Great location. Wonderful staff. We had a fantastic balcony overlooking the square below. If you come by car, be sure to reserve parking ahead of time as there is little available in the area

It was wonderful

It was wonderful

We booked a Superior Double Room. 1) Per Expedia, the superior room was supposed to come with a “deep soaking bathtub.” There was no bathtub of any kind. What we got instead was a shower so small that the curtain constantly wrapped itself around you. Easily the most uncomfortable showers I have ever taken. (Per Expedia, the room was also supposed to have come with a bidet and a refrigerator. We received neither, but the absence of the promised bathtub was my primary concern). 2) Per the hotel website, the property was supposed to have dry cleaning and laundry service. What we got instead was directions to a laundromat. When I brought up the bathtub/shower issue with the desk clerk (I was convinced they had given us the wrong room, but she reassured us that our room was indeed a “superior”), she informed us that amenities on Expedia weren’t guaranteed, that we should have requested the specific amenities we wanted. Apparently a “bathtub” means you get to ASK for a bathtub. She seemed to be placing the blame on Expedia itself, so I decided to bring up the hotel website’s claim to have dry cleaning and laundry service. She can’t well blame Expedia for what the hotel itself claims on its own page. But she informed us that “laundry service” meant that they cleaned the bed linen. This gaslighting was so brazen that were it not for the price ($1300 total for 4 nights), I might have been amused. The most overpriced hotel I have ever stayed in.

Sadly, we experienced a huge theft of our belongings when our luggage was in the keeping of the hotel in their luggage hold. Our luggage was ransacked and items of high value were stolen. The police report mentions the responsibility for this theft lies with the hotel. However, we have not received any assistance from the hotel so far and it has been almost a month. We had hoped they would help with this costly and very difficult replacement. But not so far.

Charming

Clean and comfortable budget hotel in a great location. Staff were extremely friendly and helpful. I would gladly stay there again.

Absolutely adorable and quaint hotel in a great location near a ton of restaurants and a beautiful park across the street. Shower could be cleaner but everything else was excellent. Great customer service. Nice assortment of free food and drinks in lobby.

Very well located hotel. Clean, comfortable, friendly staff.

This was the perfect location to walk to all the sights and be close to everything

This hotel was lovely and comfortable, service was great and location was superb. Great restaurants right nearby! Highly recommend!

Not hotels fault, we booked as you said had parking, we had to wait in a queue to park in nearby car park for two hours not happy at all. Only in Seville for one day.

The location is really convenient for walking to most of the sights and experiences that Seville has to offer. Although the hotel has no formal dining facilities the surrounding streets offer a multitude of options to choose from. The hotel does have complimentary coffee, nibbles and soft drinks all day.

Wonderful hotel and service

Excellent location

Large and comfortable bed. Very clean. Great location close to the cathedral and Alcazar. Free tea, coffee, water and juice all day on the ground floor and also cereals and fruit. Lovely roof terrace. Super value for money.

We like it very much .. Shower in the room could be cleaner.

it was a great time

We enjoyed our 3 night stay, even though the Terrace room we booked had problems, so we were given a balcony room. It’s a great location, and we liked the coffee, fruit & water in the salon area.

We had a fantastic stay in Sevilla and were so impressed by this hotel. From the moment we checked in, the staff were very courteous and professional, and were always available to answer questions. The room was amazing: it was very clean and also spacious, with high ceilings and balconies that overlooked the Jardines de Murillo. (Also, the shutters and curtains completely blocked out the light, so we were able to catch up on much-needed sleep.) In the lobby there was a coffee machine, as well as water, juice, cereal, fruit, and other snacks which were available at any hour. I have stayed at many properties in Sevilla over the years, and this hotel is definitely my new favorite. I am a budget-conscious traveler, and it's been awhile since I've experienced such elegance and comfort. The location is perfect: right on the edge of Santa Cruz and within walking distance of the cathedral and other monuments, and also close to bus stops (including airport bus EA) and the Metro. Staying here during Semana Santa, in particular, was really a treat: one cofradía passed directly under our balcony, the hotel had a lovely scent of incense, and there were even mini torrijas available down in the lobby for a late night treat! Our stay was very positive and I would highly recommend this hotel!

Hotel staff are friendly & helpful.

Close to the sites and lots of eating options

Lovely hotel with super helpful, friendly and effective staff. Quiet even though located right in historic Sevilla district. Highly recommend. Wifi is good. Walkable to most historic monuments (cathedra, Alcazar, Gold Tower, etc).

Close to main attractions Courteous staff

Central quiet location overlooking beautiful park. Excellent very informative staff. Excellent complimentary refreshments in reception.

Lovely hotel in great location. Minutes walk to old town and also 5 - 10 mins to plaza espana. Very clean in room and all hotel. Free coffee all day in reception plus a free continental breakfast. Underground car park is right in front of hotel and has a lift to street level which makes moving luggage very easy.

Great views, great location, and free snacks and water

Hotel was god , but we had a room on 1st floor and the noise from them street was terrible, it did not stop until 1.30am and started again at 5am .

Great location and budget for our Sevilla stay. Lovely rooftop terrace. Delicious snacks and coffee, available 24/7. Thank you very much!

Location was fantastic - walking distanceto everything. The drinks and snacks in the lobby really made a difference saving us a lot money and time. Staff were helpful and nice. Good budget hotel to be used as a jumping off point. Would recommend.

Staffs working in the reception are very nice and helpful, special thanks to Amanda, Eva and a gentleman, check in is quick, Amanda was helping me to print out a ticket, Eva was helping me to find out bus schedule to the airport.

Location was great to all sights, the rooms are a bit small, the night we stayed there was a noise that sounded like water leaking behind the bathroom walls, not noisy enough to keep us awake. The a/c didn't work, let the front desk know. Staff all were excellent. behind the bathroom wa