The staff were amazing and helped us with all we needed. Perfect location away from noice in center of town but walkable. Would stay again!

The property is gorgeous and very unique

Good

Avoid this place. Power outages daily, and their generator only powers water. Neighboring hotels have full generators; choose one of them. There were about 15 things that went wrong during our (Honeymoon) stay, but I'll just stick to the worst: I made a cup of coffee in the room with the Nespresso machine they provided. I took a sip, and it tasted like alcohol. I had not had a drop of alcohol in over four years. My wife and I are both sober. We told them this when they offered us a welcome drink at check-in. I smelled the tank of the Nespresso, and it smelled like alcohol. I brought it to the front desk, and an employee working named Irving agreed that it smelled like alcohol. My wife went back up a bit later, and he said that he and the rest of the staff figured out it smelled and tasted like gin. ** Management refused to speak to us during our entire stay there, instead relaying info through the front desk staff. We told them we drank a lot of coffee and even requested extra Nespresso pods. I am trying not to think that the gin in the tank was intentional because we complained about some issues after we saw our room, but based on how we were treated the rest of our stay, I can't rule it out. Additionally, the beach club included in the room's cost was covered in seaweed and unswimmable. The staff at the club told us the entire island was inundated. We luckily found out day 2 that Punta Coco had clean beaches, so we spent $100 a day on cabs and chairs elsewhere. Avoid.

Our recent stay at Punta Caliza in Holbox, Mexico was an absolute dream come true. This enchanting hotel left me spellbound with its extraordinary design, breathtaking location, impeccable service, delectable food, and inviting pool. The staff's attentive and personalized approach added an extra touch of magic to the entire experience. Punta Caliza is a true gem that we can't recommend enough and will return again and again!

5/5 absolutely adored this beautiful hotel - the staff was so accommodating and everything from the rooms, breakfast, to the location was perfect. we agreed that this was the best place on the island

I’m just getting around to jot down my opinion of this place. Property is ok. Staff was ok. Food was good. We had an issue with the shower. The water wasn’t draining and it smelled awful. Long story short, my husband pulled out the biggest, grossest, smelliest hair ball I have ever seen. When we brought this up to the front desk he told us to send an email to the owner-which we did and never received a reply. Our room also had massive spider webs. The bed was comfortable. There are two robes in each room and one was used and hanging up outside the door to the pool. I can’t remember the young smiley staff who was practicing his English but his vibe was everything. We loved him.

we adored our stay at the punta caliza — the food was great, staff was so friendly, and of course the overall ambience was so chic and stylish! the included breakfast in the morning was such a special treat, and we loved the beach club area as well. recommend it wholeheartedly!