Our usual hotel in Subic was booked so we stayed in Charme Suites for the second time. Same experience though: nothing feels clean in this hotel. There are stains and scuffs everywhere, on the wallpaper, the floor, the mirror was dirty, the lampshade the towels thin and yellow. It's all run down. They tried to charge us for third set of pillows and a third set of towels, when we had clearly booked the room for three people, the third being our 6-year old son. I protested and they "waived" the charges. In sum, I think it was our last time to stay there.

Large comfortable rooms and bathrooms, but everything has stains, and consequently it does not feel clean at all: the carpet, the wallpaper, the lamp shades, the chaise lounge, the curtains, all are stained. This place needs a serious and thorough make-over. Staff is courteous and pleasant. Pool is great but quite busy. Breakfast was a big disappointment: very little assortment and the food has zero taste. Fortunately there is a Starbucks practically next door. Overall, not worth the room rate. Hotel needs to up its game considerably to justify this room rate.

Horrible experience. We literally had to clean the whole room and spray disinfectant to ensure our safety. The doors and walls were filthy and moulds around the sink. It was also one of the most expensive place to stay in subic so we were expecting an above average room but we ended up having a sub par acceptable accommodation. The only good thing is the friendly staff.

The best!

Rooftop pool is nice though lights dont work in the pool or on the rooftop so 6 pm means its dark. Also no bar or restaurant which is a complete waste of a beautiful opportunity.

Very accessible. Near the duty free.

it's unique hotel particularity made for Triathlete in mind, of course , it is great hotel to stay for anyone. Bathtub is super clean deep tub. It's great after the race just relax your body. Hotel provide you a shuttle bus to race start which is one of big problem if you don't have a car in Subic. I highly recommend to for this hotel for Triathletes and all other sports events people

its unique hotel particularity made for Triathlete in mind, of course , it is great hotel to stay for anyone. Bathtub is super clean deep tub. Its great after the race just relax your body. Hotel provide you a shuttle bus to race start which is one of big problem if you dont have a car in Subic. I highly recommend to for this hotel for Triathletes and all other sports events people

very accommodating staff. accessible to all.buffet breakfast was great. ideal for family

Toddler-friendly hotel. The room was really big with a lot of space for a toddler to run around. We also appreciated the toddler play area set up at the 3rd floor. The pool was also very nice with clean water and just the right temperature. I hope the hotel can maintain its current state in the long term. Will definitely book this hotel again when we visit Subic. Highly recommended!

It was great, very kid friendly. Convenient to almost several destinations.

Amazing, relaxing stay with plenty of activities for the kids

The room was great and clean. It has a big TV. The hotel has only 4 floors only which makes the place quite quiet. On the rooftop is the pool where you can watch film viewings. On the groundfloor of the same building as the hotel are establishments. One in particular is the Teppan101 restaurant. A Japanese restaurant where a chef cooks front of you and do exhibitions with their cooking utensils. You also get a 10% discount because if one is a hotel guest. There's also a free jacuzzi service from the SPA establishment

Is a pretty good hotel for the price. We did have to request assistance to connect to the wifi several times. Never was able to get a usable username-password combination.

Nice hotel and staffs are friendly.

The place is great and I would recommend it. The outside needs some TLC as it’s located in a shopping mall.

Didn't expect the room to be so nice (clean, modern and very chic). Very charming indeed. Appreciated also the small playarea on our floor for our toddlers. Good location too. Breakfast buffet could use some more choices though. But overall we had a very pleasant stay. Definitely coming back.

Didnt expect the room to be so nice (clean, modern and very chic). Very charming indeed. Appreciated also the small playarea on our floor for our toddlers. Good location too. Breakfast buffet could use some more choices though. But overall we had a very pleasant stay. Definitely coming back.

Le Charme is a new bike friendly hotel in Subic catering to cyclists with a rooftop pool, large rooms, and accommodating friendly staff. I enjoyed our stay here and would stay again.

Le Charme is a new bike friendly hotel in Subic catering to cyclists with a rooftop pool, large rooms, and accommodating friendly staff. I enjoyed our stay here and would stay again.

Disappointing and disgusting. They post perfect and impressive photography. I say those are all deceiving. Senseless breakfast buffet. There was pubic hair scattered n the bathroom floor as if someone just finished shaving. When we arrived I had to ask them to clean up.It took 5 hours for the airconditioner to cool down from 29 to 25 degrees. There was a wierd odor coming from the aircon.

Stayed for two nights at this property during a recent convention. Rooms were spacious. Sleep comfort is great. Staff were courteous and hospitable. Breakfast spread was ok, though varied, it would have been better if they focused on 'breakfast menu', rather than food choices that could be considered lunch or dinner fare. Wifi was ok. All in all, i would recommend this property

Stayed for two nights at this property during a recent convention. Rooms were spacious. Sleep comfort is great. Staff were courteous and hospitable. Breakfast spread was ok, though varied, it would have been better if they focused on breakfast menu, rather than food choices that could be considered lunch or dinner fare. Wifi was ok.All in all, i would recommend this property

Front desk staffs were very inefficient and not helpful. The entire hotel has 1 cart to carry luggages and it was offered to a customer with 2 small bags while we are a big family with a sleeping toddler on hand. I guess they preferred for us to make several trips to go up to the room & down to the lobby. Mind you, we booked 2 rooms. We have to give credit to the man in tracksuit, who was out of nowhere jumped out & offered to help with the luggages. Staffs also assumed we speak the native language?! Phone and internet system were also not in service. Once we made the staffs awarded, they had to reboot the whole system and everything started to work magically. The next room also had loud music past midnight. The sound proofing definitely needs improvement. The breakfast did not have yogurt nor any kinds of juice!?? We came all the way from the States to this tropical country and they did not even have the basic stuffs. The whole experience was just disappointed.

Big room with comfy and huge bed. An irritating sound coming from the exhaust ceiling of the bath room.

I arrived super early in the morning before sunrise, and while it took a little bit to get things settled, I was pleased with the staff and the accommodations. I was able to immediately sleep and rest from a long flight from San Francisco. I really like the rooftop pool and lounge area, which made the stay feel more luxurious. Breakfast was great as well.

I arrived super early in the morning before sunrise, and while it took a little bit to get things settled, I was pleased with the staff and the accommodations. I was able to immediately sleep and rest from a long flight from San Francisco. I really like the rooftop pool and lounge area, which made the stay feel more luxurious. Breakfast was great as well.

We had a great stay , the front desk staff was very friendly and helpful , there was no questions they could not handle ,even a guest like myself looking for the ice machine haha. For the lady's we were close to dutyfree shopping but not so close to everything else. That's it only a short cab ride away is not bad but with the hotel van outside it sould be available for the short rides , I have been all over the Philippines and this is one of the nicest places we have stayed so over all I would highly recommend Le Charme suites to all. Ken

Our hotel room was clean, comfortable and spacious. The best thing about our hotel stay was the nice hotel staff who were all very friendly and accommodating. Each staff went out of their way to always greet the guests and accommodate their requests as best they can. The breakfast buffet provided sufficient variety and the rooftop pool offered a peaceful respite as well as amazing views of the city. Our stay at Le Charme was very pleasant and comfortable, thanks to the wonderful staff, and we will definitely stay here again the next time we are in Subic.