Extremely ridiculous check in process. Sent to 3 different properties to check in via someone on WhatsApp who randomly messaged me. Delayed check in process by 1.5 hours. Hotel is not a hotel its rooms above a cafe. Room was dirty upon arrival, fridge was repulsive with mouldy products inside and mould on tray as shown to cafe staff. They then removed the fridge tray for us. Out of date products at breakfast on display. Woman kindly let us have some breakfast after 10am (10.05am) as we hadn’t slept due to noise within building suggestive of a brothel next door. Would not recommend this place and was also massively overpriced €150 embarrassing really as everywhere else we stayed was run and managed so well.

Right in the centre of the Centro storico. In the central Piazza. Walk to the lake to take a swim in the morning. This hotel (and their restaurant Olina) do everything their own way. They are original, but everything they do works perfectly. Amazing breakfast on the Piazza. Please Dont dine anywhere else than Olina. (And try the Filete or the polpo grillata!!)

Right in the centre of the Centro storico. In the central Piazza. Walk to the lake to take a swim in the morning. This hotel (and their restaurant Olina) do everything their own way. They are original, but everything they do works perfectly. Amazing breakfast on the Piazza. Please Don't dine anywhere else than Olina. (And try the Filete or the polpo grillata!!)

Orta is a beautiful little town. Hotel was in the middle of the square perfect setting. Very quirky place. Cool but felt like they ran out of money when finishing refurbishment. Great breakfast.

The hotel was very well situated, but the reception itself was not in the hotel. After arrival it took me a little bit of time and stress to find the reception, but the room was (almost) worth the money I paid. There is only a few things I would change about the room itself. With the minimal features I understand there being very low floor beds, but I can't reconcile the fact that there were no seats. Having a bad back I found this particularly troublesome, getting up and down off of the bed was hard .... as was attempting to fasten my footwear. Also, the showers (yes, plural, there are 2 side by side) are not entirely enclosed meaning that the floor surrounding the shower area was soaked and presented a danger. The hotel staff however were polite and friendly; the continental buffet was fresh and varied (cake and apple pie included); general cleanliness was good to excellent. I would recommend staying in the hotel if you have cause to be in Orta, San Giulio. Be aware though that there is a language barrier and most locals appreciate even an attempt at speaking Italian.

The hotel was very well situated, but the reception itself was not in the hotel. After arrival it took me a little bit of time and stress to find the reception, but the room was (almost) worth the money I paid.There is only a few things I would change about the room itself. With the minimal features I understand there being very low floor beds, but I cant reconcile the fact that there were no seats. Having a bad back I found this particularly troublesome, getting up and down off of the bed was hard .... as was attempting to fasten my footwear.Also, the showers (yes, plural, there are 2 side by side) are not entirely enclosed meaning that the floor surrounding the shower area was soaked and presented a danger. The hotel staff however were polite and friendly; the continental buffet was fresh and varied (cake and apple pie included); general cleanliness was good to excellent. I would recommend staying in the hotel if you have cause to be in Orta, San Giulio. Be aware though that there is a language barrier and most locals appreciate even an attempt at speaking Italian.

Staff pleasant and helpful, as they manage 3 properties. Don't rely on GPS as roads are very narrow and two way. Hotel situated on the central piazza, good for eating, shopping and access to ferry, but late eating crowds can make lots of noise if you plan to sleep early. Hotel very old and rooms renovated in modern design. Our bed was a king sized soft futon, which was not so comfortable. Our shower appeared to be added on, and was on one of the walls in the corner of the living room/bedroom. No closet, but a few shelves in the room for clothing. Breakfast was an unexpected feast! Cereals, meats, cheeses, quiches, hard boiled eggs, fruit, yogurt, coffee, espresso machine, juices and a variety of coffee cakes. Here, the hotel was outstanding!

Staff pleasant and helpful, as they manage 3 properties. Dont rely on GPS as roads are very narrow and two way. Hotel situated on the central piazza, good for eating, shopping and access to ferry, but late eating crowds can make lots of noise if you plan to sleep early. Hotel very old and rooms renovated in modern design. Our bed was a king sized soft futon, which was not so comfortable. Our shower appeared to be added on, and was on one of the walls in the corner of the living room/bedroom. No closet, but a few shelves in the room for clothing. Breakfast was an unexpected feast! Cereals, meats, cheeses, quiches, hard boiled eggs, fruit, yogurt, coffee, espresso machine, juices and a variety of coffee cakes. Here, the hotel was outstanding!