For the price paid the facility was not worth it

Awful 😖 experience

Bathroom and hallways reeked of cigarette smoke. Property is dilapidated and run down and they don't repair anything. My room was right next to a broken exit door so every time some one went in or out all night it banged loudly. My door was sticking very badly and the only way to close it was to slam it and disturb other guests. There had been a leak, or many, from the bathtub in the room above mine, but the ceiling had never been repaired.

very limited breakfast items. muffins were hard. your choice was only these muffins, toast or couple cereal items, juice and coffee. not like other Super 8 places i've stayed at

This is the most disgusting Hotel I've ever stayed in my life for the most horrible service the most horrible general manager it is f****** gross there are bugs there are mold there is a broken toilet seat that broken remote they wouldn't give us towels and they wouldn't give a sheets you walked on the floor and your feet were black they would not service my room when I asked them four times to freaking do it no new towels no nothing they would not vacuum they are horrible we are filing a grievance do not ever stay in this hotel unless you like to be bitten by bugs and roaches and f****** lice and mold

Room was good.. breakfast was good. cleanliness is good. but there was some weird smell in the way while going to rooms.

The only thing I liked about this hotel was the area around it. But the hotel was so old, looks that they haven't remodel or maintain since it was built. I will definitely not want to stay in that hotel chains again and will definitely not recommend any one to do it. Travelocity should check and stop listing these hotels that are in very bad conditions

The only thing I liked about this hotel was the area around it. But the hotel was so old, looks that they haven't remodel or maintain since it was built. I will definitely not want to stay in that hotel chains again and will definitely not recommend any one to do it. Travelocity should check and stop listing these hotels that are in very bad conditions

Needs updating. Staffexcellent

The tub/shower, tile and tub floor was in very much need of repair. Toilet wobbled when sat on. The hallways smelled like cigar smoke, permeating into the room.

Hi the stay was amazing but the worker had a bit of an attitude while completeimg my booking but I er all it was a nice stay. Please get staff who are friendly to everyone

Nice

I booked two rooms. The one was much better than I expected. Beds, bathroom and room was as clean as could be expected. Room had a slight odor but nothing that I didn't get used to in a couple of minutes. If it was bad, I would have definitely said something. Other room bathroom was a little dirty and there was a hole in of the sheets but all that said, very fair for the money and staff was very professional.

It was a great stay, we are Canadians and this place is perfect for short stays, great breakfast, clean rooms, clean beds ,,, perfect for me.

It's ok. Front desk person was nice. It seems clean. Hopefully the sheets were clean. Air conditioner worked. It was quiet. I cant complain.

I was charged 3 times for 399 CAD and refunded 2 times but with a lower value (378). At the end I payed more than it was expected (399)

We did not stay and checked out right away. The toilet and floors were unclean. It looked like nobody cleaned the room. How much more the bed. The doors are hard to open. We forgot to take pictures because we were tired and disappointed. It was room 222. The manager on duty is not good in talking with customers. When we came in, he asked for my driver's license and started to photocopy it. I was surprised why he was taking a photocopy,. When I asked him, he just said "We need". "Don't worry". Of course we were worried. My driver's license has my personal info. I told him you did not explain it and asked him you will give the photocopy to me. I also said we've been to different hotels but this was the first time my driver's license was photocopied in a hotel. The manager offered another room and said he will take us to the room. We did not feel comfortable anymore. Why give us unclean room in the first place. He should have checked the room before giving it to customers. Travellers are tired and just want to rest. I booked in this hotel because somebody was answering the reviews so well. So I decided to try to stay overnight in this hotel after visiting Niagara Falls. We want to see and drive around Buffalo the next day. However, we just decided to check out and drive back to Pennsylvania. Why hotels.com has this nonrefundable policy 24 hours before the check in? We have to see the place first. It's unfair. This policy only protects the hotel and not the customers.

It was as expected for a $70 a night place. For the price it was fine. It is in need of an upgrade but it was clean and quiet.

Room was clean and comfortable. All i needed for an over night stay.

Comfortable beds, good tv, easy check-in, but the bathroom could have been cleaner.

Very soft in new condition towels and linens, comfortable bed. Carpets were torn up folding over creating a stumbling hazard, the metal doors were painted so many times they would stick to the jamb. An obnoxious odor thru the whole building, staff had very broken english making it hard to understand them, everything outside was completely overgrown the weeds were taller than the dead shrubbery. There were no 2 pieces of furniture that matched in my room, there was only 4 hangers for clothes. I guess you get what you pay for. In 3 words dirty, smelly, overgrown

I have asthma and very bad allergies and the amount of air freshener sprayed in all the rooms made me choke. I had to move to another hotel!!

The acces to roads was good property was dirty need to pick up and clean trash.Attendant at window was not there left a phone number.The breakfast was not on time late!

Always a nice stay

We checked in for a business trip- the small lobby area was very dark and had a very strange odor to it. After checking in, we were notified there was no elevator (I recently had a foot injury and have difficulty with stairs at the moment) and our room was on the second floor. It appeared there was no one staying at the hotel (no cars in the parking lot) and were told we could move to the first floor but not have the same type of room we requested. We requested a the type of room of we had for a reason and were not able to change the room type. When we got to the room, the floor had not been vacuumed, plastic cut zip ties were all over the floor, dirt from shoes was visible also. The toilet looked like it had not been used in a very long time (water stained). It was difficult to be comfortable in the room because we did not want to take our shoes off and nor did we want to get under the covers in the bed. In the morning when we went down for breakfast and the smell of the food area (which was also very dark because it was close to the very small lobby) was a very odd and unusual smell. For breakfast there were 4 yogurts, 4 pieces of bread and cereal in the turn style containers along with pitchers of milk. (not sure how long that had been sitting there). We opted to gather our belongings and check out at that point (we were scheduled for two nights but could bear another night in this hotel.

Not bad, inexpensive for a quick trip. I would stay again.

This super 8 is an affordable option to other properties in the area. As a single traveler it was a safe location with easy access to the interstate and a smooth 12 minute drive to downtown Buffalo.

Was ok place needs updating and cleanliness was ok but overall pretty good

Pleasant stay. Great staff

The hotel is very run down and dirty. Our toilet looked like it hadn’t been deep cleaned in months. I guess you get what you pay for.

The front desk attendant was very friendly. He asked if there was anything we needed when we arrived. We stayed two nights. He gave us a wake up call each morning. He ensured that we had breakfast ready in the lounge in the mornings. The rooms were very quiet. They were clean and comfortable. Definitely worth the price. Inside the room you wouldn't be able to tell the difference from a Hampton in which was almost 3 times more in cost.

Always a pleasant stay. Great breakfast buffet