Wonderful place, lovely helpful staff!

Nice place, We got free upgrade to the larger room for the first and second day, that was amazing. However we need to change the room for the third and the fourth day. The staff told us we need to change the room on the second day. It will be better if they told us when we check in because we didnt expect an upgrade or room change. The rooms both good but the original one we booked only one bathroom so that is inconvenient for four of us. There is no convenient store nearby, the roads are dark, it takes around 15 minutes by taxi to downtown. Quiet but not convenient for tourists.However, I love the design of the room, elegant, clean and large space in common area, staffs are friendly.

Nice place, We got free upgrade to the larger room for the first and second day, that was amazing. However we need to change the room for the third and the fourth day. The staff told us we need to change the room on the second day. It will be better if they told us when we check in because we didn't expect an upgrade or room change. The rooms both good but the original one we booked only one bathroom so that is inconvenient for four of us. There is no convenient store nearby, the roads are dark, it takes around 15 minutes by taxi to downtown. Quiet but not convenient for tourists. However, I love the design of the room, elegant, clean and large space in common area, staffs are friendly.

Clean luxurious room with all the amenities. The staff is extremely courteous and friendly. They even went out of their way to obtain us cheaper transportation when it was obvious that the local taxi was outrageously expensive. The food and drinks are great with very attentive staff. Their sister property in the city has a great spa with excellent services. Once you are in the room, you don't want to leave since the rooms are so nice! You feel like you are in your own house, only with more luxury. My only negative comment would be the actual location of the hotel as you are away from any restaurants or stores. However, this could also be a plus if you are looking to be secluded and away from unnecessary distractions.

The rooms were well appointed and location was quiet and calm.

Room very clean and staff very professional and helpful.The Hotel overall was much smaller than I thought from the photos online, but it was a lovely stay.

Room very clean and staff very professional and helpful. The Hotel overall was much smaller than I thought from the photos online, but it was a lovely stay.

It is an amazingly clean facility with great staff. We had some problem with drinks ordered to room which was half full so had to return it back. Overall its a great place to live while on vacation. I highly recommend this place.

Location is away from the city which is ok and quiet. I call it a 4 star place

The place is quiet and well-maintained. I just love the room I was staying at... It's on the ground floor next to the swimming pool. It's very spacious and has all the utensils and supplies I needed. (I was on a work holiday and so stayed at my room most of the time doing writing. The cooking utensils were just right for making simple meals for myself). I also love the Bistro. The food was great though I realized that the menu was about the same as last year's (I came with a friend to stay for 4 days last May). But, that's okay. I cans till sample different dishes offered on the menu. I like the idea having the restaurant right next to the river with half it in with open air and half inside an A/C area.Love the high-tech of TV inside the room only that I didn't know how to search for the music channel (with a very nice selection) on display when I checked in. I could have asked the hotel front desk staff for help but it'd be nice if there's some simple instructions provided as part of the hotel manual...including the number we could dial for the services (I might have overlooked this if these were placed in my room). The swimming pool is great. It is a bit small, but it's good for the size of the hotel. I was the only person using it anyway. :) I guess the only thing that I find a bit inconvenient is the transportation/location. But, I that was compensated for taxi and tour services I hired from the front desk.

The place is quiet and well-maintained. I just love the room I was staying at... It's on the ground floor next to the swimming pool. It's very spacious and has all the utensils and supplies I needed. (I was on a work holiday and so stayed at my room most of the time doing writing. The cooking utensils were just right for making simple meals for myself). I also love the Bistro. The food was great though I realized that the menu was about the same as last year's (I came with a friend to stay for 4 days last May). But, that's okay. I cans till sample different dishes offered on the menu. I like the idea having the restaurant right next to the river with half it in with open air and half inside an A/C area. Love the high-tech of TV inside the room only that I didn't know how to search for the music channel (with a very nice selection) on display when I checked in. I could have asked the hotel front desk staff for help but it'd be nice if there's some simple instructions provided as part of the hotel manual...including the number we could dial for the services (I might have overlooked this if these were placed in my room). The swimming pool is great. It is a bit small, but it's good for the size of the hotel. I was the only person using it anyway. :) I guess the only thing that I find a bit inconvenient is the transportation/location. But, I that was compensated for taxi and tour services I hired from the front desk.

The rooms are excellent. The suites are very comfortable and well equipped. The restaurant is pretty good too. I had two excellent dinners. Reception staff are very accommodating and went out of their way to make my stay comfortable.

The rooms are excellent. The suites are very comfortable and well equipped. The restaurant is pretty good too. I had two excellent dinners. Reception staff are very accommodating and went out of their way to make my stay comfortable.

It was very good. The staff served every need selflessly.

It was very good. The staff served every need selflessly.

