Fantastic little beach area shaded from palm trees and palapas. Good rooms, clean, housekeeping available. Great spot walkable to town and restaurants. Wouldn’t advise paying for no refund transportation to/from airport with flight delays so prevalent these days.

The rooms were perfect for our extended family of 11!

We had a 7 night stay , was concerned after seeing a few reviews. Our room was clean , staff was great, older hotel but a gem . Great location and Enjoyed our beach stay , would book again , studio suite . Perfect and thanks again for the great stay ❤️

We stayed in the old part of hotel - room 114. Possibly the newer building would be better. We had one towel for 4 days 3 nights . Shower was in a Closet with wooden door and leaked water all over room- which was surprising any water got out as the shower barely trickled water. I can pee harder than that 😳 Couldn’t even rinse soap off- (by the way we had to go to grocery store and buy a bar of soap- so bring a bar …nothing is provided for shower. We did appreciate the 5L drinking water that was provided. We never got maid service once so our bathroom trash was overflowing with toilet paper - as they don’t want you to flush it. A daily cleaning and empty of that trash would’ve been appreciated . The beach was enjoyable and the pool at the other building seemed okay. About 60 % of beach chairs have backs that work - 40% broken. The bed was very hard - enough to sleep a couple hours per night. And the curtains are very thin so outside lights shined in all night. Felt like daylight while trying to rest. Also, when using bathroom sink it leaks underneath so your feet will get soaking wet and floors slippery. Reception staff was nice. Won’t be back to stay here. We will come back to puerto Morelos as it was lovely. Quaint and clean town- nice locals- bikes to rent - snorkeling first class -

We stayed six days and did not have hot water for showers or washing throughout the stay. One of the days the water in the shower completely stopped and another day the toilet leaked. Staff responded quickly to fix both of these issues. The kitchen had many ants so all food items had to be kept in the fridge. The view from our room was beautiful and just steps away from the beach. Lawn chairs were available for us to use at any time.

Spent 9 nights in February. Room was clean and had all the advertised amenities. Staff were polite and helpful. Beach was right there and beautiful. Location was quiet and only a few minute walk to anywhere. Really enjoyed our stay.

We stayed at Hotel Arrecifes from February 24 to March 02. It was an excellent vacation and the accommodation was excellent and as advertised. The staff were very friendly at check-in and really any time throughout our stay. We were in building 2 which is a couple minute walk to the beach with full access to the beach chairs. Our room was a 1 bedroom junior suite with a city view. The room was big with a nice sitting area. The kitchen had everything we need to make our own meals as needed. We were allowed to stay a little longer in our room after check-out as our flight was not leaving until 20:00. So that was great. Our only minor concern was that the mattress was much firmer than we were used to but that a general issue at most accommodations. Overall, it was an excellent experience. If you want a clean, convenient and affordable accommodation without then I would recommend Hotel Arrecifies. We would definitely stay here again.

Shower was almost non-existent - shower head was so far above and water pressure so poor, barely useable. The smell of sewer in the bathroom was often overwhelming!!! No one ever came to clean room or empty trash - had to ask for the one time the cleaning was done! Did note several cockroaches in kitchen. Wi-Fi was poor and spotty. Even though we requested help in getting our luggage downstairs (and a young man was standing by when request was made), no one ever came to assist. Would NOT stay at this hotel again and the price point was way too high for this property. Staff, overall, was pleasant enough and the premise felt safe.

Great beach steps from our room!

It was just ok. Expensive for what you get.

The room felt like a jail cell with no windows. The bed had bugs and was full of hair and the bathroom smelled like sewage. We had to move to a different hotel because there was no way we were sleeping there. Hoping Expedia will refund me.

Best hotel if you want a kitchen and a beach spot :)

It’s all about the beachfront!! Wonderful sea views and literally 40 steps to the beach. The accommodation is quite modest. Kitchen facilities could be developed.

The BEACH! The beach access and views are amazing. Two beach bar/restaurants are very close by, and it's a short walk to the town center. The Arrecifes staff is excellent, they are easily accessible, and provide great service. The units do show the usual and normal wear-and-tear of constant salt air exposure and Caribbean weather, but everything is clean and comfortable. I have stayed at Arrecifes seven times and plan on returning.

The room we booked was indeed tiny and in the Annex building however the photos online are misleading…the room was dark and in a corner. The size was so small barely a bed could fit. The window was blocked which meant no place to exit if an emergency occurred. We only stayed 10 minutes and checked out. Unfortunately we will still charged for half of our stay….this is not a suitable room and should not even be considered one, especially at the price that was charged.

