Great stay overall. Nice rooms and pleasant and helpful staff. Great amenities including beach chairs and towels. Only suggestion would be to have coffee/tea offered in lobby. In room coffe machines not working

Fabulous stay for a girls weekend! The only reason for giving a four for service was the cleaning staff never serviced our room after night one. We had to call the front desk for towel service.

We typically stay at their sister property next door but our first time at the Icona Windrift was an exceptional experience. The room & restaurants were amazing and the staff were courteous and helpful. We will definitely stay here again!

The icona team was so friendly and helpful, especially at check in. What a lovely get away. The beach was pristine and amazingly clean. I’m impressed.

Very nice, very clean. Very comfortable beds!!

Customer service was the best!!!

Very convenient to so much. I loved all the places to grab a bite to eat!

Our stay at I W was mostly pleasant. The room was clean, comfortable, airy, and bright. However, we were taken aback by a 12% resort fee at checkout, which was not disclosed upfront. This additional fee for amenities felt excessive, especially given the already high room rate. Moreover, we were disappointed to see a sign at the pool in the morning indicating it was out of service, only to later notice several people using it while the sign remained. After returning to the hotel around 9 pm following a long boat ride, we discovered that none of the restaurants were accepting diners. Considering it was summer, the restaurants could have stayed open later. On a positive note, the supervisor was excellent and managed to find some food for us despite the late hour. Special thanks to Simone from the maintenance staff, who went above and beyond to find us creamer. Unable to locate any dry creamers at the desk, she fetched fresh creamer from the restaurant fridge.