Would rate higher, but the elevator was out, had to walk very long distances to get to the elevator in the back of the property and the ice machines were all shut down.

My room was dirty, towels unclean, several scratches and stains on wall and floor.

Overall it was great. Friendly staff, good breakfast, conveniently located.

Room was clean & comfy. Breakfast was sub par. Service was sad. We waited more than 20 minutes for someone to come to the desk & check us in. The breakfast gal was less than friendly.

The staff at the property were very nice and attentive. The kids loved the indoor pool.

Place is nice room is cozy ^^ will go again

Staff was very friendly and helpful. Property clean and felt safe.

Our stay was for nine days and it was nice to have the extra space of a one bedroom. The facility is well maintained and comfortable. Many services nearby, including a Costco, Starbucks, and Safeway grocery store.

The room was fine and clean. My only criticism regards the pool -- no towels and the breakfast -- very little food. Also the dining room tables were not cleaned well. The coffee should be a bit stronger too!!

I was only in this property for one night. Easy to find, very near to where I needed to be in Suisun City and close to a nice hiking trail at Rockville Hills Regional Park for a quick evening run. Clean, comfortable, everything functioned well and plenty of room in my room.

I have stayed at other Homewood Suites but this by far is the WORST. I specifically asked not to be at the lower level and in an accessible room. When we arrived, we were placed in the lower floor and in accessible room. The general manager Tamara Jones informed us that they were completely booked and the only other room that was a one-bedroom suite on the upper floors was not available because the AC was not working. Ms. Jones had an attitude with me. Perhaps, she was upset because I interrupted her from babysitting her 4 year old granddaughter. When we arrived to our suite, the suite was hot. We were told that the AC was turned off but should be working. After 4 hours, the room was 85 degrees. When we informed the front desk (by the way our suite had no phone) that our room was hot, the front receptionist told us that he can't do anything. Our options were either sleep in a hot room or sleep in our car. We were forced to sleep with the windows open and hear all of the outside noise (people talking, cars, dogs barking, freeway noise, slamming of front door, etc) and waking up by 5:30 AM since the sun was hitting our bedroom window. The next day, we were moved to a different one bedroom suite. Our suite was next to a suite who has 2 big dogs. The dogs barked all night and early morning. Obviously, we could not do anything since the people occupying that suite were gone. We will never stay at this location.

At check in I was told they had no room for me as they were all booked and was than sent across the street where there was only a one bed room, (I had paid for a 2 bed room as it was a party of 4) half of us had no option but to sleep on the floor.

This hotel keeps over charging my card. I want to speak to someone to get my money back from the over charges.

The area was really nice. The employees was really nice. Also, I thought that the actual hotel was a little old and needed a renovation. Also, my room had a little rust in it.

Very nice and clean. Co sodering a lot of gursts were there for a music festival, it was very quiet and had wr had np issurs with noise

extra fees are not cool

It was clean. The breakfast was OK, not great. I am disappointed in the lack of follow through. When checking out, I informed the desk person that I burned myself badly on the coffee I poured from their breakfast area. I did this mainly to let them know they might want to adjust the temperature. The person at the desk apologized and promised me points and a credit. She said since I paid through Expedia she would initiate the credit with Expedia and I would get a call from Expedia. I did not receive points, a call, or credit. I tried to follow up with the hotel, had to leave a message, no call back. I did not expect this, it was offered. Now I am expecting what was offered.

I got this stay for my daughter she loved it

Good location. Outdated. Noisy, you could hear people “talking” from the room next to us…

We had a mix up with our reservation and the GM was amazing and helped get us a room. She was so kind and first class. The breakfast is delicious and the staff was on top of keeping everything full. Best Biscuits!

Temperature was set a little too high, but overall a good stay.

Kitchen lady was an angel

Room was not well lit and a/c was broken

Ate at the restaurant, I would advise you to go somewhere else.

Clean and kind staffs. Well maintained facility

Surrounding area was beautiful and quiet.

Nice enough property, but showing signs of wear and tear. Nothing major or uncomfortable, just scuffs along hallways, chipped tiles and baseboards, etc. Staff was amazingly friendly and helpful!

The hotel was easy to find and parking was plentiful. The staff who assisted me during my stay were very professional and courteous. My room was clean, spacious, and comfortable due to excellent air conditioner function. The bathroom and shower were clean and I enjoyed a long hot shower .

Nice stay although neighbors next door kept slamming door and a lot of going in out of the room. Wish deposit was not as much as the room is otherwise I might be able to book room more often

The property feels very dated and depressing. The vanity outside the shower/toilet area was the brightest and most modern of the entire room. Carpet, lighting and tile work in bathroom should be updated.

My reservation was cancelled due to the hotel not honoring the room I selected on Hotels.com..

good