You have to ask for towels. Difficult to shower with extremely hot water and almost no cold water to warm it. Night Reception person with no customer service at all.

I really like the space and attentiveness of staff when asking them questions Denise was very helpful and friendly also knowledge about the area. THANK YOU !

Nice staff, good rooms

The hotel is easy to find being a tall building visible from the main road. The beds were fine and the air conditioning worked quite well. The electric heating system for the showers works but takes some getting used to in terms of sound and temperature extremes. Breakfast was not a buffet but a small made to order plate of eggs and fruit with some meats and cheeses. They also had teas and coffee each morning.There was no safe in the room, but they said they had one at the front desk if I wanted to use it. Overall, checking in and out was easy, the room was relatively quiet besides the water heaters and thinner walls. I would say it is a good safe feeling budget offering.

The hotel is easy to find being a tall building visible from the main road. The beds were fine and the air conditioning worked quite well. The electric heating system for the showers works but takes some getting used to in terms of sound and temperature extremes. Breakfast was not a buffet but a small made to order plate of eggs and fruit with some meats and cheeses. They also had teas and coffee each morning.There was no safe in the room, but they said they had one at the front desk if I wanted to use it. Overall, checking in and out was easy, the room was relatively quiet besides the water heaters and thinner walls. I would say it is a good safe feeling budget offering.

Helpful staff, clean property, delicious breakfast, and helpful booking tours.

Nice staff, good rooms, the beds are awesome. Good location. Totally worth every dollar

I like the cleanliness and the location, I didn't like the fact that the staff never smile

The property is in front of the public market, you can eat local food for low cost

I enjoyed that it was in the heart of the city,and only a few minutes from the port. The staff was both friendly and helpful. Directly across from the hotel was an open air market where you can buy fresh local produce and meals. Excellent customer service

The hotel was located very well, just a few blocks from the main street. Many shops and restaurants nearby. The room was clean and bed comfortable. Loved the fast wi-fi.

If you dont mind sharing your room with bugs, being awakened every morning by a rooster, and going without amenities such as soap and hot water, and trying to sleep with a light glaring through your window facing out to the interior hall (no blackout curtains either) this place is for you! We are not high-maintenance travelers (we go camping, not glamping) but we expected the basics. I was nearly in tears when we checked in after seeing the hotel and room because we were booked for 9 days and the hotel does not give refunds for cancellation. On the plus side, it was about a 15-minute walk to the main drag, most of the staff members were cordial, and we werent in the room very much.

If you don't mind sharing your room with bugs, being awakened every morning by a rooster, and going without amenities such as soap and hot water, and trying to sleep with a light glaring through your window facing out to the interior hall (no blackout curtains either) this place is for you! We are not high-maintenance travelers (we go camping, not glamping) but we expected the basics. I was nearly in tears when we checked in after seeing the hotel and room because we were booked for 9 days and the hotel does not give refunds for cancellation. On the plus side, it was about a 15-minute walk to the main drag, most of the staff members were cordial, and we weren't in the room very much.

The property didn't feel safe.. like something you would see in a horror movie. The condition of the rooms and the building were awful. The surrounding neighborhood is a distance from the heart of town. Not comfortable at all. Really bad service. We checked out after the first night.

The property didnt feel safe.. like something you would see in a horror movie. The condition of the rooms and the building were awful. The surrounding neighborhood is a distance from the heart of town. Not comfortable at all. Really bad service. We checked out after the first night.

We had two rooms and needed to check in early. They helped us check into one room early, which was very convenient. The staff was very friendly and helpful but didnt speak too much English. Location is just a 10 minute walk from the main port and right across from a fruit and veggie market! Rooms were decent and for three of us and a baby, the other double bed was in a separate room.

We had two rooms and needed to check in early. They helped us check into one room early, which was very convenient. The staff was very friendly and helpful but didn't speak too much English. Location is just a 10 minute walk from the main port and right across from a fruit and veggie market! Rooms were decent and for three of us and a baby, the other double bed was in a separate room.

We had two rooms and needed to check in early. They helped us check into one room early, which was very convenient. The staff was very friendly and helpful but didnt speak too much English. Location is just a 10 minute walk from the main port and right across from a fruit and veggie market! Rooms were decent and for three of us and a baby, the other double bed was in a separate room.

I stayed four nights here. Overall it was an adequate experience. I feel the pictures were a little over-representative of the real deal. The single room is small and the window was to the electrical corridor so no fresh air. Im sure there were better rooms in the hotel. Theres no in-room safe but there didnt seem to be a security problem. Its nice to have purified water available to refill your water bottle. The hot water was always available. The breakfast was adequate but the same thing every day with no alternate option. The coffee is horrible. In hindsight I wish I wouldnt have paid for the breakfast option ahead of time. The restaurant area was soooo hot it was almost unbearable. A fan would have helped. One day I had to go out twice just to get air. Laundry service was very efficient and very reasonable at $2.50 per kilo. In hindsight I wish I would have booked a place with a pool area or at least a balcony or a place to just hang out. The other thing to note is that it has to be about 10 blocks to the town and that walk got old pretty quick.

I stayed four nights here. Overall it was an adequate experience. I feel the pictures were a little over-representative of the real deal. The single room is small and the "window" was to the electrical corridor so no fresh air. I'm sure there were better rooms in the hotel. There's no in-room safe but there didn't seem to be a security problem. It's nice to have purified water available to refill your water bottle. The hot water was always available. The breakfast was adequate but the same thing every day with no alternate option. The coffee is horrible. In hindsight I wish I wouldn't have paid for the breakfast option ahead of time. The "restaurant" area was soooo hot it was almost unbearable. A fan would have helped. One day I had to go out twice just to get air. Laundry service was very efficient and very reasonable at $2.50 per kilo. In hindsight I wish I would have booked a place with a pool area or at least a balcony or a place to just hang out. The other thing to note is that it has to be about 10 blocks to the "town" and that walk got old pretty quick.

Nice hotel, nice location. Poor wifi. Everything else was good. Enjoyed it.

Got to the hotel early and the staff let us in early. The reception staff are all multilingual which makes communicating easy. Bedroom was comfortable with two double beds. Room was clean. Bathroom smelt though and we couldn't get the smell to go away. That was something we weren't happy with. Breakfast was tasty. Overall it was a comfortable stay.

Got to the hotel early and the staff let us in early. The reception staff are all multilingual which makes communicating easy. Bedroom was comfortable with two double beds. Room was clean. Bathroom smelt though and we couldnt get the smell to go away. That was something we werent happy with. Breakfast was tasty. Overall it was a comfortable stay.

A very cost effective place to stay in Puerto Ayora with helpful staff.

Locked out of hotel during the evening and locked in early morning when leaving. Forced to purchase additional room even though the two rooms had beds for at least 4 people. Wifi was non existent so don't plan to connect. TV was Spanish only. Staff was very rude? Would never recommend this place and would never stay there again

Locked out of hotel during the evening and locked in early morning when leaving. Forced to purchase additional room even though the two rooms had beds for at least 4 people. Wifi was non existent so dont plan to connect. TV was Spanish only. Staff was very rude? Would never recommend this place and would never stay there again

Staff were great, very helpful. The distance to and from the Port and main shopping areas was not far. The hotel faced a small market from where fruits and vegetables were sold during the days. At night, the market space was transformed into an area where you could sample freshly made local fare.

This hotel was affordable, comfortable, and spacious with a nice breakfast and wifi included. It was in walking distance of lots of restaurants, shops, and the malecon. I would stay here again if I were to stay in Puerto Ayora.

Far from the port. Room did not have any windows, but the breakfast was decent.