We spent 4 nights at the hotel and we love the staff from reception desk to the breakfast area and special lounge. I will definitely return to this delightful hotel. It is also located at a great place in Kyoto and many activities are walkable distance. Hotel personnel is really looking for the most to help you. After a bad fall in a tour, when I returned to the hotel, they provided big I e-pockets which helped much. Thank you Fauchon for this wonderful memories you helped us create. To the next time!

Staff were fantastic and very accommodating. Hotel was clean and location perfect.

I’ve been to 53 countries in the 🌏. I was very impressed with this hotel. First starters , the location of the hotel is perfect. It’s centrally located to everything (walking distance to major shops, old town etc. the room is spacious with a huge comfortable bed. Upon every arrival you’re greeted with a hand towel and a bottle of water (brutal summer months) The STAFF is amazing. They go above and beyond to make sure the client is taken care of. Every single need of mine was met with no complains. I have to give a HUGE thanks to Jin . She’s of the front desk managers. I can’t explain the measures she went through for me to get all of the things I needed. From Baccarat items to last minute dinner reservations. The hotel should be grateful to have her as an employee and I hope whoever reads this message from the hotel will acknowledge her accordingly. Also, thanks to the other manager (male) I can’t remember his name at the moment however, he was always amazing in assisting with client relations. He recommended a few places to visit in Osaka. Lastly, the hotel restaurant is superb. Excellent breakfast and lunch. They also have a small shop downstairs upon entering the hotel. I would definitely recommend this hotel. I’m actually looking forward to staying here upon my next visit to Kyoto. Thank You hotel Fauchon and keep up the excellent customer service.

Nice property Restaurant on property could be much better, staff don’t speak English

The staff was very attentive and helpful.

The staff was great. The location is excellent for many tourist sites.The food in the hotel is excellent.

A superb quality hotel in a good location

Fabulous stay. Rooms are on the smaller side but well done and comfortable. My only recommendation is that they have an iron in the room; the steamer is pretty much useless.