Friendly staff. Convenient to the town of Keyser. There are limited choices in the area and this is by far the best one.

At first I was disappointed at how small the workout facility was. But the treadmill was very modern and I didn't see anyone except me and my boyfriend using it. The included breakfast was good, with hot items and waffles as well as juice and cereal. And the towels were very soft--something that I don't find at expensive hotels. A very basic place to stay, but with all required amenities.

Everything was as I expected

The property is very nice and kept very clean. The staff were amazing.

Very barebones simple hotel but it feels safe and secure and was very convenient. Staff were all very friendly and professional.

There was nothing that we didn’t like about this hotel it was clean it even smelled clean . We loved the room the staff were friendly also so many things close to the hotel shopping , eating we would highly recommend staying here to others . Happy guest here :)

Comfortable bed, super clean with a breakfast included. Can’t beat it

Enjoyed!!!

Had a great stay. Very clean and comfortable. The only downfall was the location of our room next to the elevator and ice machine. Ice machine was very noisy. People getting off the elevator at 1:00 am.,talking very loudly. The loud guests are no reflection on Best Western or its staff. I would highly recommend this hotel.

The hotel is very nice, looks and feels new. Rooms are clean, nicely decorated, spacious and comfortable. Staff is friendly and helpful. Couldn’t ask for a nicer experience.

Staff was pleasant and friendly

Everyone was amazing

Very clean hotel. Not just the room but the entire hotel. The beds were comfortable and the rooms were modernized. Very good hotel. Would stay again. There's not much around the hotel but walmart is very close.

We have stayed at this location four or five times. Never a problem. The only complaint; this time; there were a few people staying there smoking weed in the building. It stank up the second floor and elevator. Management said they would address it.

We were there for Easter weekend visiting family. The room was clean and staff were helpful. My only complaint is that the room across from ours has dogs that barked for several hours. I'm not sure if the other guests had left them, or they were just barking for sport. I mentioned it to staff that said, "well, they paid a pet deposit."

Hotel was clean. Room was smaller than I expected, but we were only there one night. The mattress was not as comfortable as I hoped, but overall it was an enjoyable stay.

Went on a last minute trip to this area which is somewhat remote and have limited hotel/motel options. I did locate the SureStay Best Western. Arrived appx 10PM. Staff was very kind and friend. Lobby was clean. Staff updated me regarding free full breakfast in the aM. Unfortunately I did miss that. The room was very clean. I check every bed in all hotels with a fine tooth comb. Bathroom very clean, TV selection with channels was nice ( yes not everyone streams as of yet) AC/Heat very nice and easy to control. Working mini Refrig was working ( lately I have ran into many that have not been working and no replacements) I was traveling alone and recieved a Queen 1 bed room. Excellant. Really sorry I missed breakfast in the AM. ( too many business calls) My understanding the selections is awesome. Agian, this is somewhat of a remote area, but the best was within eye distance is a WalMart. Far Enough not impacted by traffice and noise. Close enough if I wanted to walk I could. Nothing gets better then a Walmart close by to pick up everything I forgot for a last minute road trip. Definitely would recommend this again and stay again. Thanks to all the staff late at night and 11 pm check out. You were great, friendly and answered all my questions. Excellant job, excellant stay. Price was right.

Good

The hotel was very nice and so was the room!!

Well located near Walmart, staff is really nice.

Breakfast was ok but could be better

Great stay. Nice rooms. Clean. Great staff. Would definitely stay again!

Hotel was excellent. It was quiet, clean and comfortable. Staff is friendly at check in/out. I will definitely stay here again.

Always a great stay at SureStay.My accommodation were different from what I had requested but the staff at SsureStay went far beyond my expectations to straighten out the situation.Incredible service.For example the snack machine wasn’t working so one of the staff members had some chips and pretzels in her office and politely gave my wife and I some. She and the other staff members service to their customers were OUTSTANDING!!. I WILL ALWAYS stay at SureStay when I am in town.THANK YOU SO MUCH!!!!!

The staff was very friendly and helpful,,,property was nice and clean,,,room was clean ,cleaning staff was very friendly ,,

Reasonably priced - very clean - friendly and helpful staff.

Very nice place to stay! Everything clean and comfortable. Enjoyed the cookies offered at the front desk. Very quiet and charming area!

We liked that the location was convenient

Nice quiet area. Very clean and bright. Friendly helpful staff.

Overall, our stay was very good. Everything in the hotel was excellent except for two things the Wi-Fi was horrible and the bathroom did not have a place to put your shampoo, conditioner or soap in the shower. Other than that, though the help or associates were excellent very friendly. made us feel at home the room was great the beds Were extremely comfortable the room was spotless as was the hotel the free breakfast was a big plus

The room was very clean, as well as the bedding. The breakfast was very good. Staff were very friendly and courteous. Two drawbacks from staying here: 1) No soundproofing between walls. Could hear everything from the rooms next door and in the hallway. People yelling at 1 am from the hallway, then the people next door getting up at 5:15 am, talking loudly, banging things around, knocking against the walls, waking us up. Got very little sleep. 2) supposed to be a non-smoking room. The elevator and hallways had a strong smell of cigarettes, and when the a/c fan was turned on in the room, the smell of cigarettes was overwhelming. All our clothes smelled like cigarettes. Had to wash everything once we got home. Will not be staying there again.

It was excellent and awesome.