Dirty and old. The caravan type bathroom smelt awful (like sewarage)and the bed covers hadnt been washed in a while! Water in shower scalded my back, thank goodness it wasnt a baby/child :( Told reception staff and showed them the burns but they couldnt care less. Breakfast was just ok. Not good value for money at all.

Say big Thank you for all staff .They pick up us at bus terminal.Drive us dine out.Everything they can help you while staying.

very helpful hotel, to arrange our dinner, pick up and get back the lost item

Considering the price, it is not a bad choice.

Great hotel to stay at, not too far from the main strip of Echoland. Shuttle bus to the snow fields from the front door. Staff were fantastic. Always eager to please.

Great hotel to stay at, not too far from the main strip of Echoland.Shuttle bus to the snow fields from the front door.Staff were fantastic. Always eager to please.

Comfortable for small or large groups. Breakfast is good. They offer plenty of shuttles to get you around hakuba with the stop being just at the front of the hotel. Ski hire in the hotel is decent. Walking to echoland is about 15 mins which seems longer in the freezing cold.

Tucked away at the end of a street in echoland, this little gem delivers all thats required for a snow getaway. Buses directly to almost every resort stop at the front door, good hotel facilities that provide comfort and an exemplary service team led by the manager. The manager was so helpful and attentive to the guests with no request to big or small.

Tucked away at the end of a street in echoland, this little gem delivers all that's required for a snow getaway. Buses directly to almost every resort stop at the front door, good hotel facilities that provide comfort and an exemplary service team led by the manager. The manager was so helpful and attentive to the guests with no request to big or small.

Tucked away at the end of a street in echoland, this little gem delivers all thats required for a snow getaway. Buses directly to almost every resort stop at the front door, good hotel facilities that provide comfort and an exemplary service team led by the manager. The manager was so helpful and attentive to the guests with no request to big or small.

We stayed here for 2 nights in February 2016. Service throughout the hotel was great, the staff attended to our every need including taking us by shuttle to a ski rental shop and to the ski lifts. The hotel is about a 10 minute walk from restaurants, but there are shuttles that run regularly. Note that it is not possible to walk from this hotel to any ski lift, there are scheduled shuttles each morning along with the hotel shuttle upon request.

We stayed here for 2 nights in February 2016. Service throughout the hotel was great, the staff attended to our every need including taking us by shuttle to a ski rental shop and to the ski lifts. The hotel is about a 10 minute walk from restaurants, but there are shuttles that run regularly. Note that it is not possible to walk from this hotel to any ski lift, there are scheduled shuttles each morning along with the hotel shuttle upon request.

Tucked away which makes getting out randomly a bit expensive. Breakfast food was lacking and bathrooms are tiny.

Tucked away which makes getting out randomly a bit expensive. Breakfast food was lacking and bathrooms are tiny.

Located at the end of Line 6, Oak Forest is within easy access of the slopes at Hakuba. We booked a Japanese traditional style room with futon, which the staff stored during the day and takes out before the evening. The tatami room was super clean and quite comfortable. Our room rate included breakfast, which was frankly average, and did not include dinner. We had dinner one night in the hotel which was also quite average. That the food was less than impressive is more than made up though by the on-site onsen (hot spring) which provided nice relaxation after a day of skiing. Also, the hotel is a 10 minute walk to Echoland, a strip with some restaurants and shops, offering better fare than the hotel itself. Overall, we had a very nice stay, a good ski vacation and was able to do so at reasonable cost with Oak Forest.

We were unsure when we first got there but after a week the place grew on us. We would stay there again. The rooms are good, clean and basic. The onsen is nice. Staff was friendly. It met our expectations. It was an enjoyable week.The location was better than a ski-in/ski-out place because we could chose depending upon the weather and our moods which mountain to go to and then take the correct 20-minute shuttle right from the hotels front door.In the evening, the hotel ran a shuttle directly to whatever restaurant you wanted to go to, near or far. If we ate at Echoland, we would walk back (a nice 20 minute after-dinner stroll). If we ate over at Happo-one or in town then we would take a taxi for about 1200yen. The hotel also picked us up from the train station and dropped us at the bus station. The hotel had good recommendations for places to eat though once or twice we should have made reservations.The breakfast was a disappointment but passable. Some good bread but I often didnt eat the plated eggs and meat.The bath was a typical, basic Japanese unit bathroom. Clean and functional like the rest of the room but not fancy.One reminder: Please folks, wash with soap and water before entering the onsen!

