The hotel is reliable and functional. The staff were friendly and helpful. The block in front of it isn't that great, but it's around the corner from the pedestrian mall that leads to the mercado and other shopping, food, and drinks. Very convenient. Good value.

Near central market

Ok

Room was a good size, very clean, good air condition, large bright windows, comfy double bed, clean bathroom with hot shower, tv worked fine many English channels, felt secure, and quiet, decent breakfast in the morning, helpful friendly staff. Location convenient where Paseo Colon meets Avenida Central close to Central Market. The area requires caution at night. Overall was pleased with the hotel which offers a lot for the relatively inexpensive price, my girlfriend and I would definitely go back.

Hotel Novo is located in the perfect location for walking San Jose. You can hear and feel the hustle and bustle of the city. If you want quiet and peaceful, this is not the place for you but to "feel" the city of San Jose in your bones, stay right here! The staff is great from the front desk to the cleaning personnel to the dining facility. Don't miss the chance to experience San Jose to the fullest! Wake up early to the sounds of the street and let those same sounds lull you to sleep at night. I will definitely return to the Hotel Novo!

To much noise every night outside the hotel.

Very convenient for the centre of San Jose. The rooms and bathroom were dated but clean. It was noisy at night as in the centre but ear plugs did the trick

The staff was exelent. clean rooms

We stayed here just to crash for the night before our early departure flight to SJO. I picked this hotel because it is just ~2 walking blocks from the bus station to the airport. It is also walking distance to a street that is lined with shops/restaurants/sodas and no car traffic. Check in was quick. Check out was great too because we left at 3:45am and the receptionist was there (lightly asleep on the couch) to quickly process us out. The room was mostly clean and spacious. I will say a cockroach ran into the room with us but we just saw one. And this is the city. And the price is fantastic.

Clean hôtel. Pleasant staff. Very good location (close to main streets and to the Market.)

Highly recommended if you're looking for something cool and quiet.

The coolness and the lack of sound in my room, coupled with the relative lack of noise.

The hotel is pretty great all around. Great location walking distance to the bus stain that goes to the airport. Breakfast is included and it's delicious. The rooms are clean. Shops and restaurants are close by. The only thing i can think that might put people off is the sound of the street traffic but i don't mind it. I always stay here when I'm leaving Costa Rica

Staff was great. Very welcoming and cooperative. The location is perfect for getting around the center on foot.

Good spot and everyone was helpful. Breakfast was great

Very central.

You’ll be surprise, as the picture of the hotel in the site is nothing like the real thing. Roaches in the room, towels with holes, terrible in general. Location is good, but a super sketchy area.

This is one of the worst hotels I stayed for the price $99, I paid for a room. run down type room with dirty looking bathroom with dim light and small size. The Breakfast was awful just one serving of everything. So, don't pay for the Breakfast here. There were hardly anyone here, yet they couldn't give a better service.

Hotel and room clean and tidy. Scrambled eggs bacon, rice and beans Breakfast was available from 7am. Excellent location to access town centre. Reception staff very helpful in arranging tours and assisting with any issues. They also arranged to have a filled roll ready for an early departure before the kitchen was open, which was highly appreciated. Street outside our unit was busy and a bit of traffic noise was intrusive.

Solid hotel in the center of the city. Nice room, nice breakfast.

Great.

Tidy and clean hotel with friendly staff. Close to 2 bus stations, including the airport bus, as well as being just round the corner from the main high street.

Near all the bars, in city centre area and close to all the various bus stations

Only stayed here for a few hours to sleep, but i thought it was great and would consider staying again. The room was clean, staff was nice, it was reasonably priced, and it's walking distance to the bus station for the airport. Since i had to leave early, only my husband was able to have breakfast there. He told me he liked the breakfast.

Perfect location downtown by main pedestrian mall where the main attractions on. 5 McDonald’s within 5 minute walk! Breakfasts hot and good but lacking fruit. Most staff have little English but in the end transactions went well. But unable to get tourist information on San Jose or day trips or tours. Great hotel since good hotel in perfect location.

Very nice hotel for the price. Will definitely stay there again while in San Jose.

This is a budget hotel with amenities worth the money spent. I had a room without windows, but that turned out to be great! The only downside to the hotel is that it is across from a clu with music all night long. I always have the tv going all night ag a low level so it was no issue for me. I will stay agai.

Great staff on arrival, clean room and bathrooms. Breakfast was more then I expected. Amazing and friendly staff. If you’re after somewhere to stay on a budget and right in the city centre then look no further. 10 our of 10 in a budget hotel sense.

Great staff on arrival, clean room and bathrooms. Breakfast was more then I expected. Amazing and friendly staff. If you’re after somewhere to stay on a budget and right in the city centre then look no further. 10 our of 10 in a budget hotel sense.

The only problem I had with the stay was the noise from the street below, which is a major West bound street. Complete with buses, taxis, trucks and cars that feel it necessary to blow the horn at Red Lights to notify other drivers they are not stopping, ha ha......This went on every night and on Friday, Saturday and Sunday nights the club about half a block away blasted the music so loud it would actually vibrate the windows in the room. My suggestion would be to stay in an interior room if you are not a smoker like I am. Very few English speaking channels on the cable. The staff were all friendly and very accommodating. The free breakfast was very tasty. Overall, I would stay there again and look forward to my next stay......

The only problem I had with the stay was the noise from the street below, which is a major West bound street. Complete with buses, taxis, trucks and cars that feel it necessary to blow the horn at "Red Lights" to notify other drivers they are not stopping, ha ha......This went on every night and on Friday, Saturday and Sunday nights the club about half a block away blasted the music so loud it would actually vibrate the windows in the room. My suggestion would be to stay in an interior room if you are not a smoker like I am. Very few English speaking channels on the cable. The staff were all friendly and very accommodating. The free breakfast was very tasty. Overall, I would stay there again and look forward to my next stay......

Nice hotel close to everything in the center of town.