We stayed in room 203 and my wife slept in the bed only to find out that she was bitten by ticks or termites in the bed sheet. We asked for a room change and we moved to 310. This time, we had problem with the ceiling fan which did not work. We spent the night without a fan. Next morning we complained about the fan and the hotel fixed the problem. The hotel is economical, but I rather stay in hotel one because it has more lights and American breakfast. Fan, tv are old and some do not work well.

just horrible. checked in at night and the person in charge was in the bar drinking... blanket had white stains from previous guest got a room change. breakfast consisted of just fruit and bread. juice. coffee. milk. and to top it off the receptionist came over grabbed the food withher hands. amd not picked up the cookies that had fallen back on the plate. told her and got mad.

just horrible. checked in at night and the person in charge was in the bar drinking... blanket had "white stains" from previous guest got a room change. breakfast consisted of just fruit and bread. juice. coffee. milk. and to top it off the receptionist came over grabbed the food withher hands. amd not picked up the cookies that had fallen back on the plate. told her and got mad.

The hotel was ok, room clean but the faucet sink was not good, when you open it you got wet a lot. Also they need to have someone at night so they can help us to carry the luggage to the rooms, per receptionist they only work during the day.

Nice one night stay. Good secure parking. The small balcony was a nice plus.

the place was anything but comfortable customer service was infimous, there was no hot water at anytime, the receptionist named roxana was rude and had no clue about guest service, i was there to visit family for four days and everytime somebody visit me at the room she had to tell them that they coulnt stayed more than 15 minutes otherwise they would had to pay, that is the most ambarrasing place i ever stayed at, will never come back and i will make sure to tell everyone i know about my experience there, the hotel stinks cigarrete smell even know theres a sign of no smoking, their incluided breakfast consist in coffee and cookies, i coulnt enjoy the company of my girlfriend because i choose the worst place to stay in aguascalientes and sorry to ever book there.

the place was anything but comfortable customer service was infimous, there was no hot water at anytime, the receptionist named roxana was rude and had no clue about guest service, i was there to visit family for four days and everytime somebody visit me at the room she had to tell them that they couln't stayed more than 15 minutes otherwise they would had to pay, that is the most ambarrasing place i ever stayed at, will never come back and i will make sure to tell everyone i know about my experience there, the hotel stinks cigarrete smell even know theres a sign of no smoking, their "incluided breakfast" consist in coffee and cookies, i couln't enjoy the company of my girlfriend because i choose the worst place to stay in aguascalientes and sorry to ever book there.

Hotel was clean and well located, staff very friendly and polite.

The room was too loud to have privacy during sleeping hours.

The room was too loud to have privacy during sleeping hours.

Very disappointing for a four star hotel. No air conditioning, supposedly they offer a free breakfast but the only breakfast available (if you're lucky) is a cup of coffee, and they take about an hour to replace any of the food. I would not recommend this to anyone I know. This seemed more like a two star hotel.