Great stay. Our second time staying here.

I had a terrible experience in the rooftop pool restaurant. First, there was no staff at that pool bar. I had to go down to the restaurant on the ground floor so they could send staff up. I ordered a hamburger. After a long wait with a luke warm beer, I got my hamburger and cut the first bite. It was raw and cold inside. The staff had disappeared. I had to take my plate and take the elevator down to the lower floor and the restaurant there. I spoke to the butler who apologized and promised to come up with a new one. Back to the roof. A new hamburger arrived after 20 min. Cut up a piece. Same thing again. Completely raw and cold inside. I manage to call the waiter before he had disappeared and announce that this was unbelievable. Same thing again. Raw hamburger. He apologizes and announces that he will immediately get a new one. I'm waiting.... The waiter now came back with? .... the same hamburger I just cut a piece off. Now reheated. And with the same fries that have been going up and down the hotel for about 1 hour.... Not crispy directly! I go straight down and complain and get apologies from the manager with a promise to get the money back for the burger (not the beer). And receive a gift in the form of the hotel's own Cava as a goodwill gift. Unfortunately, the ice bucket is not sealed, so the shelf where the bucket stood is soaked and has soaked everything that was on the shelf: books, clothes etc. It didn't really work as a goodwill gift!

Too expensive for what it is! You could stay at the W with massive rooms and many amenities for less than here. The bar downstairs isn’t really open ever. The front desk staff was amazing. But beyond the front desk and bell hop they were not so friendly. In the gym we started to workout and the staff came to vacuum as we worked out, very odd. The rooms were not at all like pictured on the site. It’s a decent modern hotel but I’d say 7-7.5. Was very disappointed in the $1ks euros for two nights and the staff barely acknowledged us for drinks or food orders.

Such great service and a wonderful stay

One of the best hotels Ive stayed in, staff were super nice and upgraded me too without me even asking as they had a room free. Will definitely only stay here in future when in Barcelona. Location of it too was top class.

Excellent staff and service. Very friendly and attentive. The rooms are spacious and modern and there’s parking available at good rates. Excellent location close to the center.

Location- supreme. Rooms- clean, modern and comfortable. Service- amazing, with top-notch attractions and restaurants suggestions (Kevin at the front desk was extremely accommodating and kind!). Pool and gym- at the roof top with cool view. The entire brand Olivia Hotels provides you with a 5-star like experience! Note: we had to stop with a special request at the Plaza Catalonia location and the staff didnt disappoint us either- excellent service.

The respect for executive privilege, general cleanliness and very friendly staff.