Arrived at the unit and was immediately greeted by 4 homeless adults that were living on the porch "to enjoy the AC leaking out from under the door" they have set home a home with mattresses on the sidewalk out front, and were actively using drugs in front of my family. Hosteeva told me just use the back door. LOL. Currently fighting the charge with Amex, zince Hosteeva wont refund my money.

AVOID!!!!! The actual rental is fine, however they only offer street parking. What they don’t tell you is the area is known for break ins!! My car was broken into and my things were stolen. I notified the police and he asked where I was staying, I showed him the walk up. His first question was why didn’t the owner just give you access to the gated parking in the back, especially with this area having so many break ins? SMH if you know the area isn’t safe why wouldn’t you allow renters to park in the parking structure for your building?!? And when I notified them about the car their response was “ I really hope the police will be able to help you out with that”, empathy training must be next week! Like I said AVOID!!!

Once we arrived to the property the instructions we were given did not work. We called the host twice and was told to go into the apartment complex which we were given a key fob for the parking gate. When asking The apartment complex security about how to get in, she said I have no idea. She said I hope y’all didn’t get scammed that happens a lot around here. Once in the property after many attempts. We realize the pictures didn’t match the actual place. We took the trip to be together as a family and it was two separate living rooms and areas. Many of the outlets did not work so could either charge you phone or have a lamp on you must pick one. The dryer did not work and of course no warning of that we washed clothes and then figured out real quick when we went home with wet clothes. AND all this is not the worst part!! The worse part is although you are even a key fob to the gate parking where you might actually feel some wheat safe parking in, YOU CAN NOT PARK THERE! Our cars were towed!!! To some VERY dangerous location in New Orleans. We of course had no car we were forced to Uber there where we are dropped of in the middle of no where it’s raining and cold and very dangerous area. The clerk of Green arced towing made us stand outside in those conditions and purposely made the process as lengthy as possible. Where we were charged $287 per car ( we had 2) and the cars where no even in the tow yard for 2 hrs before we noticed and immediately went to get them. We call host

Great place to stay with family, had a great in NOLA

Everything was great!

Great location. Not to far from the main attractions.

When you first walk into the property it seems like a very nice place. Once you start to try the lights the lights were not working, the stove is not working, Among another amount of amenities.The heating does not work and half of the stay and was not fixed during our whole entire trip after notifying the company. The maintenance came to fix the amenities while guests were not present. after requesting to come while guests were present. The sheets, pillowcases, and towels were dirty. They consisted of foot prints, black stains, brown stains, and yellow stains. I was extremely disappointed that this was the condition it was left and knowing that they had a group staying here. Not all pull out couches had beds in them and the mattresses that were in the pull out couches were disgusting. Guest had to sleep on top of couch padding in order to utilize the pull out bed. Me and all of my guests became sick after the trip due to lack of heating system working. After alerting this location of all the issues faced we were given a slap in the face refund that barely covered the extra money that came out of our pocket to replace things that were not clean or given to us by the stay. Their communication was poor but then they sent the young women to clean two hours early before I check out time. I am a palled that the woman that came to clean was on time for her duties but the other things that need to be taken care of during our stay we’re not timely & more things. Never again.

When you first walk into the property it seems like a very nice place. Once you start to try the lights the lights were not working, the stove is not working, Among another amount of amenities.The heating does not work and half of the stay and was not fixed during our whole entire trip after notifying the company. The maintenance came to fix the amenities while guests were not present. after requesting to come while guests were present.The sheets, pillowcases, and towels were dirty. They consisted of foot prints, black stains, brown stains, and yellow stains. I was extremely disappointed that this was the condition it was left and knowing that they had a group staying here.Not all pull out couches had beds in them and the mattresses that were in the pull out couches were disgusting. Guest had to sleep on top of couch padding in order to utilize the pull out bed. Me and all of my guests became sick after the trip due to lack of heating system working. After alerting this location of all the issues faced we were given a slap in the face refund that barely covered the extra money that came out of our pocket to replace things that were not clean or given to us by the stay.Their communication was poor but then they sent the young women to clean two hours early before I check out time. I am a palled that the woman that came to clean was on time for her duties but the other things that need to be taken care of during our stay we’re not timely & more things.Never again.