Everything was much better a year ago including Breakfast, dinner and service anyway still in a good level

Nice hotel. Swimming pool outside didn't have the water slides and the water jets operating. Perhaps out of sezon even though it was at the end of May. The swimming pool inside and the spa were nice.

The balcony has never been cleaned. All the pools are closed (in the middle of May), which I didn’t expect. The SPA is terrible (the sauna is not hot enough, and the water jets in the pools are not strong). The food choice at the restaurant is very limited. Additionally, they took a €100 deposit and never refunded it, and my emails are being ignored, I’ll wait for a bit longer but I’m planning to open charge back case with my bank. I will never come back!

It could have been great except for the fact that: most of the facilities where closed, things like trying to find salt or pepper etc at breakfast was a mystery and nobody seemed to know where to look. When they cleaned the room they took the towels and did not replace them or the water and the reception was not very responsive, I think I got service on the 5th try. And just to sum up the general sense of confusion the elevator controls seemed to be from another dimension and totally illogical.

Good ratio price / quality

REGULAR

Lovely hotel, perfect location, clean, lovely staff especially those in the restaurant and poolside bar. Their service impeccable. Pools are great. Didn’t really see the point of the Spa, maybe it’s a novelty in Europe but really just a couple of jacuzzi’s, indoor pool and sauna. Only used once. Rooms lovely and spacious. Could do with more things to do of an evening is my advice. There is The Lotus Bar but nothing going on really there. In the restaurant the only down side is the griddle where the meat/ fish is cooked. SO slow, always had to que, they should fill the griddle but they don’t they ask each person one at a time what they would like as they get to the front of the que and then cook it, however the food is delicious. Aside from that I would highly recommend and would definitely stay again. More a four star, not a five star.

The property is well maintained but the food is not up to par. Front desk is not very helpful.

One of BEST hotel I stayed on last many years.. Everything super excellent..

I booked a short break here with my daughter & we weren’t disappointed. From arrival until departure, the staff were helpful & friendly. The hotel is luxurious & all areas very clean . We had an amazing large , family sea view room , which was immaculate. So spacious , with everything you would need provided , eg robes , toiletries , fridge , hairdryer, water , kettle etc The pool areas were very quiet , but that was fine & pool too cold for us to use in May . The indoor spa was lovely & well worth a visit . The restaurant serving breakfast & dinner , was also well stocked with a variety of different foods , again staff very helpful, plates cleared quickly & all areas clean . La Pineda has a beautiful beach & the area was pretty low key . There’s a selection of shops , bars , restaurants within easy walking distance Honestly our short break couldn’t have gone better …very grateful for the sunshine! Thank you for a wonderful stay

Great

Lovely hotel. All staff pleasant and helpful. All areas clean and tidy. Well positioned hotel.

Location - far away from Tarragona. might be a curse or blessing.Beach! amazing, clean, huge!Garden and swimming spa: fabulous!Massages: rushed and disappointing; avoid!Rooms: Lack of character, but bed is very comfy

Location - far away from Tarragona. might be a curse or blessing. Beach! amazing, clean, huge! Garden and swimming spa: fabulous! Massages: rushed and disappointing; avoid! Rooms: Lack of character, but bed is very comfy

Whole experience was excellent. Holiday of a life time. Thank you.

The swimming pool area was good for kids. Parts of the room looked tired, particularly the carpets. The staff in the restaurant could be a bit frosty at times. Overall a good hotel but perhaps falling just short of the five star rating.

Had a great time. Very nice hotel. We will come back the food in breakfast and dinner was lovely and fresh however I Would not recommend bar food!!!ordered a club sandwich one day and coke €15.50 the sandwich was barley edible lettuce was brown and tomato on bread made it wet. It was like it was sitting somewhere for days best to walk down street if hungry before dinner.

The room, spa and breakfast were very nice. The buffet on the Saturday night was not worth 30€ the sushi was terrible and you have to wait too long for everything to be cooked. We enjoyed everything apart from the buffet dinner.

Nice hotel , spa excellent , pity main pool not open ! Helpful staff and overall very good

Nice hotel , spa excellent , pity main pool not open ! Helpful staff and overall very good

We loved the food, the spa was fun. The carpets in the room were nasty. Massive stains kinda everywhere. Overall cleanliness not so much.

Staff, food ,room size and spa are I came with a 2yo boy and they added a baby bath, which was a good surprise! Room carpet was dirty, the baby craddle old and stained.

It was good. but during the winter season. It is not easy to find restaurent near by.

This resort hotel has a great spa, two pools, huge two story villas, and very friendly and helpful staff. It was truly a 5 star stay at the beach resort.

Very tired looking with many minor repaitres neded. People walking through the spa from the pool with thier shoes on creating a very diry floor.Foob was gokd to bad on some days.For us it was 5 star cost but did not deliver a 5 star experiance.

Very tired looking with many minor repaitres neded. People walking through the spa from the pool with thier shoes on creating a very diry floor. Foob was gokd to bad on some days. For us it was 5 star cost but did not deliver a 5 star experiance.

Nice hotel; family room was very spacious. Hotel 5 minutes from the beach.

Lovely hotel, would recommend Only let down was having to pay for parking after shelling out €400 for a night

Lovely hotel, would recommend Only let down was having to pay for parking after shelling out €400 for a night

The hotel is right by the beach and within walking distance of eateries, shops and supermarkets. The hotel itself is excellent with great facilities pool, spa, gym. We stayed half board with breakfast and dinner, the food is great with a lot of choice and the restaurant staff are lovely and very attentive especially Monica and Maria. Would definitely return!

No complaints what so ever, extremely helpful and friendly staff, great rooms with a fancy bathroom, spa was amazing. Good location with everything you need a few mins walk away. Clean beach and close to attractions. Anna at reception, Abadoulay and Robert at the bar and all other staff made our stay very memorable. Highly recommend this hotel, you will not be disappointed. Went to celebrate my birthday and the staff had ensured i would not be disappointed. Great place to celebrate, nothing at all to complain about. Get packing and go to this hotel!

Located across the road from the beach, excellent choice of food at breakfast, spa pass definitely essential to relax after busy day or just to pamper yourself, located in La Pineda, close to Salou within walking distance, Tarragona and Portadventura by bus. Cafes, restaurants and bars located nearby to suit all tastes and budgets. We received a nice room with views to the sea and a very large balcony, our room was spacious and modern, a few signs of wear and tear but you would have to be very picky to raise issue. friendly staff and a great short break.