It is basic, but it so handy for the train station. The room is small, but fine, the bathroom is also fine. It's just fine. It's all fine. Comfier chairs would be nice (maybe fine?), but for €50-odd a night, you could do a lot worse. I find hotel breakfasts, the participants, really depressing, so just used to pop 30 meters around the corner and get coffee and a roĺl from the bakery nearby. The location really is great. Nice(ish) staff, they communicated to me in a language I've never heatd before. If you're waiting for a train, there's a cracking bar seconds away. I'd go back quite happily. Downside, the check-in time is balls. You cant even drop your bags so have to use lockers at the staiom.

Great location across from train station. Minimally furnished, but can’t complain for the price. Unpleasant odor in bathroom but keeping door closed solved the problem. Bed and shower both good.

It's located nearby station. It all can be walked from here. It's noisy. So sorry for my snoaring. And for three nights I only had one set of towels. But Aken is great.

Booked it for a week of Holiday in Aachen. Good location, friendly desk staff. Some not so nice points: room didnt get cleaned all the week. Only new towels provided and bin emptied. Breakfast was alright, but overbooked. Far to small breakfast area with max 25 seats but possibly at least 50 bookings. You had to join the queue for a table... Around the hotel: good options for a quick snack. Very good breakfast options just next to the Hotel with the Moss Bakery!

There are no towel hangers in the bath room, while they requre us to hang bath towels not to be washed; so, we are forced to leave towels on the floor. They did not supply us new towels before my seeing manager in the office. The bathroom is never cleaned.

Conveniently located hotel within walking distance to the city center, and right across from the train station. Somewhat noisy at night because of that, but no big deal. The rooms are big, but basic. No kettles, refrigerators, microwaves, or anything like that. Not even a kettle in the common area for hot water. No cleaning service, and limited front desk staff.

Good and clean hotelm. Unfortunately the contact with hotel is so unfluent, i wrot a message and they didn't reply.

Wifi was weak. Everything else good.

I was inter railing so being 50 yards from the Hauptbahnhof at a reasonable price was excellent. Decent restaurants and cafes around and lots more in the Altstadt. Nice city too.

Clean, low price, quick, easy.

Steps from train station, a bus ride to Old Town. Helpful staff.

Literally bare bones offering. The location is excellent and that is what you're paying for. This place has zero amenities and the one sole staff member at the reception definitely slspt through her customer service orientation week. Zero wath towards guests. If you are desperate for the location and staying for a a couple of days max, go for this. Anything more, find someplace else for a better return on your money. Not even a coffee machine at this place.

Perfect location close to the central station. Not easy to find, since the entrance door is small and with no name...... The room was large and perfect. I will use the hotel again next time I will visit Aachen.

Close to the railway station. Clean bathroom. Roomy with high ceiling, quiet with a backyard view. Good breakfast.

Perfect location across main train station. Quick check-in, quicker check-out. Spotless clean room. Basic but convenient facilities in the room. Comfortable bed. Sufficient amenities in the bathroom.

The staff were great! Very helpful and went above and beyond to help with any questions I had. Its a great location; across from train station and bus stops just a few steps away. Easy walking distance to the old city center.

Across the street from the Hauptbahnhof and is very convenient if traveling by train

Across the street from the Hauptbahnhof and is very convenient if traveling by train

We usually use Accord/ Ibis chain of hotels… this time we said let’s give Bestprice Hotel a chance ! Although the cost of rooms was almost the same as Ibis. The receptionist Richard was very professional and courteous . Best price, could be s great competitor to Ibis if they manage to get good and professional customers nit like the rif raf we have seen during our stay. We stayed two nights and thought it was ok and could use the hotel again on further travel. The second night was terrible as we found out that the hotel’s soundproofing is just terrible. The other guests above our room or could be next to our room were extremely noisy we couldnt get to sleep! We called a hotel number ( as the front desk closes at 10 pm and nobody on duty after 10 pm!) to report this but We explained that someone has to do sonething unfortunately he did not seem to have done anything and the tumult and racket continued until past 2 am with a different type of noise the sexual intercourse of the couple above . If you do not mind tumult and noise it is fine to stay here if not find another place . Finally a note on the car park space in a dirty courtyard with a very narrow gate but the courtyard is full of broken refuse bags the tenants of the adjacent building leave outside the refuse drums!!! See pictures.

We usually use Accord/ Ibis chain of hotels… this time we said let’s give Bestprice Hotel a chance ! Although the cost of rooms was almost the same as Ibis.The receptionist Richard was very professional and courteous .Best price, could be s great competitor to Ibis if they manage to get good and professional customers nit like the rif raf we have seen during our stay.We stayed two nights and thought it was ok and could use the hotel again on further travel.The second night was terrible as we found out that the hotel’s soundproofing is just terrible. The other guests above our room or could be next to our room were extremely noisy we couldnt get to sleep!We called a hotel number ( as the front desk closes at 10 pm and nobody on duty after 10 pm!) to report this but We explained that someone has to do sonething unfortunately he did not seem to have done anything and the tumult and racket continued until past 2 am with a different type of noise the sexual intercourse of the couple above .If you do not mind tumult and noise it is fine to stay here if not find another place . Finally a note on the car park space in a dirty courtyard with a very narrow gate but the courtyard is full of broken refuse bags the tenants of the adjacent building leave outside the refuse drums!!! See pictures.

When I arrived at the hotel at 11:00 AM, the doors were locked and I couldn't get inside. I had to pay for a locker at the train station to store my luggage. When I came back at 13:30 PM, the employee at the desk very rudely told me to wait outside, and they refused to speak with me until exactly 14:00 PM. To make matters worst, none of the staff at the hotel were wearing masks, so they are clearly not taking this pandemic very seriously. Avoid this hotel.

When I arrived at the hotel at 11:00 AM, the doors were locked and I couldn't get inside. I had to pay for a locker at the train station to store my luggage. When I came back at 13:30 PM, the employee at the desk very rudely told me to wait outside, and they refused to speak with me until exactly 14:00 PM. To make matters worst, none of the staff at the hotel were wearing masks, so they are clearly not taking this pandemic very seriously. Avoid this hotel.