We were very pleasantly surprised by just how nice this hotel turned out to be. The hotel is upgraded, very clean and comfortable. The staff were fantastic and we would happily stay here again.

I enjoyed my stay , I liked the quietness of the hotel especially at night . No noisey guest's. Staff friendly and helpful

Very nice neat and tidy room and bathroom. Very comfortable room

I find it very convenient and easy to park. The room is very quiet

Nice clean. But very hot and quite noisy due having to leave window open and is next to railway

No issues, gave me a late checkout when I asked.

The reception manager was very helpful on my arrival evening to the point of coming out to say I could park in their car park. My room had a lounge area which was very nice and spacious. The other negative I had was that the pillows were lumpy, but that was a personal thing as made for a disrupted sleep. Otherwise no complaints what so ever and I would stay there again,

Very welcoming Room very clean Could do with a bar 😁

Nice place , terrible single bed. Really uncomfortable mattress

Nice place and easy to park

Big spacious room, very clean and tidy, good service, great location for centre, fantastic value.

It was clean and very close to the train station and city centre

There was a shared bathroom at this property. There is no clear mention of a shared bathroom when booking it. Unable to fit the kettle under the sink.

Good value for the price

Bedroom was nice and clean and useable, separate bathroom ok but stairs inbetween inconvenient. Only continental breakfast available so well hidden in the information or invisible until you get there! Parking was not as described as very limited, parked on street as ok on the weekend but not available during the week.

Was exactly what we needed and parking was available within the hotel & opposite as a street option. It would be good if room fans were an option as it was very warm and there wasn't any breeze coming from the open windows we had

It's a great location for visiting Norwich at the first time, just walk around 19 minutes to the Norwich Cathedral, which is in the centre of Norwich. The size of room is bigger than I expected. Staffs are nice and helpful. There is no hesitate to recommend anyone staying here especially the first visit.

We had a really friendly welcome on check in - I was really hot and bothered from the drive so I was given some cold water straight away to help me cool down. We were given a really lovely room which made such a difference. The bed was super comfy and the bathroom lovely. It was so convenient for the city centre and we were able to walk there in minutes. The staff were so nice, it really made the difference.

It's fine. Easy for the station. Friendly and functional. Not a lot else to say.

Helpful and friendly staff.

Really friendly and hospitable, staff are great. Clean and tidy, good location.

Great hotel, staff, really clean and super comfy

I had an excellent stay. The receptionists were very polite. Wifi worked well. Location of sockets was very convenient. Shower was nice and hot.

Would prefer an en suite bathroom

Very well looked after.CLEAN bathrooms Morden and nice

Was a lovely clean very comfortable room would definitely stay again minimal breakfast as kitchen was closed so paye for breakfast at the hotel as cheaper than on line...every penny counts 😁

I have been twice to the hotel the double room with shower is ok and the service at breakfast is nice that visit went well. however the second visit, the single room has no bathroom or toilet and the shared one was dirty, it was so noisy overnight the staff were talking at 2am then so noisy all night, I was in the single room and the double room man next to me I could hear him snoring and speaking as if he was in my room. I won't be back. Nobody to greet on arrival at 9pm and nobody to speak to at 7am on leaving.

It was fine, there was a really funny smell in the bathroom. Room was ok, pretty basic, bed was ok but very creaky, the mattress was comfortable though.

We arrived to a very warm welcome and a super clean bedroom and bathroom. The reception manager gave us a lovely tip for a walk along the river to the Cathedral too!

Just had some problems finding the Hotel from the train station.

I really enjoyed my stay at this extraordinarily good-value, squeaky-clean, well-located hotel. I was in Norwich for work (I'm an actor appearing in a show there) and I booked a single room with breakfast. I called the hotel to explain that I would have to pick up my keys early, and the very helpful Hamid on reception said that was fine. When I got to the hotel about 2 hours before the usual check in time, Hamid had a lovely room ready for me- a triple! Not the single I had booked. Spacious, nice bathroom, biscuits etc. The continental breakfast too was definitely a cut above the rest for the very reasonable price. I will stay again if I'm in Norwich, and have recommended to others.

Clean and comfortable hotel. I arrived by train and had to catch an early one the next morning. It's in an ideal location for the station 🚉