The mattresses were too firm and uncomfortable. The desk staff were unfriendly and seemed to be annoyed to be at work. The waffle iron did not work for breakfast which was a big disappointment for my kids. And the computers were down the whole weekend.

I be miss the old way Hotels.com did their bonus: buy ten get one free. The current way of points/$ is much less customer friendly. I used to use hotels.com almost exclusively but with the current system of points, I use the other apps first.

Room was nice, clean and spacious. Breakfast ladies were very nice and friendly. Pool area was nice too. Would stay here again.

Bad customer service

Loved the complimentary breakfast!

Left us stranded at the Airport at 11:30. We arranged to be picked up and when we arrived at the pickup spot at 11:24 we called again to again verify.That is when we were told that the shuttle driver was done with his pickups. Left us high and dry at the airport. Dont trust them.

Property was clean, felt very safe and convenient. Neds were comfortable and riom was very spacious. Loved the lobby/ lounge area downstairs. Downside is no hot tub and the pool is extremely small and shallow. Overall would definitely go back again.

Enjoyed our stay, especially the pool - beautiful men there. There was noise of airplanes pretty constantly flying overhead, but we’re right beside the airport so that’s to be expected - otherwise it was a fairly quiet stay for us. Our double queen room w/ small kitchen was a fine size for a family of 4, though I almost lost my finger opening the fridge door while someone was coming inside. I can’t speak to the free breakfast that I paid for yet because I’m writing this review the night before I check out.

No Parking and VERY CROWDED pool

It’s a nice place close to mall and everything

Great stay as usual.

Overall quality of the hotel was nice, but the rooms could use an update. Tired, old appliances, furniture, decor, and in need of a fresh coat of paint. Stay at the Hilton Garden Inn instead - it's part of the same building, and everything there felt brand new.

I loved that the mall and a lot of many shopping areas are within a 5 minute drive and the convenient store is a walk away.

Super friendly staff and great facility!

Great location

Nice suite. Very roomy. Suite next door had loud kids and a barking dog

Good hotel for just 1 night, they need to improve a lot of thing

Great location

Easy experience and great value.

Loved the day just wished for more parking. For 3 hotels to be in one spot not enough parking to go around

Very clean and comfortable

They need to update pillows and fix cracked ceilings.

All Good

Hotel and room was very very clean! There was a little airplane traffic here and there in the evening and early morning but other than that not too bad. Next time I will request a room away from the elevator as you can hear it ding as the doors are opening and you can hear the elevator moving in the wall.

A weekend getaway and this was perfect. The breakfast is awesome! Real cage free eggs with ham , sausage, potatoes, cereal choices, muffins and bagels , fresh fruit, juice, coffee and all the condiments! Easy check in

Uniformed staff

When we arrived at the hotel around 9 PM there was no available parking because it is 3 hotels all connected and the parking lot is not big enough for all the hotels we went from one end to the other and it was full we had to circle around 3 times before we found someone leaving and were able to get a spot. We grabbed our bags and headed to the front door of the hotel we had booked and that door was locked with a paper note saying our check-in was at the next hotel over. So we walked to the next hotel and went in and checked in. We walked down the long hallway back to our hotel and went up the elevator to our room. The rooms were not to the standard I would expect of a Marriott brand hotel. The room was dingy and outdated. The beds were so low to the ground there were just sitting on top of a box springs. There were stains on the floor and the bathroom was poorly lit. While we were showering we ran out of conditioner and body wash from the large bottles that are attached to the shower wall. There was ice in the freezer ice maker but it had a disgusting yellow tint to it so we would not dare use it. Overall rather disgusted and disappointed with our stay here. I would not recommend this hotel.

I came with my daughter to visit from Dec. 26-29. I'll start with the CONS because there are just so many: 1. There are 3 HOTELS at this location, and there's no clear direction about which door to take to check in! Not the one in the picture. 2. Parking is absolutely atrocious! The parking lot is enormous but full after 8:00 pm! 3. Don't expect hospitality! The lady at reception, Adriana, didn't even greet us and didn't even make eye contact during check-in. When I asked for her name, she stared at me and hesitated to give it. The only ones that were very attentive were during breakfast. 4. Housekeeping is a mess! One morning they tried to go in at 8:25 am immediately after knocking only once!! We were still in bed! They also didn't refresh our towels during our stay. 5. Not enough seating at breakfast! It's tiny! 6. The drinking glasses provided at the kitchenette were dirty. 7. We also didn't have an ice bucket in the room. The ice machine on our floor was broken so we had to go to another floor. 8. The pool was closed for the season and that wasn't listed on the website or Hotels.com. PROS: 1. Good location with plenty of food choices and shopping. Just 5 minutes from Main Street! 2. Quiet room. Can't hear anything above you, but you can still hear planes all night. 3. Breakfast was good (minus the seating issues). 4. Beds were comfortable. 5. Good kitchen area with dinnerware and utensils.

I have no complaimts at all.

Great hotel! We loved it

Great area

The services was great