We had a two-night stay reserved and chose this hotel because of competitive pricing and the fact that they offered parking - which can be hard to find in downtown Reykjavik. We wrote to the hotel more than a month in advance informing of the need for parking and requesting a reservation of a parking spot. However, upon arrival, I was greeted by a very impolite front desk clerk who told me there was no parking available and suggested I might find free parking in the street (P4 parking is free on weekends, but you have to drive around and try your luck to find an empty spot). I asked where I could stop the car to unload the bags and he just said the neighboring lot was private but that I "might" not get a fine if I were quick. I found this a very poor welcome. It seems to me the hotel should not advertise parking if it can not offer it to the guests. Other hotel staff was kind and welcoming but this one man should not be in service with that attitude. Breakfast was included, as is usual in Iceland, and offered only cold food choices, with a modest variety. Soundproofing was subpar in rooms - we got woken up by vacuuming by cleaning staff and other guests walking above both days. The only toiletry avaliable is shower gel, whish doubles as shampoo (if you want to risk it). No conditioner, body lotion, shower cap or any of the usual amenities.

Close to the city center and clean updated rooms. Breakfast buffet was great!

The staff at the Storm were all very friendly and helpful. The main reason for the low score is that the rooms were so small. The was no closet or space to put clothes. The bathroom sink was probably about 6 inches deep and maybe 16 inches wide. Space between the bed and wall was at best 3 feet.

Service is good and room is clean. However, parking is quite painful. The hotel's garage was full and we needed to park on the street and pay for it after 8am.

Storm Hotel is compact and efficient. You won’t get a spacious room, and it probably won’t have a stunning view, but it will be clean and have all the necessities. In other words, a typical Reykjavík hotel. There is no restaurant, but the hotel serves a simple buffet breakfast in the morning. There is a small lobby bar, drinks only, open in the late afternoon and evening. (You can easily cross the street to Bjor Garðarinn for more food and drink choices.) The east end of Laugavegur, the main shopping street, is a 7-minute walk from the hotel, and the downtown center is a 25 minute walk. If you’re going farther afield, most tour operators will tell you they can’t operate buses in the city centre, and will direct you to “Bus Stop #12” for pickup rather than the hotel. Bus Stop #12 is literally right in front of the hotel! The reception staff were always friendly and helpful. If your flight arrives well before check-in (as most from North America do), they will store your luggage free of charge so you can enjoy a day in Reykjavík. Or you can ask for an early check-in. It’s not always available, and it will cost €30. If you’re renting a car, be aware that the hotel has limited parking. You may need to find a paid parking spot.

Convenient to the cruise port and to walk downtown. Rooms are small but adequate. Strange open showers in the bathroom where the water ends up all over the floor.

Staff was friendly and always helped. Room was small (this is part of Europe by the way) but had what we needed. The breakfast was amazing. Huge variety and plenty of excellent choices. Within walking distance to shopping, restaurants and main attractions. Highly recommend. We were lucky enough to snag one of the free parking spaces they provided.

The service was excellent. The breakfast was versatile.