Shopping walking distance, mall including movies Close to highway. We went to Saratoga Springs and race track. Staff recommended great Italian restaurant

Good breakfast buffet!

It worked

For the money, this hotel is one of the best I have ever stayed in. Service excellent, has a nice bar and restaurant, very clean, great location... Will definitely stay here again.

Overall, it was a great stay. The hotel is a little worn around the ears, and we did have a several hour power outage due to the storms and our AC never really came back online. That night was very hot and our room the first night. The second night was much better. The staff was OK, very friendly and did their best in a hot situation.

Nice rooms

We liked the location as we were going to the race track. Didn't take us long to get there. The surrounding area had a lot to offer. Would stay there again.

Friendly staff and right in the middle of shopping and restaurants. Very convenient location.

Was a typical hotel. Signage was not clearly obvious. I believe it may have been due to construction.

The staff is great. The room leaves a lot to be desired. Lighting was very dim making reading difficult. Bathroom was dangerous. Getting out of the tub was bad. You were stepping out of the tub into a very small space with no grab bars. (Grab bars are not just for the handicapped!)

The TV didn't work, but staff amenities and bar on site dinning were fantastic for the price. Great location for business travelers!!! I will visit again for sure!

Stayed 1 night with 2 adults and 3 kids. Wonderful facility and so clean. Will definitely stay here again.

Found room lacking in a amenities. Could not find an alarm clock. Just an average room

From the warn check in with Lauren, the helpful nature of Noel in the dining area and the friendly service by Pat in the bar, the whole experience interacting with staff was awesome. I even sent an email to Lauren A, GM on a Sunday and received a response. Customer Service for our entire stay was wonderful. The rooms are a little outdated but clean. We visit every year for an event and will be back to this property going forward.

Nice updates on the hotel makes it look very lovely. Front desk staff was welcoming and helpful. Only complaint is the air conditioning system in the room stinks of stale air and mold. They need filters and flushed lines to take care of that.

Property worked well for our needs

Hotel was clean and staff friendly. Beds were hard and uncomfortable as well as pillows extremely flat.

The warm welcome in the beautiful lobby set us up for a disappointing room. The bed was terribly uncomfortable (although I suppose that is subjective). The sheets didn’t fit the bed, so they tangled every time you rolled. The toilet needs a new ring, not 17 more layers of caulking, which are leaking all over the bathroom floor. The bathroom fan didn’t work. The water in the shower screamed while you used it. The coffee pot was broken. And to cap it off, our only view was the hotel roof full of ac units. Completely overpriced for a subpar room. I wish I could give the staff separate stars because they were super warm and friendly! Everyone we met was kind and seemed genuine. Lastly - please don’t think this hotel has a real pool. It’s slightly larger than the hot tub.

Room was over the mechanical area or air conditioning. Vibration was annoying. Room had a funny smell. Sunday coffee was not available at 6am

We arrived on Sunday and left on Thursday. Our rooms were never cleaned and no refills of coffee, towels, etc, unless you asked. The pool was much smaller than expected. Twice breakfasts were free as the computer system didn't work.

Very clean and comfortable hotel. Excellent staff.

It was great as usual! The electricity in the mall shut down. The power in the hotel flickered and was never interrupted 😊

Beautiful hotel…..clean, comfortable, inviting, great pool and hot tub.

Great staff and excellent service

Only stayed one night but very clean and convenient for what we needed. Staff was helpful. Restaurant expensive.

Nice Hotel!

Nice well located hotel off I-87 in Clifton Park

Hotel itself was ok. The place was clean, the amenities were nice, the kids enjoyed the pool and hot tub, and it’s convenient for shopping and dining. My issues with this hotel were the beds, they’re not comfortable at all and only give 3 pillows per queen bed. The bathroom will need a remodel in the very near future as the wall paper was peeling everywhere, there’s mold in the shower, and the ceiling was peeling due to moisture in the shower badly. My last issue was at 5am someone broke into my car, they thankfully got spooked by the alarm but still is crazy that somehow they got in. I woke to the alert on my phone from my car. This was due to the parking of this particular hotel being shared with a strip mall. Nice hotel, ok for the money, but I wouldn’t stay again.

Parking is tight.

Very clean! Loved the restaurant bar

Fridge in room got so loud that it woke us up at 1:30. Also, room had a stench to it. I couldn’t quite tell if it was deodorizer to mask cig smoke or not.

Had an excellent stay after an event that night. Convenient location. Staff were very helpful and welcoming. Pool, hot tub, fitness room, bar and restaurant.