Friendliness? Clean great food

We had a great time at CasaBakal, it's the perfect location right on the lagoon with a lovely pier to sit on and watch the sunset. Our intial room was very small, the photos do hide this a bit with just one bed and not much space around it! Luckily they were able to move us to a bigger room which was perfect. The staff were lovely and kind.

Our family had a great weekend stay at Casa Bakal. Staff was friendly and helpful and made our stay very relaxing.

The property was in a fantastic location on the lagoon. The hotel was well kept, clean, quiet, felt safe and the staff was excellent. The only drawback was that we had to take a taxi to get to other restaurants and shops. We also had the sink spring a leak on our room, but it was quickly fixed and cleaned up. I will surely come here again.

One of them most beautiful places on earth. Danny at the desk was so helpful. The food was wonderful and the staff so polite and kind. We went kayaking and took the 3 hour sailing trip around the lagoon. The guides on the sail boat were fun and knowledgeable about the area. Met some wonderful people from around the world and one family we'll be keeping in touch with !! I love this smaller size, quaint hotel, I wouldn't change a thing about it !!

Great breath taking views!! Amazing staff and Great Activities

Do you want my opinion or do you not want my opinion? This is the second time you reject it. I’ll just post it on Google.

I loved the atmosphere and friendly staff. Everything seemed easy.

was able to relax body and mind

Loved everything about this property

Excelente lugar, servicio, staff. Viajamos con mi amiga y nos encantó. Ya queremos regresar. Alejandro, Ilse, Raúl, Jose, Gustavo, German, Hugo, Carlos, el otro mesero no recuerdo su nombre, la chica de limpieza de cabello corto, delgadita, tampoco recordamos su nombre, Agustina, Maru y claro, Christian, todos, super anfitriones. Gracias por hacernos sentir en casa, literal. *****

What a lovely property! We stayed for 9 nights and truly enjoyed our stay. The proximity to great swimming in the lagoon was wonderful and there are many excellent dining options nearby. The free breakfast was great, and the friendly staff was exceptional.

I think Casa Bakal is the best choice for Bacalar… gorgeous setting with kayaks and paddle boards always available. The food was lovely and reasonably priced, fresh cold water always available and not served in eco-unfriendly plastic bottles. The breakfast was fantastic with fresh fruit and a great menu. Also easy to walk into town or cycle to the cenote. We took the three hour boat ride as well and the guys were great :)

The service was great! The hotel is located right by the lagoon, and we loved everything about it. Our only concern was that the beds were not very comfortable.

Perfect location on the lagoon. The room was clean and spacious, amenities were plentiful, water was hot which is a rare treat in Mexico. If you are looking for a nice place in Bacalar and want to be on the water, this place ranks pretty solid. Room could benefit from the use of some screens in the bathroom window.

Great location by the lake but not worth it if you do not get a cabin w lake-view. Nice food and enjoyed the SUP and kayaks provided by the hotel. We were a couple seeking a relaxing and calm stay and we did not understand it was a family hotel based on the marketing; so we were surprised by german/dutch children running around and shouting during the day that impacted our stay negatively. Please note that its a huge difference between lake-view and not lake-view cabins. The non-lake view cabins feels small and if you don’t want full insight from people walking by outside you will have the curtains closed (walking path just in front of the bed). Poor wifi in the room. To summarize: The hotel area, surroundings, food, vibe and Staff are great. The non-lake view cabins are overpriced and not nice. Please note that the chill vibe of the place is easily disturbed by a few loud guests, hence its a little of a gamble to stay here if you’re a couple looking for calmness.

Really beautiful location and nice bungalows

I dont want to let the secret out but CasaBakal is unbeatable. The complimentary breakfast is great. The restaurant food is fantastic and the prices are super fair. It resides on the best part of the lagoon (towards the south side). The swimming in front is ideal. We took their boat out for the whole day and got to see the whole lagoon. Overall I would recommend staying here if you get the chance. Will be back.

Loved staying here!!! This was a great place for a relaxing getaway. The best perks were that the hotel stay included free use of their kayaks and paddle boards, it is right on the lake and breakfast was also included. Breakfast was too order and was delicious. Staff were very friendly and the room was nice.

