Shane (owner) was very accommodating and helpful, overall good guy. Everyone that works there was equally helpful and in a good mood. Awesome breakfast every morning. The lodge is a short 5 to 10 minute walk to town, and to the lifts. Would definitely stay at Alpine Lodge again.

The staff were very nice!

Staff was friendly and breakfast was great. Place was more of a hostel vibe with limited amenities. Washroom was small with drainage problems. Beds were comfy but rooms were cold. No hot tubs or pools on site but available in surrounding hotels. Walking distance to the main strip to eat but you need reservations for almost oll restaurants. Staff was friendly and accommodating. Overall place was dated but ok to stay in if you're planning to be outdoors for the day. fairly

Great property location and friendly staff. Older property that could do with a freshen up but was kept clean and tidy.

As an Aussie skier abroad, this was an easy entry into skiing in Hakuba. The host is accommodating, English speaking and knowledgeable about the area. Comfortable enough place but in need of some work. Hakuba is a long way from Tokyo so keep in mind the travel times and perhaps get a car at Nagano if you want to visit multiple slopes in the valley in a short time. Give yourself an extra 3 days in your stay.

This is not a hotel. It is closer to a hostel or backpackers. Owner and staff were kind and helpful. But the facilities were very much lacking. Fireplace/woodstove is not vented properly and the whole places is smoky. Bathroom was freezing as not heated and in need of repairs. No temperature control in your room so can be very hot. Overall properties needs a lot of repairs.

Had a really good experience here. The owner goes above and beyond to accomodate needs and was great for knowledge of the area. Highly recommend.

Kind and helpful staff. Good location in a fairly quiet area and at a reasonable price. Kids had a great time too. Only way the experience could have been better is if Expedia had not caused so many problems in the booking process.