We booked sea v suite and they gave us the wrong Room , after asking for the right One the argumentation was they were full. Defect safety box took 48 hours to fix and the argumentation was the service Staff arw not here. In Tjek took 60 min since they couldnt find our Pre paid order and was ULTRA confused. All in all a Nice place with the worst organisation i have ever seen . When we asked polite about the 400 difference in the Room value they asked if we wanted a cup of Coffee , and gave a card of the Experience manager which was not there about Any request Regards a hotel.com goldmember

The property itself was beautiful. Views from the room were great. Food on the property was good. The lift from the top to the ammenities was very convenient. And both beaches that are accessible from the property are beautiful. My only complaint: There needs to be more accessibility with the parking for the rooms on the backside of the property.

Room was just OK and it was very far from everything, had to walk a lot and carry my babys stroller through 5 different stairs to get to mny room, for the price I expected more

The positives were the room was newly refurbished and lovely. The hotel was in a stunning picturesque location. The staff were generally helpful. Our children enjoyed the pool. The downsides were apart from the room and restaurant the whole place needs a refurb. Feels like a 1970s leisure centre. The food in the restaurant was absolutely appalling. Mainly cheap and ultra processed and long queues for anything fresh. Parking is very difficult to access and inconvenient. The pool and beach area are accessed by a funicular, there is often a queue for this. No popping back to the room, it’s a 30 minute round trip. Lots of smokers by the pool, there was a group smoking cannabis next to us. The beach was extremely busy and the cafe is open to non residents, making it impossible to get a table. Will keep an eye on the reviews as would go back if food improved and the rest of the resort was refurbed. Not in August though.

This hotel site is beautiful; the beach, pool and activities are great. Everything else makes this a place I would not return to. The room was worse than a highway motel from the 1970s. Beds - terrible, no AC so had to keep the windows open - bugs destroyed us. Simply didn't sleep my entire stay. Food was ok. Just disappointing as the view and the site was great. No wifi as well, but I can live with that.

Very helpful and nice staff, easy to get to by car, quiet, clean, really good apartment, nice beach and pool area. Really good.

Great family location. I bit isolated, which was fine for us. It had a bit of everything, we were in the updated rooms, and they were fantastic with a view to die for! Generally very happy. Warning; The rooms were about 600m from reception, and our room was 850m from the restaurant via a winding track of stairs and concrete paths, and a gondola. We are happy walkers so great for us, but maybe not for the less agile.

The property has a lot of activities to offer but it is a maze to get around. Also once on site you are kind of trapped. Nothing is very close by and getting in and out is via a very windy road. The rooms are ok at best. The four of us shared a room with 3 single beds. Luckily my 7 year old did not mind the couch. Parking is down across from the rooms so once arriving you have to park then take a gondola back. It’s very confusing especially if your travel weary.