An exceptional room that was very clean, had great amenities, and was spacious. Air conditioner was nice and quiet.

i like it very much and the staff very professional, however i was told i had paid more

We had a last minute booking at this hotel and they were nothing but accomdating. Exceptional service and would highly recommend for a great experience in Chiang Mai. Very clean and beautiful layout for our 2 bedroom room.

beautiful hotel, friendly staff, a little bit distant from the main centre of town for those who want a little more 'acton"

This is a great property, away from the tourist center of town. The staff are very accommodating and the rooms are great. If you are looking for something quiet and relaxing, choose this location.

We absolutely loved staying at The Chiang Mai Riverside Hotel. The main reason was the service. The staff was always ready to help you in any way they could, and everyone was very friendly.One of the best perks and a highlight of our stay was having breakfast in our room at no additional cost. The night before you put in your order, choosing from 9 different options including Thai, Chinese, and Western style options. Then, at your chosen time, they deliver the meal to your room including setting up your entire table. It was a very similar experience when we ordered room service for dinner. The cost was the same as going to the restaurant (a little expensive, but not horrible), and they would deliver it to the room and set up our table for the meal.There were only two negatives during our stay. One is the location. It's not around much, and you have to drive to get to all of the activities in and around Old City. However, they make up for this by offering rides to and from Tha Phae Gate whenever you want from 7am-9pm. You just have to call them when you need a ride back and they'll be there in ~20 minutes. The second negative was the fitness center because it's basically just 1 treadmill and 1 stationary bike. There are no weights machines and only on set of 5lb free weights.All of that being said, we are definitely going to be bake here if we ever visit Chiang Mai again (or possibly their Old City location which is coming soon)

We absolutely loved staying at The Chiang Mai Riverside Hotel. The main reason was the service. The staff was always ready to help you in any way they could, and everyone was very friendly. One of the best perks and a highlight of our stay was having breakfast in our room at no additional cost. The night before you put in your order, choosing from 9 different options including Thai, Chinese, and Western style options. Then, at your chosen time, they deliver the meal to your room including setting up your entire table. It was a very similar experience when we ordered room service for dinner. The cost was the same as going to the restaurant (a little expensive, but not horrible), and they would deliver it to the room and set up our table for the meal. There were only two negatives during our stay. One is the location. It's not around much, and you have to drive to get to all of the activities in and around Old City. However, they make up for this by offering rides to and from Tha Phae Gate whenever you want from 7am-9pm. You just have to call them when you need a ride back and they'll be there in ~20 minutes. The second negative was the fitness center because it's basically just 1 treadmill and 1 stationary bike. There are no weights machines and only on set of 5lb free weights. All of that being said, we are definitely going to be bake here if we ever visit Chiang Mai again (or possibly their Old City location which is coming soon)

Wonderful hotel staff and facility. Not close to old town or any other local sites, but hotel offers shuttles. Loved our stay.

Very nice place . The staff was so friendly specially the driver. He was so patient and helpful. The place so modern and clean . Perfect for family and i really think to come back with my family. The location is bit far away from the main

Very nice place . The staff was so friendly specially the driver. He was so patient and helpful. The place so modern and clean . Perfect for family and i really think to come back with my family. The location is bit far away from the main

The rooms are clean spacious, modern and chic and right next to the river. We had fabulous view of the river and poolside. We ordered breakfast in our room which was lovely (and they have an good selection too). The WiFi is excellent and all toiletries are provided. We had an evening meal and drinks at bar overlooking the river which was just perfect for unwinding. The hotel service was impeccable throughout: friendly, professional and efficient. We arrived a few hours early and checked in immediately. Also we requested a late check out given our flight was at night and we got to check out at 4pm which was nice. Incidentally the hotel provides a complementary shuttle to the old town/surrounding area which only takes 10mins so you can easily explore the old town, night markets etc. We wanted a relaxing getaway and this hotel was just perfect.

Hotel staff is sincere and helpful! The interior decoration is exactly thd same as what you see at the website.

Very nice hotel to relax out of the city centre

Over all is excellent, breakfast is good and must try to having breakfast at room. But the Wi-Fi may disconnect sometime, shower water not hot enough and water pressure is small.

We loved staying at this hotel during our visit to Chiang Mai. Everyone at this hotel was very friendly throughout our entire 3 day stay, we were always greeted each morning when we left for the day and each evening when we came back with smiles on all of the staff’s faces and they always asked how our day was (not something we’re used to in the US). Our room was huge and clean and definitely made coming back from a long day more relaxing. They provide a free area shuttle service which we took to and from the night bazaar that also has complimentary water bottles. The location of this hotel isn’t really close to anything if you like to leave and walk to nearby restaurants and activities, but it’s definitely a place worth staying at! Definitely recommend!

We enjoyed our 5 night stay at the Riverside Hotel and would highly recommend this hotel to friends and family. It is in the quieter part of Chiang Mai but there are restaurants close by that you can visit by taxi. There is also a big shop across the road. The hotel staff were very friendly and suggested things to do. Breakfast needs to be ordered the night before and can be served in your room. We had dinner at the hotel and enjoyed it thoroughly, presented well too. A massive thanks to the staff!

The hotel is really really good. Neat and clean.