Excellent hotel with staff that actually care. Great location too.

Staff very friendly and helpful. Even had umbrellas if raining. Room was very clean and amazing rain shower. Very quite as well.

Staff was very efficient, helpful and friendly. Room upgrade was granted.

Nice hotel near the Gironde River in Bordeaux. A very liberal noon checkout time, but be advised that your room key will not work at 12:01!

Room 114 was amazing. The staff was terrific. Super convenient to the tram. Only complaint - you have to boil your eggs at breakfast.

The rooms were great. Well furnished and the bathrooms were pretty good. Staff at the lobby was hit or miss. There seemed to be some staff members under training and didnt even seem to speak french properly. At checkout we asked for a taxi but the lady at the reception never mentioned that the taxi also charged to get to us. Our alternative was a 15 eur uber to the train station while we ended up paying 40 eur for a taxi that came from a far and charged us for the trip to pick us up. Would have appreciated more transparency from the hotel staff members about this huge difference between uber and taxis

The rooms were great. Well furnished and the bathrooms were pretty good. Staff at the lobby was hit or miss. There seemed to be some staff members under training and didnt even seem to speak french properly. At checkout we asked for a taxi but the lady at the reception never mentioned that the taxi also charged to get to us. Our alternative was a 15 eur uber to the train station while we ended up paying 40 eur for a taxi that came from a far and charged us for the trip to pick us up. Would have appreciated more transparency from the hotel staff members about this huge difference between uber and taxis

Great friendly staff, very helpful and accommodating. Parking is a very long walk (but you may not need your car for awhile). Many Uber and cabs available. No parking anywhere in Bordeaux. 1.5 mile walk to hotel de ville (main center of action ) close walk to shopping and many other restaurants

Great friendly staff, very helpful and accommodating. Parking is a very long walk (but you may not need your car for awhile). Many Uber and cabs available. No parking anywhere in Bordeaux. 1.5 mile walk to hotel de ville (main center of action ) close walk to shopping and many other restaurants

An ideally-situated hotel close to the river Garonne, midway between la Cité du Vin and the town centre, both within walking distance. The staff were all welcoming, keen and friendly. The superior room was very spacious with a well-equipped bathroom. It was very clean, but some of the fittings and furnishings were slightly worn and in need of replacement. In spite of the double glazing, there was a lot of traffic noise. We only bothered with breakfast on the first morning. The choice of items, which had to be ordered the previous night, was limited and, at 12 €, somewhat expensive. We did not eat in the restaurant, but the bar had a good selection of drinks at reasonable prices.

An ideally-situated hotel close to the river Garonne, midway between la Cité du Vin and the town centre, both within walking distance. The staff were all welcoming, keen and friendly.The superior room was very spacious with a well-equipped bathroom. It was very clean, but some of the fittings and furnishings were slightly worn and in need of replacement. In spite of the double glazing, there was a lot of traffic noise.We only bothered with breakfast on the first morning. The choice of items, which had to be ordered the previous night, was limited and, at 12 €, somewhat expensive.We did not eat in the restaurant, but the bar had a good selection of drinks at reasonable prices.

Comfortable stay with lovely attentative staff. Close to the river and close to restaurants and bars

Great location, great breakfast, needs an update.

Great location, great breakfast, needs an update.

Perfect city break,being so close to trams, ferries etc.

The young staff were very polite, cheerful, friendly and helpful. Our room was reasonably spacious, with a comfortable bed, although the shape and layout were awkward. We asked for extra cups more than once as provision was for one person. We found the breakfasts had odd combinations and did not look like the pictures on the menu sheet that we had to fill out the night before.

The young staff were very polite, cheerful, friendly and helpful.Our room was reasonably spacious, with a comfortable bed, although the shape and layout were awkward. We asked for extra cups more than once as provision was for one person. We found the breakfasts had odd combinations and did not look like the pictures on the menu sheet that we had to fill out the night before.

Great hotel with easy access to everything! We would definitely stay here again.

Clean comfortable room. Excellent breakfast. Great location to river front restaurants and for river cruises that start or end in Bordeaux.

Clean comfortable room. Excellent breakfast. Great location to river front restaurants and for river cruises that start or end in Bordeaux.

Very helpful staff quiet and good position close to riverside easy access to trams

We stayed here on the front end of our trip for a couple of days and the room condition was definitely better than the one night stay at the end of our trip. The room was smaller and worn on the one night stay. Still a great staff and clean. A great value.

We stayed here on the front end of our trip for a couple of days and the room condition was definitely better than the one night stay at the end of our trip. The room was smaller and worn on the one night stay. Still a great staff and clean. A great value.

The staff couldn’t have been better. The location is at the river and a 20 minute walk to the old city or just grab the tram. Very close to our river cruise dock

Easy location with great access to tram for exploring Bordeaux. Room is very well done. Would recommend to friends and family.

Excellent reception from young staff training at local hotel business management program. Front desk and bartender were exceptionally welcoming.

Excellent reception from young staff training at local hotel business management program. Front desk and bartender were exceptionally welcoming.

Close to river cruise dock. Very nice staff.’easy access to city center.

Hotel Vatel offers a simple but spacious decor and set up in the rooms. The bed is extremely comfortable and the bathroom is also large with a good size shower recess that has a rain shower and hand held shower head with three different shower settings - bliss !! There is a fridge and Nespresso pod coffee machine plus unlimited bottled water provided. The only thing I found wanting was the lack of more snack type food being available at night from early hours, especially with the restaurant being closed on two nights. Often when you have been out on day tours all day, probably having eaten a largish lunch, all you need is something small instead of having to wait for the restaurants nearby to open and/or get changed.

Hotel Vatel offers a simple but spacious decor and set up in the rooms. The bed is extremely comfortable and the bathroom is also large with a good size shower recess that has a rain shower and hand held shower head with three different shower settings - bliss !! There is a fridge and Nespresso pod coffee machine plus unlimited bottled water provided.The only thing I found wanting was the lack of more snack type food being available at night from early hours, especially with the restaurant being closed on two nights. Often when you have been out on day tours all day, probably having eaten a largish lunch, all you need is something small instead of having to wait for the restaurants nearby to open and/or get changed.

This hotel is based on the edge of the Chartrons district of Bordeaux - a really buzzing, bohemian area full of narrow streets, antique shops, cafes, bars and some good restaurants. The hotel is virtually on the quayside and right next to a tram stop into the city centre. The hotel is run by students from the hospitality school which is on site and they have excellent English and try hard to please. The hotel is modern, comfortable and well equipped/

This hotel is based on the edge of the Chartrons district of Bordeaux - a really buzzing, bohemian area full of narrow streets, antique shops, cafes, bars and some good restaurants. The hotel is virtually on the quayside and right next to a tram stop into the city centre.The hotel is run by students from the hospitality school which is on site and they have excellent English and try hard to please. The hotel is modern, comfortable and well equipped/