotel guests on the beach about the promotion. We also enjoy the live music at the beach bar. The Filipino band are very talented. We have got upgraded for room so we are very grateful.

VERY GOOD STAFF. A SPECIAL THANK YOU TO IVY AT BREAKFAST FOR BEING SO KIND AND HELPFUL WITH MY YOUNG SON, THANK YOU SO MUCH IVY.

We had to wait a couple of hours to check in but worth the wait as we got an 8th floor room with stunning sea views. Breakfast (included) started off great - but got boring over 6 days being always the same. 1st experience at the Japanese restaurant was not good, The Chef at our Teppanyaki table was sullen and moody and not interested in the seated customers.. Too busy with serving the whole restaurant. The tempura (cooked by other chefs) was terrible.The batter was hard and oily wondering if old & worn out oil was being used. Not good value despite the place promoting itself as a top restaurant. Hotel amenities, facilities and service otherwise top class. Hotel room however is showing its age. Pity about the food overall. Better to take a 5 minute walk up the side road to 3 other seafood and Chinese restaurants for less than one-third the price.

Hotel is up to standards and I have had a very good stay

The staff services is excellent. Rooms are clean but a bit "old". The breakfast was ok, choices are very limieted : fruits are always the same, not enough fresh juices, bakery section was not delicious (except for pancakes and waffles), buns are suprisingly not good (in china !) Also not enough choice for drinks (tea, coffee and hot chocolate) However the fish bar was excellent, the staff was really professional! And finally, it is a super great idea to know the name of the different trees that the hotel has in the garden !

A very nice place for chillaxing

The people are nice but their English is basic. I definitely received better service using Chinese. The rooms are dated but comfortable. Overall, a decent stay.

Good Beach & Good Service

This hotel is very nicely designed with an excellent pool and comfortable rooms with good soundproofing. The staff is well-trained and eager to help. My son especially enjoyed his two swim lessons in the beautiful swimming pool. I loved the gym and its sauna. We enjoyed eating at the café, Chinese restaurant and beach bar. The prices for drinks are quite high at the hotel, so I recommend visiting the supermarket at the end of the hotel's curved entrance road and stock up on drinks and snacks as soon as you arrive. The food at breakfast is delicious, but some of the Chinese guests were overly noisy and gluttonous acting like they were preparing for a long hibernation. Some of the guests smoke in the lobby, bathrooms and in hallways (even on our nonsmoking floor). We were unlucky that President Xi was in Sanya during our stay, so security was very tight; we had to show room cards when we returned from the hotel. Worst of all, our driver couldn't come to the hotel to pick us up. I was shocked that the hotel took us in a bus to a parking lot paved with large rocks. This was very rough on our luggage, and I was rather angry with the hotel about dumping us off at such a horrible place! I would return to this hotel, but I would definitely avoid coming to Sanya when the president of China is in the city. I think the hotel should have warned us of the situation in advance.