An amazing view - you could sit at the window all day!Breakfast and staff were amazing and plentiful.Just been taken over by new owners and there is some work in progress to do (draft beer in the bar, carpets were awaiting renewal and upper floor water pressure) but overall, a comfortable stay overlooking the Exe / Sea and close to the Town and its amenities.

An amazing view - you could sit at the window all day! Breakfast and staff were amazing and plentiful. Just been taken over by new owners and there is some work in progress to do (draft beer in the bar, carpets were awaiting renewal and upper floor water pressure) but overall, a comfortable stay overlooking the Exe / Sea and close to the Town and its amenities.

From the moment we arrived in the hotel car park with an abandoned car present ( yellow sticker on windscreen, flat tyre, obviously been there a while) the overall impression of this hotel was poor. We arrived early, 2pm , and the gentleman on reception asked us to come back later “3pm or even later would be better”. When we did, return , there were 3 members of staff present but no one offered to show us to our room or direct us to the lift. Nor did they explain when and where breakfast would be served the next morning. Consequently we took the lift to the lower ground floor because in the lift that floor was marked as restaurant. The waitress who was down there in the kitchen informed us that it was being served on the ground floor instead. She made a good attempt to attend to the 4 or 5 tables with guests but the service was a bit hit and miss. She could have done with some help, checking guests room nos, placing and collecting orders etc, The hotel was being refurbished and there was paint on not only the carpet in our room which had obviously recently been repainted, but on carpets in the corridor, sTairs and lower ground floor too. The room was very basic, it looked out over the back of the hotel, the double glazing unit in the glass in the lower half f the window had evidently gone with the result that there was condensation in it. It was cold in the room and there was no means of regulating the temperature. In fairness a staff member did give us a radiator .

From the moment we arrived in the hotel car park with an abandoned car present ( yellow sticker on windscreen, flat tyre, obviously been there a while) the overall impression of this hotel was poor.We arrived early, 2pm , and the gentleman on reception asked us to come back later “3pm or even later would be better”. When we did, return , there were 3 members of staff present but no one offered to show us to our room or direct us to the lift. Nor did they explain when and where breakfast would be served the next morning. Consequently we took the lift to the lower ground floor because in the lift that floor was marked as restaurant. The waitress who was down there in the kitchen informed us that it was being served on the ground floor instead. She made a good attempt to attend to the 4 or 5 tables with guests but the service was a bit hit and miss. She could have done with some help, checking guests room nos, placing and collecting orders etc,The hotel was being refurbished and there was paint on not only the carpet in our room which had obviously recently been repainted, but on carpets in the corridor, sTairs and lower ground floor too.The room was very basic, it looked out over the back of the hotel, the double glazing unit in the glass in the lower half f the window had evidently gone with the result that there was condensation in it. It was cold in the room and there was no means of regulating the temperature. In fairness a staff memberdid give us a radiator .