clean hotel

Terrible experience, very bad smell was going out of the toilet and I he team couldn’t do anything about it. Offered smoking room although I don’t smoke, the receptionist was very rude and tough! My last experience one week before was completely different so they have no consistency in their service and system

Great property.

Nice hotel with excellent breakfast

bathroom toilet was broken and one day room was not even cleaned and have to tell them twice to send some one to clean the room and breakfast area had flies and bugs in food

The stay was wonderful 💜 everything was perfect.

The check in process took forever! Its a nice hotel for a business trip. Theres nothing to do around the hotel for dine in the only option that u have is a Belgian bar in the hotel itself

The hotel is far away from everything. But, theres a bus stop out front that is very convenient. I could get anywhere within an hour. The hotel staff are awesome and friendly. The breakfast was delicious each day. The buffet at night was very pricy at $50 US dollars. I only ate there once. But it was delicious and a great variety of ethnic foods. The room is large and the bed is very comfortable.i was on the 9lth floor. There are no real views of anything in this location. I would stay here again though, when im back in Abu Dhabi.

This hotel is relatively close to the airport and close to some attractions like the Grand Mosque or even the F1 circuit isn’t too far away. The spa facilities are great. Nice staff too.

All good just the bathroom don’t have door in shower

Super Services en locatie

The staff was very attentive and friendly, especially May, who took the time to get to know us and greeted us each day at breakfast and dinner. Area is quiet, which we enjoyed and a short taxi ride to the Grand Mosque.

I really enjoyed myself, the relaxation and accommodations I definitely highly recommend Novotel Abu Dhabi Gate. I will be back here again! God’s Willing! 🙏

A wonderful experience, highly recommended. I truly highly enjoyed my stay here.

Wonderful hotel for a short buisness trip

The hotel is about 15 mins from the airport and a further 15 mins from Abu Dhabi Centre with nothing else around. This was a negative for us. The hotel check-in took forever, and we were the only ones (pre Paid), although they said it was a new system. The staff throughout were very good, especially the concierge team. We stayed on the 20th floor in a suite, and the space and views were superb. We opted for half board, and we were very pleased with the quality and range of food available. The one major downfall at this hotel is that the pool, although lovely and comfy, it does not get the sun at any time. Our plans for a day by day sightseeing and day by day pool was, therefore, not an option. We enjoyed a magnificent xmas Eve festive dinner outside and must say that we were super impressed. The Belgian Bar provided plenty of TVs for sport and a pool table with the downside of smokers inside (personal choice and so used to the UK laws now). The Italian Restaurant offered a superb selection of Pizzas and Pasta (241) after 6 pm daily. Overall, the hotel is lovely, the staff could not do anything more to help and please, the food was very good and the bar offered plenty. The downside is that the hotel stands alone with nothing around, and the Pool never ever sees the sun due to its position at the rear.

Asked for double sofa bed to sleep on just got a sofa which doesn’t open into sofa bed. Half board is a joke just a buffet which they questioned you if you go up more than once.

Good rooms, ad was misleading, thought it was a king bed and single bed but instead they gave a roll away bed ... also staff talked to me in hindi instead of english, didnt seem up to novotel standards

Great location, comfortable beds and excellent customer service. We had an apartment and particular recognition should be given to the Housekeeper, whose name was May, for ensuring that our stay was comfortable and in providing an exceptional level of customer care.

Great stay

Everything was awesome!

The stay was excellent, very friendly staff and front office check in was quick and all info provided.

they charged me for the room although i already paid for non refundable booking on hotels.com. i showed them the receipt and they said we didn't receive any amount from hotels.com , this is very bad and a rubbery for any traveler . i don't know whether the issue from hotels or them but what i know is the traveler shouldn't be included in such cases.

they charged me for the room although i already paid for non refundable booking on hotels.com. i showed them the receipt and they said we didn't receive any amount from hotels.com , this is very bad and a rubbery for any traveler . i don't know whether the issue from hotels or them but what i know is the traveler shouldn't be included in such cases.

super clean, loved the room and bed comfort. highly recommended. good value.

Good

It was clean and quiet, so I was able to rest comfortably.

Great located for going to Yas Marina or Abu Dhabi city as taxi service is very good. Hotel staff are excellent including Tayel on the front desk who made us very welcome on our arrival to the hotel.

Great located for going to Yas Marina or Abu Dhabi city as taxi service is very good. Hotel staff are excellent including Tayel on the front desk who made us very welcome on our arrival to the hotel.

Was an overnight stay in transit at the airport. The hotel was 15 min from airport and cost Dhs 40 one way in taxi. Comfortable room for a very good night sleep. Has few restaurant where you could have dinner or lunch.

Was an overnight stay in transit at the airport. The hotel was 15 min from airport and cost Dhs 40 one way in taxi.Comfortable room for a very good night sleep. Has few restaurant where you could have dinner or lunch.

I was in a non smoking room yet the smoke smell was all over.