Mould in shower and cracked vanity basin. No breakfast nor room service as stated on ad. Young lad on reception had very limited customer skills- another customer complained of cockroaches in their room. Very little response nor an investigation of the problem , finally offered a nearly empty can of insecticide as no other room available. Not a good feeling, cannot understand the rave reviews.

They double booked our reservation, they did however arrange accommodation to another location. I rang to confirm the whereabouts I was staying. They still hadn’t arrange, they then acted and I got confirmation. Major chase up!

Non English speaking reception staff made check in near impossible, had to go back 3 times just to find someone who could communicate with me. Advertised online as having continental breakfast available but they don’t. Staff started cleaning rooms beside ours at 5am, and the cleaning trolley woke us up. The air con vibrates so loudly on the wall that you can’t sleep with it on. The pool sign says ‘poo rules’. Very disappointed and couldn’t wait to get out of there. Dead bugs on the storage shelves also, and no hand towels. Freezer section of fridge iced over so couldn’t use it to keep ice bricks frozen for a sports carnival we were attending. Also you can hear the people in the next room when they’re using the toilet. Not a positive experience in any way

Great stay very comfortable only two issues back door didnt have a proper lock and the air con didnt work well.

A fairly good place to stay. A few minor things though. A LARGE step between the bathroom and Shower floor and a minor gap between the bathroom floor and the main room floor. Very little space in the bathroom to put necessities (and the shelf was tilted towards the floor). The bed is VERY high. Also no longer do room service (although there are multiple food places nearby). The 2 way switch for the bathroom over the bed was very handy.

Good location, drip in bathroom, key not left out as per phone call, took 3 attempts to obtain with communication being a concern, shower not very clean

All good for a overnight stay

A nice place too stay at.

Close proximity to the Emerald hospital

Good

Very clean

Property in nice quiet location with excellent surrounding amennities.

Property was extremely clean and had everything required for a quick overnight stay. Shower was strong and hot. Quick walk to shops and tavern.

good motel

Great location, right near the regional hospital.Within very easy walking distance to pubs, supermarkets, cafes etc.

Great location, right near the regional hospital. Within very easy walking distance to pubs, supermarkets, cafes etc.

very friendly and helpful staff, very clean will stay again.

nice clean well priced accommodation

Great clean motel with excellent location for a one night stop.

Great clean motel with excellent location for a one night stop.

Good basic motel. Place was well serviced and cared for.

Overpriced. Cockroaches in the room. Facilities in the room limited and didn’t cater for number of people/beds. Pool unusable due to maintenance. Door way between motel room and manager residence unsecured from our side and evident that they were using amenities prior to our arrival as we had to wait while they went in and cleaned bathroom. Felt insecure during stay due to the two way door. Very disappointing stay.

Overpriced. Cockroaches in the room. Facilities in the room limited and didn’t cater for number of people/beds. Pool unusable due to maintenance. Door way between motel room and manager residence unsecured from our side and evident that they were using amenities prior to our arrival as we had to wait while they went in and cleaned bathroom. Felt insecure during stay due to the two way door. Very disappointing stay.

Cosy clean room, only stay less than 24 hours, good location.

Great bed close to shops & a clean renovated room, & not too far from the Gemfields

Great bed close to shops & a clean renovated room, & not too far from the Gemfields

Very comfortable, great bed, very clean and tidy, pleasant staff.

five star. owners were friendly and courteous the room was impeccably clean and their room service for dinner was just what we needed after the drive and the food was delicious and so much we could not eat it all. we had the left overs for lunch next day.

Comfortable, spaceous, newly reno bathroom and clean. A little sparse on towels (no hand towel or face washer) but excellent soap (etc) dispensers. Walkable to choice of eats and shopping.

We enjoyed our stay the room was good value for what we needed.

We enjoyed our stay the room was good value for what we needed.

Staff were friendly and rooms clean and comfortable except for the aircon which was extremely noisy. Unfortunately that spoiled the experience as it was very hot and aircon was essential.