The good: Is right on the beach with lovely mature palm trees and walkable to downtown. Decent size, quiet with a kitchen, comfortable beds and reliable wifi. The negative: Is dated with poor lighting, unreliable cable, weak water pressure and old furniture. Could be a very nice hotel with a few updates

It is not worth the money I paid. It says we have a full kitchen and there is not even a toaster. Hotel advertised as a waterfront hotel and my room is far from being waterfront. This 2 bedroom suite is in the annex which is half a block from the waterfront hotel. Have to be careful when walking across the street as very uneven. One thing was the front desk was good! I hope Expedia looks into all of this.

Toilet leaked.

Beautiful view beautiful beach great staff

It is a 1 star property advertised as a 3 star- on a 5 star beach. No privacy curtains in main floor rooms and outdoor storm curtains didn't close. Air conditioning didn't work, so we got moved to another room, which seemed better- it had a toaster! But it was infested with ants. They came out often from cracks in the floor (ceramic tile), wall, and other areas. The first room's mattresses were hard and uncomfortable. Other room had better mattresses. The decor was old and outdated. Floral thing was super old- dusty. Coffee maker leaked. No coffee provided- not even just for the first day of arrival. No living room t.v. I thought that was standard- especially in upgraded premium suite rooms- which is what we payed for. No side tables- couches were very old. No lamp in room we were moved to. I asked for one and was finally given one that had a super old, super cracked lamp shade. There were only 2 English language channels on bedroom t.v. And then it stopped working. Staff had to keep coming to room to fix it. They charged way too much for what they offered. Pool was a small pool in other building across the road- hardly used by anyone but a few kids. Certainly not enticing. Proximity to beach and town was good. Staff were friendly.

Bed was super hard and uncomfortable recommended they upgrade matresses

Close to the beach with simple apartment style amenities

Price was ok. Area was secluded. When we arrived the toilet in our room was clogged up. I was told we could use toilet in pool area across the road. The next day they moved us to a different room with working toilet. There were restaurants within walking distance on the beach, which was nice. All in all for the money it was ok. Staff was friendly, and helpful. Room had ants.

Fantastic Accomodation. Right on the beach. Our kitchen was perfect. Staff is the best. Nice pool to cool off. Everything you need.

We stayed in the annex building, corner room on the first floor. Dark and plain, small window that looks into the building next door and is covered with plastic grass. Old furniture. Although a large shower it was very uncomfortable because the shower head comes straight down from the high ceiling, the water shot towards the wall and it could not be adjusted. Good cable but old tv. Good air-conditioning. Late check out is available for 50 dollars. Reception staff tries to be funny but they are all about getting your money. We stayed here this time because when we stayed here before we got a good rate for a suite in the building on the beach. This time we got a high rate and crappy room in the annex building across the street. Doubt that we will stay here a 3rd time.

No shower while I stay

Stayed one night here and it was ok. Room was comfortable. Pool was great. There was a jug of drinkable water in the room that we did not use as we don’t know how long that water has been sitting in there. It’s a nice gesture, but I would have preferred a small bottle of water. The shower really sucked. The showerhead was pretty clogged up and came from the ceiling that was really high. It was almost impossible to wash my hair with such little streams of water We stayed in the second building so we had to cross the street to access the beach. There were beach chairs available for guests and the ocean water was beautiful. Not many people on that side of the beach. There’s no where to eat close by. You have to walk about five blocks away to hit the restaurants. Downtown is just a few more blocks away. If you like to walk, it’s doable.

Clean, good parking lot, walking distance to the restaurants and shopping center

With 2 kids and a baby it was difficult foing up and down 3 flights of stairs wish they could have accomadated us at a bottom level or second we did not have a beach view very sad about that.

We had a pleasing stay at the property. Its closer to the Puerto Morelos beach and downtown which is very relaxing. Its better located to xcarat and xplor park (40 kms) as compare to hotels in cancun or playa delfines. The property had ants , but we called the staff and they took care of it immediately. Its bit of a walk to go to the nearest grocery shop or dining area. So, if you have a car, its juat 3 mins drive. However, via foot it takes around 10 mins and walking in summer is not easy. You soak with sweat. The hotel has kitchen and all amenities whcih makes it very convinient.the rooms were clean. The staff had been very helpful to help us to fund the right and cheap taxi.

Room service only clean when you request.If you stay over 2 days you will need to ask for soap , toilet paper and shampoo.Beach was great , grocery store 5 blocks away .I will recommend.

We stayed in the building right on a beautiful beach. Walking distance to town. Pretty run down. Right next to public access to the beach, many people would come and camp right in front on the beach chairs.