Like: the options of food and the colorful lobby Dislike: no parking available most of the time in the lot that they share with other hotel. The music from the lobby can be heard on the room (the hotel said about the music during the check in; not before). No hot water. Towels and sheets with stains. No ice machine. Poor illumination in rooms. The bath’s window does not have a curtain and was located to the front of the Plaza.

Opportunity cleaning We pay 60.00 for parking on others area because the parking hotel was full.

Location was excellent... that was the only good thing about the property.

It was a pretty themed hotel. The recepcionist was good. The room was comfortable, but needs to enforce on the cleaning, specially on the bathroom. The shower had what it looks like old scum on the corners and the walls were dirty.

The air conditioning was not working, there was no hit water and the sink was clogged.

A

No hot water

The bathroom wasnt working properly. Shower Need to be more cleaned

The Fox Hotel is an absolute delight. It is filled with amazing pop art, a gaming centre, billiard table, different food options and a bar - staff are great - it’s very vibrant well worth a stay !

In was pretty comfortable but the biggest drawback is that they had NO fridge nor microwave !!! That sucked !!!

I wasn't expecting a 5 star hotel at that price but I was at least expecting to be able to sleep, which is what you want from a hotel!!! We booked one of the double queen bedroom which had its window right above the plaza when you enter the hotel. They had live music until 3am!!! The music was so loud that the windows were shaking. I whent down to the front desk at 2:15am and they said it would stop then, but it went on for another 45 mins. They told me that the front desk had mentionned it upon checking but that wasn't the case. They had me sign a paper in Spanish and when i asked what i was signing for, she did not mention teh live music. There is also no cable TV, just 2 useless remotes. The A/C smells moldy and the parking they offer at another property was full. We parked on a street close by so that was not an issue. Few positive points: The staff at the bar was friendly and the area is beautiful with lots of dinning options.

I didn’t like the bathroom but I like that is a comfortable hotel

No water or ice machine, sheets and towels were stained when we arrived, hotel is loud and noise from the lobby can easily be heard in the rooms. Don't expect the noise to stop until at least 11pm.

2 good things: The concept makes it unique and it is super centric. Bad things: Bed was uncomfortable, the rooms need it to be repainted. You can hear from inside the room people yelling and even talking. The machines from the first floor are always on. The music is too high. They charge you $5 to play pool and also need to pay for the machines. This hotel is a good choice if it's the only one available.

No breakfast, hart to drop personal bags. Old windows, no noise proof. Restaurants inside are close on the weekends.

It's in the heart of the city, walkiing distance to many sites.

Not so clean. No cable or Wifi. Hot water only worked for one day. No House Keeping. No parking. Everything Closed on Mondays & Tuesdays. Staff was definitely not happy. AirBnB much better option....

No TV - No internet . Carpet dirty. Overall - room needs mainteinance .

Upon arrival the clerk was very unpleasant and it took a lot to get any information out of her. The inside had an arcade and a lot of areas to get food and drinks which was nice but it smelled of mildew. The room especially smelled like mold and felt very mucky, even the floors felt like it. There was just one towel for a room for two and the pillows had weird stains and an awful odor. As of going to sleep, the music was blasting until the late hours of the night- at one point it got even louder. It was such a cool concept, but it definitely needs revamp for what it portrays.

Great location, beautiful view and close to the airport

No windows in the rooms. They had no internet, no cable (They even had a remote control that didn't belong to the TV in the room, so if I wanted to connect my laptop or tablet to the TV I couldn't do it). It has a phone its not working. They have an arcade in the first floor (imagine an itsy butsy teeny weeny Dave & Busters) and they are on all night. Because all rooms are on the second floor you can hear them all night.

Beautiful people doing a great job.

Room was nice, but being a room with no windows, you expect to have a TV. As per the front desk clerk, none of the TV’s in the hotel was working.

Bad, bad, bad. The Fox doesn’t have parking for guests. You have to park at the Meliá, another hotel, and walk your way with all your luggage across town to the Fox. Not fun. When I got there at 1:00 am or so, there was no system. When I went to my room, it was occupied by other guests! I was not offered a room because there was no system! What kind of hotel is that? When I called the next day to ask to speak to the manager, they don’t tell you the name for security reasons; I would have to wait for the manager to call me. I mean, this is a supervisor of a hotel, not the FBI or CIA on an undercover mission. It is a disaster. They didn’t want to reimburse the percentage from Expedia, because it’s a third party. I told them to reimburse everything to me and then they could deal with Expedia themselves, because it’s not my fault that they offered the same room to two families. I’m still waiting for it to resolve. Sry bad hotel and management. Don’t stay there!

The parking in the area is so far for the hotel

bathrooms needs love to details, otherwise first look might thinks is unclean

Verry good

Excellent place to stay.

Easy check in and out. Nuce rooms.

Travelers Beware!!!! Do your research! Details are once you arrive..don't fall victim to the catfish photos of this location!!! Rooms were filthy, flies in the restroom no hot water or pressure, no towels, crumbs on the floor... front desk oblivious to their responsibilities. Traveled with my daughters 22 and 24 thinking this would be a vibe for them and wasn't... this is a sleepy town square till the weekend reels around starts Thursday evening night club base boom in the common grounds entry till 3am if your planning on getting any rest don't stay here!!!

The location is excellent and the service at the desk was friendly and helpful.

The staff was horrible, we were 4 in a room and we had to ask more than 3 times for another key for the room and magically when we got mad it appeared. The staff does not care about its guest. When we asked 2 times for the wifi they gave us a little pice of paper with the information and it never worked. The room had a very strong smell like a lot of cleaning products, the tv did not work and the amenities were non in the room, not even soap.