The staff were incredibly hospitable and friendly, making our stay even better than we’d imagine. We ordered in food one night via Grab and the staff kindly brought it to our room with hotel cutlery and bowls for us to enjoy in our room. Most evenings, Zen kindly greeted us with welcome back drinks and snacks! Even got a present on our last evening! Breakfast was good! Different to your usual breakfast buffet, you get to choose two dishes from their menu. We loved their mango sticky rice, the fruit platter, and wonton noodle soup! The room was just as it looks in the pics! Although I wish the shower and bathtub pressure was stronger, and the towels were more plush.

Housekeeping hard to get room cleaned they prioritize check outs in stead of staying guest. I left from 6:30am to 4pm and the room still not cleaned. I had to call front desk just to get new towels

Hidden secret, staff is super nice and the breakfast is amazing! It’s also walking distance for everything.

Fantastic friendly & helpful staff. Lovely modern accomodation in the heart of the old town. Avocado on toast and sweet thai tea make for a great start to rhe day!

The atmosphere of the hotel is very relaxing. Hotel staff is extremely friendly. They were very welcoming and ready to assist you at any time. Breakfast menu is delicious and its very close to the night bazar. The only draw back is that the pool water was cold but if you can over pass that. The place its a great value for your money!

Great location. Truly the kindest staff I have ever encountered at any hotel. They went above and beyond to make our time in Chiang Mai spectacular. The breakfast is outstanding, and the rooms are very clean and comfortable. 10000/10 would stay here again.

I stayed two types of run this trip and I love both of them!! The first one with a huge bathtub like villa, I enjoyed my bath with Thai food there!! Super nice!! The second types of room is also a very good like a home. I do have a very good sleep quality in this hotel. All the staff there are so much like friends to clients and so understanding! Variety option for breakfast and tastes so gooood as well!! They also selling their card holder on the front desk, don’t miss it!! (At least I got one). I will definitely return to this hotel next time!!!!

Hotel Loy Chiangmai was a feast to the eye, a chic, thoughtful minimalist design with a touch of the local aesthetics. The guestroom was comfortable and clean, as were the bedding and furniture. A few hooks on the walls would have helped travelers air out their used clothes. Diverse and inclusive staff was helpful and cordial. The restaurant downstairs offered good breakfasts; guests order two items from the menu, and the kitchen cooked them to order for you. The food was delicious and well presented, a nice break from buffet-style breakfasts that other hotels offer.