problems parking every time discuss security outside for entry and exit no place for guest hotel every time need too parking outside

I have stayed here several times, last time about 4 yrs ago. On this tripI was disappointed to have a broken meter cupboard, damaged bag rack, and tired bathroom in the room. To be honest ( and I liked Pestana Casablanca) the quality of accomodation has dropped, and this I really am sorry to point out. One main redeeming feature were the front desk staff and security man on the ground floor. All were really great ambassadors for the brand, particularly Chaimou ( might have mis spelt her name) who really was a perfect example of Moroccan hospitality at its best. I was in 205 I think, and came away thinking maybe I had seen the best times here previous to this stay.

Excellent choice .

One of across my room guest had a dog, barking nonstop, I complaint front desk, no one responded, I talk directly, but next morning I woke up because dog barking and I hear next room hall way from my room. Restaurant menu was bad. I wont stay there again

Our family of five had an excellent ten day stay at the Pestana and could not have asked for anything more. We upgraded for a slight price increase upon arrival to a 2 bedroom, 2 bath apartment with a large living room area. There was a small kitchenette with a 2-burner stove and mini-fridge/freezer, equipped with basic cooking/eating necessities. We hosted family for couscous on the huge balcony, and the staff was quick to provide us with extra spoons to accommodate our guests. There was also a washing machine and drying rack! The location cannot be beat: right off the beach, private outdoor pool, steps from the Anfa Place mall (so convenient with a Carrefour grocery store, excellent pharmacy, Alpha 55 store with inexpensive beach/pool necessities, Paul cafe, Starbucks, restaurants, children’s play area like Gymboree that includes drop-off care, an art studio with classes and kid camps, and so much more) — everything you need and want for an easy, relaxing vacation. Additionally, the entire area felt safe enough that we were comfortable letting our kids go to the pool on their own and our preteen to go on solo walks. The staff at all levels were incredibly kind and welcoming, doing everything they could proactively do to make our stay excellent. All of the staff at reception spoke excellent English. We would gladly stay again and HIGHLY recommend!

Nice place to stay in.

Nothing new

Staff are very nice, cooperative, helpful,, yet the hotel needs improvement in furniture, amenities, towels, ACs,,, etc

Perfect

The staff are very friendly but the property it self very old, smelly and need maintenance

Everything looked great until we had ants in the room. That was not good. Also, the hanging dryer in the bath has burned my arm when heated up. That was terrible. Using a metallic dryer is something of the past. Porcelain is the way to go. Beside, we were pleased.

Everything looked great until we had ants in the room. That was not good. Also, the hanging dryer in the bath has burned my arm when heated up. That was terrible. Using a metallic dryer is something of the past. Porcelain is the way to go. Beside, we were pleased.

Good stay, just the furniture couch ect is old , needs to be redone, also some areas dusty , house keeping should clean better. Also the towels are also old and very thin. If these things are fixed , would stay there everytime

Good stay, just the furniture couch ect is old , needs to be redone, also some areas dusty , house keeping should clean better. Also the towels are also old and very thin. If these things are fixed , would stay there everytime

We liked staying at Pestana Casablanca when we arrived to Marco in June, we liked the service and the welcoming very much we camelback as our last destination. Thank you Hafsah and the whole team for taking good care of us.

Awesome location in front of ocean.

Spacious property with really nice decor. Staff were freindly. However the taxi service provided by the hotel was disappointing with dishonest drivers.

Arguably, the best location in Casablanca, but there is an absolute lack of information in the rooms. Not even a phone directory or which amenities you’re entitled to. You have to ask for appliances like microwave over or kettle. This should be informed to you during the check-in.

I didn’t like the staff, they were rude, never smiles and didn’t make you feel welcome.

Walkable to beach and malls nearby. Located near some best restaurants in the Casablanca.Good ocean view aswell with balconies.

Walkable to beach and malls nearby. Located near some best restaurants in the Casablanca. Good ocean view aswell with balconies.

this time check in was so great thanks for ELHAM..................

Pestana Casablanca is located on the beach in upscale Anfa, away from the traffic and noise in downtown Casablanca. But, no worries, there are plenty of restaurants and retail available nearby at the adjacent Anfa Place Mall and on the boardwalk. I stayed in an Executive King suite and I believe all the rooms at this property are apartment-like suites. My room was very spacious and modern with an excellent view of the ocean and the pool. The beach can be accessed directly from the hotel and the pool is small, but well-maintained (it was not crowded when I was there and was very relaxing). Hafsa and all the front desk staff were friendly and helpful. The airport transfer service provided by the hotel was very convenient. I would definitely stay here again or at another Pestana property.

I like the location, friendly staff, great upgrade

The property is starting to look tired. The front desk staff are not the friendliest or willing to go out of their way to help.

It was beautiful getaway from live and stress but the only problem with the hotel is the services they are always late but after all nice experience

It was beautiful getaway from live and stress but the only problem with the hotel is the services they are always late but after all nice experience

Well, this hotel is suit hotel, looks good. but the parking is terrible. the taxi can't drop us at the front of the door, the parking is not allow us to drop at front door. and the employee help me call the taxi, but the taxi charge me more 15dh. I have no idea which company of the taxi they call. the location is good ,near the sea, overall, just so so

The entrance and facilities in the rooms were great. The rooms themselves were especially nice and spacious, more than enough room for 2 guests. Location on the beach and along the Ain Diab strip was also a lovely bonus. However, for some guests it would be nice to know about the no alcohol license due to the great mosque directly outside the hotel. Otherwise, lovely stay st this hotel.

My second visit in this hotel and I can fully recommend it. Good breakfast, very friendly stuff.

It was not as much as I thought, everything is old. Overpriced

The location at the beach was what I wanted although the building and rooms were a little tired. The room price was almost as much as the Four Seasons nearby, should have just gone there instead. The breakfast was passable. I was unhappy with the guide that they gave us, he was really just a driver and we should have just taken a taxi. It was overpriced and felt like the guide tried to extend the time so he could charge us more. The price they gave us was different than what was in the front desk but we didn't see it until the tour was done. I was unhappy.