There is a very high homeless population, near and around the hotel. I was also told on several occasions not to have my phone in my hand outside. Apparently people are snatching cell phones.

Friendly staff, good breakfast. Room was not as advertised but I guess we just got one of the smaller rooms in a weird corner. Bathroom can use an update. Downtown has many homeless people and feels a bit sketchy after dark.

Good cost benefit. Breakfast is good. The hotel has a fitness center on the rooftop.

The hotel is old, but that is not the excuse to be in poor condition. The wood frame of the room door was in bad condition, the bathroom has a huge drain on the floor, smells so bad that the bathroom window had to be open all the time, the toilet seat wobbles, the shower room has mould around. The hotel corridor was only lit by sound, total darkness if without sound, scary feeling. Also smells in the corridor. There was no exclusive guest elevator at all. The elevator was very small and slow, and shared with housekeeping. The front desk receptionist speaks little English, making communications extremely hard. We checked in at 6 pm but apparently were not expected. The front desk spent 15 minutes to find a room for us, unbelievable. We requested twin beaded room and were given a single bedded room in the beginning. Hotel is central location, however, one of the most unsafe areas of San Paulo. We learnt until getting there from the taxi driver who took us for the airport that crime rate was very high in that neighborhood. Police was seen on every street around the hotel. We traveled three weeks in central and South America, and this is worst hotel we stayed. If we didn’t prepay for 4 nights, we wouldn’t hesitate to change hotel. The worst hotel ever stayed.

The placed is dated (1950’s?) The door to the bedroom not secure. They lack a single iron and an ironing board in the WHOLE hotel! They don’t supply a bag for laundry, or something to shine shoes, a kettle, teas, hot chocolate, etc. You should think Motel 6 with sheets and a mattress a little better. The breakfast is kind of weak. Only papaya, pineapple, green melon and apples in a country like Brazil with such an array of fruits! They charge 6 reals $1.20 for a small bottle of water from the fridge. ($0.25 at a store). BTW… the water is so “special” that you can’t buy it out of the hotel and replace it in the fridge. The area around the hotel is skid row. Please avoid it at all cost. Don’t want around wearing anything of value. Our Uber driver was mugged at knifepoint -while I was a passenger- the mugger druggy took off with the cellphone that he yanked out of its base in the center of the console.

Great service