Great location right next to the River Walk, excellent service at check-in, room condition was great, beautiful spacious suites and awesome amenities.

Outstanding hotel. Breakfast staff were excellent. Clean and friendly. Best in town hands down.

Great location for restaurants and bike/walking path! If we come through this area again, we’ll defiantly stay at this hotel! Also, the front desk staff was awesome in so many ways: friendly, accommodating, and extremely helpful!!!

Great location with amazing staff!

Pam in the reception is amazing. She is a wonderful, sweet, very helpful person. Outstanding service. She needs acknowledgment for her outstanding personality and service Dr Schlesinger

Dissatisfied with the outrageously expensive pet fee. Hotel is getting older and run down.

Place was great! Got a free upgrade which was even better

The nice lady that checked us in was super friendly and helpful!

Staff was so kind, attentive, and professional

Convenience and clean room.

Staff was very friendly and helpful. Room was large and very nicely decorated.

We arrived at 4 pm our room was not ready. We were told it would be a additional 45 minutes

Friendly, accommodating front desk staff. Amber was great! Comfortable beds and delicious breakfast. Clean and safe environment .Early check-in was very much appreciated.

We were upgraded to a king suite that had a wonderful view of the waterfalls (from both windows!). Our room was quiet, clean, and very comfortable. I don't think our bed was actually a king, though. The breakfast was FANTASTIC. So many wonderful (and hot!) options

I like the staff, the beds are comfortable and the location fits my needs.

Lovely view of Snake River. Good location

I have thought long and hard about this review because I want to make sure the person reading it searching for the best hotel chooses this one! First upon our arrival we were met by the Desk hostess Amber who was absolutely fantastic. I have never in my 55 years of life and travel met anyone more warm and compassionate at a hotel. I had booked online and when we came in she immediately said I have a much better room for you that will accommodate your party and I think you will love it. I immediately responded with "How much" she said no charge at all I will upgrade you for free. I immediately was blown away, not just because of her generosity, but just her willingness to make our trip better set the mood for our 2 night stay. We got up to our room which was a 2 bedroom kitchenette with a balcony and a living quarters that was over looking the river. It was absolutely beautiful. It was undated and stocked with everything we needed and I immediately felt at home. We had shower in one room and a bathtub shower in the other, both with exceptional water pressure and amenities. The pool area is not just your standard pool area, theur hotub seats about 15 comfortable and overflows like a waterfall into the beautiful pool. The outside sitting area is a must, it is so beautiful and relaxing you truly feel like the hotel is more of a spa than just a hotel. Now lets talk about the breakfast. Absolutely fantastic, so many options, no paper plates here!!! This hotel is exceptional!

Right on the snake river next to the falls. Everything you may need is within walking distance.

It was absolutely beautiful, inside and out! Wonderful customer service, super friendly and welcoming.

The staff was super friendly and helpful and the room our room was great. I will definitely stay here again.

Clean and quiet. Nice hotel in good location and good breakfast.

We are very grateful that the $100 pet fee was waived for our 7 pound dog. We didn’t know about this fee when we booked, but we’re very grateful for your thoughtfulness. Breakfast was awesome.

Loved the location on the river

Very nice, quiet, and easy access

Staff was most helpful.

The place was great....very clean....good location....nice pool....great front desk staff.

The only complaint I have is the bed was very stiff. All the rest of the experience was great! We didn't eat the complimentary breakfast, so I can't speak on that...

My stay here is always amazing. The staff is memorable and very hospitable! The cleaning is always a tough one anywhere you go as they only have so many maids and so much time with so many rooms. Thank you!

We always stay here when visiting. It is accessible to down town by walking. The staff is always so great to assist when needed!

swimming pool and

This place gave us one of the best stays we’ve ever had. The Suites are big and spacious. The Hotel was clean, well maintained, and very well managed. Breakfast was excellent. A . Five stars! Kudos to ownership, staff, and management!

This was a great location for things downtown and set right on the river. Very convenient. Staff was extremely responsive and nice. The ONLY thing that was a bit of a downer was the HUGE birthday party that engulfed the pool area and reception area for the entire evening on Saturday night. So, we reluctantly we not able to enjoy the pool or hot tub that evening. I believe they should have notified guest, as this was clearly unusual with well over 40 people in this area for several hours.