We were unsure when we first got there but after a week the place grew on us. We would stay there again. The rooms are good, clean and basic. The onsen is nice. Staff was friendly. It met our expectations. It was an enjoyable week. The location was better than a ski-in/ski-out place because we could chose depending upon the weather and our moods which mountain to go to and then take the correct 20-minute shuttle right from the hotel's front door. In the evening, the hotel ran a shuttle directly to whatever restaurant you wanted to go to, near or far. If we ate at Echoland, we would walk back (a nice 20 minute after-dinner stroll). If we ate over at Happo-one or in town then we would take a taxi for about 1200yen. The hotel also picked us up from the train station and dropped us at the bus station. The hotel had good recommendations for places to eat though once or twice we should have made reservations. The breakfast was a disappointment but passable. Some good bread but I often didn't eat the plated eggs and meat. The bath was a typical, basic Japanese unit bathroom. Clean and functional like the rest of the room but not fancy. One reminder: Please folks, wash with soap and water before entering the onsen!

Bus stop out the front to take you to the ski resorts, short walk to the Main Street of echo land, staff were extremely helpful

had a great time staying here. The hotel staff were always very friendly and tried to accomodate whenever they could. They even have a shuttle bus that can take you places in/around town which was helpful a couple times for us.

Excellent staff n hotel staff, very helpful , service with the shuttle bus 10/10, go out of their way to drop you around town , restaurant etc, . Very happy with our stayed there, 10/10

I stayed here with my teenage son.It's in a quiet location yet just 10 minutes walk to bars and restaurants in Echoland. Helpful and friendly staff with some English. Hotel has bus stop at door for shuttles to Happo-one, Happo47 and Goryu etc. Staff are happy to take guests in hotel shuttle to Happo information Centre to catch other shuttles for Cortina. Also they will run guests down to get rental gear if required.Rooms clean and comfortable. Hotel has its own onsen which is great for apres ski soaking. Mostly Japanese guests with a smattering of foreign guests. Good place in all. I would stay here again. Reliable wifi.

I stayed here with my teenage son.It's in a quiet location yet just 10 minutes walk to bars and restaurants in Echoland. Helpful and friendly staff with some English. Hotel has bus stop at door for shuttles to Happo-one, Happo47 and Goryu etc. Staff are happy to take guests in hotel shuttle to Happo information Centre to catch other shuttles for Cortina. Also they will run guests down to get rental gear if required.Rooms clean and comfortable. Hotel has its own onsen which is great for apres ski soaking. Mostly Japanese guests with a smattering of foreign guests. Good place in all. I would stay here again. Reliable wifi.

Very disappointed; No aircon; screened window poorly installed; my face and arm were badly marred by mosquito bites in my sleep- needed medical attention, 5 days later face still swolen. Never to return to this hotel or in Hakuba nothing to do.... I made a very bad choice.

Stayed here for a week on a ski trip.This hotel had clean, comfortable well priced rooms. The breakfast included in our room price was western style and high quality.Echoland restaurants and shopping are an easy walk.At least one English speaking staff emmer was at the front desk at any time and was very helpful.I have no reservations in recommending this hotel

Stayed here during our ski weekend in Hakuba. The hotel staff were all extremely friendly and helpful. They provided transportation to/from Hakuba station on request. The rental shop gear was not in amazing condition but still worked OK. Room was clean but a little dated. Easy access to Happone and other resorts via shuttle stop in front of the hotel. Only about 10 minute walk from an area with restaurants and shops.

Very helpful staff, big rooms, clean and tidy. Ski rental on site.