Nothing. No communication, not reachable. We could not even get in.

We mentioned on our reservation that we'll arrive close to midnight. When we landed at the airport, we kept calling the phone number but no one picked up. We took a taxi to go there, but there was no signage, it's in the middle of this eerie place that you don't wanna be with your kids at that hour. Then we noticed that no pin code was ever sent to us to enter the apartment. Thankfully the driver was a nice guy, he spent going from one hotel to another for 45 min until he found an available place at that hour, which ended up not the quietest place. The whole family was scared and frustrated. This is night and day compared to other places where they reach out to you proactively in advance and give you all the info you need.