Check in was amazing I have to say. Luggage left before check in were moved to the room when we checked in; a service we had not experienced for long time. Breakfast was so so, not much surprise; however, the pancake machine was fun but was slow, coffee was difficult with water and drip bag. One of the best was the happy hour drink and snacks. Special mention: staffs were friendly and made me fell amazing. Location was great and close to the busiest station in Kobe.

Good location, convenient

We love the happy hour with free flow of drinks. Will be great if they have finger foods that we can order. We are more than happy to pay for the foods.

Stayed 4 nights with family. Our "comfort double" room was clean and comfortable. With two large suitcases laid flat on the floor, we were still able to move around (that may not be possible in other Japanese hotels, especially in big cities). The hotel was close to train station and tracks but was quiet. We did not try the western style breakfast buffet, as that did not suite our taste. But there were plenty of dining options nearby, and we also picked up fruits and beverage from the supermarket next door a couple of times. In the cafe area, there were some hot and cold beverage available to guests between 10 am and 10 pm. We did laundry once. There were 2 machines on 6th and 9th floors each. A single machine was capable of washing and drying in a 2 hour course, and the recommended maximum load was 3 kg. The course cost 600 yen, with addional drying available for 100 yen per 30 minutes. Being able to paying with IC card (ICOCA, Suica, etc) was convenient. Overall, we enjoyed our stay and will definitely consider this hotel if we visit Kobe again.

Very friendly staff, simple easy check-in, great location. Will do it again!

Small room but clean and everything I needed. Decent size bathroom for the room. Exactly as pictured and close to Sannomiya.

Good access to station and shopping areas.

Very convenient location with easy access to many places.