Awesome

My family drove over 6 hours with two young kids to get to Denver. They were looking forward to relaxing in a nice room. HOWEVER, when they went to check in they were told that the Element was overbooked and would not honor the reservation. NO HELP WHATSOEVER!!!!!! An email was sent to us at 6pm telling us that they wouldn't have a room.....just about the same time my family arrived to check in!!!!!!!!! This is UNACCEPTABLE!!!!!!!! I had to spend over an hour on the phone to find somewhere else for them to stay. Again, UNACCEPTABLE!!!!!

Awesome hotel !!

The Guy who checked me in was great, the parking cost me $10 to park there. Then we get into our room and while my wife was using the restroom the maintenance guy just walked in our room didn’t knock I was in my towel and my wife was using bathroom . Walked right in and when I stopped him from walking in bathroom. He got mad and didn’t believe me when I said I checked in. He then stood right there and called to verify that I was supposed to be there. In my towel. Then he said well I’m just putting these stickers on the mirror in bathroom and walked into the bathroom while my wife was in there. We went to front desk and spoke to the woman that was there now and she did not care if he did what he did and just said I’ll tell the manager, very rude. We packed up our stuff and without a sorry or a refund from the Hotel we left. We will be speaking to a lawyer . Was excited to stay there until the intruder maintenance guy and rude front desk person…..besides that the rooms were cool for the couple hours we were there. .

Motel has not been maintained. It's run down and the hall wreak of curry.

Our group (6 rooms) stayed there 5 years ago and loved it. We were very disappointed with our recent experince there. It was run down and wreaked of curry in the hallways. We won't go back!

Clean and food service

Yes

Clean

Really good service and surprise was a fresh pancake station. A Chobani yoghurt bar was very welcome. Room was quite comfortable.

The hotel rooms are starting to look a little dingy. The floors were not cleaned that well. Our toilet didn't work - which we reported at c/out. The parking fee seems unnecessary for the location.

The hotel looked nice, the lobby was pleasantly decorated. The customer service person did not tell us about the parking fee, the reception is only beer and wine, she did not tell us that when we asked about it. The website says pet friendly but does not list the fee. I would not stay here again or recommend this place. The bed was horrible.

Great hotel. Wish the hotel pool water was warmer

I was so very happy to have found Element after a long drive trip from Texas. It was so special in terms of accommodating me and my puppy. 1st floor room with easy access to the outside, it was like a little studio apt. Bathroom shower amazing and the staff was beyond professional and friendly!!!!

We we only spent the night, but the bed was comfy, room was nice. Breakfast was good and they went out of their way to get us ice for our water bottles.

Overall a great place to stay. Close to shopping and dining. Room was clean and the staff was very friendly and welcoming.

Nice place

I won’t stay anywhere else in Denver. It’s my favorite hotel!

Liked openness of public spaces and breakfast offerings and area.

My vehicles were stolen from parking lot. Locked and alarm - no cameras on building or adjoining buildings. We were told we could park in that parking lot - and regret it.

Super friendly staff and great value.

The Element was mostly clean. There was a little bit of garbage left over from a past guest in the cabinet under the kitchenette but everything else was spotless and the beds were very comfortable. Great vibe! I love the space of the room! Would recommend more parking

Comfortable and clean place for our 3 night stay.

The door to the room did not shut completely and secure. 1st night when sleeping door was open all night while I was sleeping. the next morning when I awoke I noticed the door did not completely shut so I pushed the door to close I thought it was me so I didn't think anything about it. Then that morning I went for breakfast when returning to the room The door was open again. I reported it to the front desk and was assured maintenance would take care of it. When I returned to the room that night I once again noticed the door did not shut again. The following day I mentioned it again when I returned that evening there was maid service when they completed the cleaning and left the room the door didn't shut and my room was open all day while I was gone. I went to the front desk again and complained for one there was no safe in the room and 2nd my room was open all day. The clerk stated the maintenance man had just left for the day and would be notified the next day to be looked at. The 3rd day there's was no maid service and before I left for the day I insured the door was closed completely and locked for the day. When I returned that evening I once again noticed the door had not been looked at and still didn't completely shut. Went down to the front desk to once again complain the desk clerk told me she couldn't move to a different room because they were booked and wrote my complain down to be taken care of, It wasn't. The 4th day that morning I complained again I was assured it

Excellent breakfast and room was sufficient. Staff was friendly and were conscientious. Overall, great value.

Our stay here was good. It was a clean and updated place. Check in and out was an easy process. The rooms aren't as quiet as I'd hope - we could easily hear our neighboring room's phone conversations and while the blinds look nice they are far from room darkening.

Did no stay at this hotel again

Convenient location

Clean, comfortable. Friendly staff. Nice breakfast and evening relax hour.

Great as always. Our #1 choice.

We stayed here for two nights and had a great experience! It was the nicest pet friendly hotel we’ve stayed at so far and the pet fee was pretty reasonable at $50. The room was clean, comfortable and spacious. The staff was very helpful and friendly, and the free breakfast was delicious! Great hotel, we will definitely be back!

Everything went well