Great hotel as always however check in a mess as they had cancelled our booking and then took 2 hours to sort it out. Their restaurant does not really offer any ambience. They could make it so much better. Very friendly staff

Excellent, professional staff who went out of their way to help me with my many requests (tour bookings) and questions about the area. The location is accurate and consistent with hotels.com and google maps (should be mentioned, as reviews of other establishments in the area indicate that such discrepancies do occur), i.e. it is central, within easy walking distance of shopping, dining, and the airport. The room was clean and had everything that I needed. Some mosquito repellent is recommended, especially if you want to enjoy the garden in the evening - the hotel is right next to the river after all. I enjoyed my stay and would gladly stay here again.

Nice place with flair for your stay in Maun

It's an older hotel, but nice grounds and very helpful staff. Nice peaceful stay near the action in town, without the noise.

Front desk staff very slow at check-in. I believe when you start checking-in, if the phone rings, the caller gets put on hold while the person at the front desk checking-in finishes. It happened twice during my check-in. When I ask ed for my bill, the hotel had NO IDEA what I PAID for the room. this is UNSAT. What is the reason for this? When a customer checks out, in EVERY hotel on the guest is giving a bill with their room price on it. This is a bad policy and needs to be fixed. If the argument is that an email was sent with the pricing, I submit that we get hundreds of emails. The day I check out I want to settle my expense report and not have to go searching for an email from 6 weeks ago when the booking was made. Please change that.

Front desk staff very slow at check-in. I believe when you start checking-in, if the phone rings, the caller gets put on hold while the person at the front desk checking-in finishes. It happened twice during my check-in.When I ask ed for my bill, the hotel had NO IDEA what I PAID for the room. this is UNSAT. What is the reason for this? When a customer checks out, in EVERY hotel on the guest is giving a bill with their room price on it. This is a bad policy and needs to be fixed. If the argument is that an email was sent with the pricing, I submit that we get hundreds of emails. The day I check out I want to settle my expense report and not have to go searching for an email from 6 weeks ago when the booking was made. Please change that.

wonderful staff

The property was close to the airport but I have to give credit to the staff from the front desk to the restaurant. I wish I could remember names but one lady help me arrange my return covid test and she was so helpful. The gounds had a bar and at night you could sit outside by bar but wear repellant. My room was basic and bed was comfortable and enough closet space with a safe. My furniture needed some attention because the furniture was peeling or chipped where you see the inside partical board. The area had food, bank, currency exchange and wild donkeys on the road so overall a good stay with alittle more attention to furniture in room

Although we were two guests in the room, only one set of towels were provided and only 3 coffee sachets. The service at the bar and restaurant was slow. The garden and pool area was well maintained and neat. The staff at reception was friendly and helpful.

Although we were two guests in the room, only one set of towels were provided and only 3 coffee sachets. The service at the bar and restaurant was slow. The garden and pool area was well maintained and neat. The staff at reception was friendly and helpful.

The place was really dirty, carpets was a mess, plug not working, shower did not work.Really need some serious maintenance....

The place was really dirty, carpets was a mess, plug not working, shower did not work. Really need some serious maintenance....

The hotel location is great if you are visiting Maun for business of vacation . The hotel need some maintenance. The shower head had calcium deposits. The tub was a bit shaky. The restaurant had limited food. But it's close enough to restaurants so you can walk around to get other choices. The hotel staff was helpful and friendly. But overall condition can be stepped up with better maintenance.

The hotel location is great if you are visiting Maun for business of vacation . The hotel need some maintenance. The shower head had calcium deposits. The tub was a bit shaky. The restaurant had limited food. But it's close enough to restaurants so you can walk around to get other choices. The hotel staff was helpful and friendly. But overall condition can be stepped up with better maintenance.

very good

Hotel was good. Good location, friendly staff.

It was a nice hotel with a nice restaurant. Helpful staff.

Overnight stay before going on Safari. Check in was confusing with desk trying to charge again for a prepaid room, problem finally corrected. Staff friendly but not especially vigorous or efficient.

Overnight stay before going on Safari. Check in was confusing with desk trying to charge again for a prepaid room, problem finally corrected. Staff friendly but not especially vigorous or efficient.

The service is welcoming and friendly. The rooms are clean and comfortable. However when I booked for airport drop-off which was recorded in a special book, the bus had left without me while I was well on time at the reception. This cause anxiety and was utterly unacceptable. No apologies were made.

Good experience. The staff is friendly and welcoming. Good food and clean rooms.

A nice property located near the airport. Excellent breakfast includes eggs cooked to order. Dinner at the restaurant is either buffet or a la carte.

Loved this property was quite a surprise once you turn in from the street. Please change the sign in the carpark to reflect staff not servants

It has character and the rooms are spacious and well appointed.

On the river although to dry currently to have flowing water. Nice nature strip with cows grazing.relaxing swimming pool area and outside bar

I have been here before. The place is run very professionally and the stuff is warm to guests!

The hotel is OK, I think it is well overpriced. The staff are really nice and friendly and so helpful and they are the biggest perk with this hotel. Unfortunately, it is not worth the money

We had a nice time there. Especially like the grounds.

We had a nice time there. Especially like the grounds.

Just adequate for a stop over.

Nothing within walking distance...but one of the better hotels in Maun. Very slow WiFI, but good for Botswana .Free airport shuttle was great.

My daughter and I stayed at Cresta Riley's for a couple nights to overcome jet lag and recover from our flight from US to Botswana. By Bots standards, it is a pretty good hotel. Thatched roof is a nice touch. Restaurant was nice and pool/bar area has a good view of the river. Right in downtown Maun so convenient for shopping, but rooms and facilities are all nicely secluded from the roadway hubbub. Convenient to airport.