Excellent service, great food, and friendly staff. Lagoon was just like the photos.

Beautiful place, small cozy hotel , right on the water , they give you free kayak or paddle board to. Highly recommend this spot .

I will highly recommend this hotel, it is absolutely gorgeous and the staff are very attentive. The lagoon is so close and clean. I will be returning.

My boyfriend and I had an amazing time at CasaBakal! The entire staff was amazing. Maru at the front desk helped us make reservations at local restaurants and arrange taxis for us and MIna at the bar was super friendly. We chartered the sailboat for a day with Juan and that was a incredible experience. I would definitely recommend this stay to anyone.

My boyfriend and I had an amazing time at CasaBakal! The entire staff was amazing. Maru at the front desk helped us make reservations at local restaurants and arrange taxis for us and MIna at the bar was super friendly. We chartered the sailboat for a day with Juan and that was a incredible experience. I would definitely recommend this stay to anyone.

One of the best laguna side hotels with free kayaks and a sailboat you can rent. Very good food and service.

Very friendly staff, delicious food and drinks, very chill place and an amazing bungalow. They have kayaks and paddle boards free of charge which was a great opportunity to explore the lagoon. Front desk would accommodate your requests or needs (deliveries and tours). Please make sure you select bungalows when booking, totally worth it.

AMAZING! The hotel is located right on the Lake and it has the most amazing view. Breakfast is served in a semi outdoors deck with full view of the lake. The food is varied enough that you can try everything during your week stay. It was quite good. The water by the lake is clear, so much so, you can stand with water up to your waist and still see the bottom. The hotel includes use of kayaks and stand up boards. There plenty of space that even if the place if full, you will not feel crowded. We look forward to visiting again soon.

AMAZING! The hotel is located right on the Lake and it has the most amazing view. Breakfast is served in a semi outdoors deck with full view of the lake. The food is varied enough that you can try everything during your week stay. It was quite good. The water by the lake is clear, so much so, you can stand with water up to your waist and still see the bottom. The hotel includes use of kayaks and stand up boards. There plenty of space that even if the place if full, you will not feel crowded. We look forward to visiting again soon.

CasaBakal is a Paradise. It is super beautiful with the crystal clear lagoon views. Make sure to check out the sunrise. It is majestic! Our bungalow is spacious and clean. The complementary breakfast and juices are delicious. The staff are extremely helpful. This is such a relaxing place that I wish we can stay here for a few more days just to sit by the pool/lagoon to enjoy the amenities/ drinks /food offered by the hotel. The prices for food and drinks are reasonable. The hotel also provides paddle boards and kayaks for free. Highly recommended! I would stay for 5 nights.

Wonderful, peaceful oasis. I stayed for 3 nights as a solo traveler at the end of my trip - I was unsure if it would be worth the 4 hour drive down but it WAS. I think I scheduled too many tours during the day - it's not even really necessary to leave the resort. They have a bunch of free paddleboards and kayaks, and their own sailboat and hobie that they will take you out on for a fee. 3 docks means you can always find one to have to yourself for some solitude. One dock has shade, hammocks, and stairs for getting out of the water. There's also a pool, and tons of lounge chairs everywhere to sit. breakfast was included and very delicious, they had fruit and coffee and cereal and then you could order an entree. The "snack bar" has food from 12-5, I loved the vegetarian tacos. If you want food after that, there are other restaurants a few doors down, including a vegan place. the bar is open until 10 and was exactly what I was hoping for. it was so great to order a glass of wine or a cocktail and watch the sunset over the lake. if you want a very chill, luxurious stay, this is for you. For parties go elsewhere! Wifi was good in the common areas and restaurant, spotty in rooms - don't recommend if you plan on working remotely in your room. I stayed in a cabana which I think would be a must, the rooms in the main house seemed like they would be loud. Cabana had thatched roof and I could hear so many birds, that was the best thing (besides the AC of course).

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Beautiful location! The service was wonderful, they were friendly and helpful. The view of the lagoon is amazing and the dock allows for easy swimming. I didn’t want to leave.