La disponibilità del receptionist nel rispondere alla nostra richiesta di cambiare camera. La seconda si trovava nella parte ristrutturata dell’hotel, pulita e molta carina.

La prima camera che ci è stata assegnata non corrispondeva alle foto della prenotazione: camera spoglia, bagno vecchio, c’erano dei fori nel muro e sul soffitto.

It was convenient to where I needed to be

They had an iron but no board which was odd. Couple of towels and my suitcase got the job done

The room and bathroom was spacious and comfortable! Generous amount of toiletries provided. Breakfast spread was good and coffee good!

If you are a foreigner that does not speak Italian and does not know the area and how the transport in the area works I would not recommend this hotel. Everything was too much trouble and the language barrier was a huge hurdle. Ive travelled to many hotels and this is the only one that gave us so much trouble. The wifi router was not discoverable most of the time. There was construction going on outside and because our room was at the end of the corridor we could hear constant banging during the day. Because the back door was open most of the time the corridor was really hot and our aircon was battling. The road is very busy so at night its very noisy. You arnt allowed to take food to your room or anything from the breakfast buffet. The location is terrible you have to walk miles to get anywhere on foot, taxis are expensive and public transport nowhere close and not very frequent. As the property was unsuitable we asked to check out early and be refunded. Obviously our request was denied!

I have stayed here 5 times now and I love it. Price, location and friendliness are the main reasons I love staying here. Ease and access to parking are also wonderful.

There is nothing I did not like.

The staff was very friendly and helpful!

It was still under construction

Stylish room, well-lit, comfortable bed. Bathroom good, and very good shower. Nice to have a balcony. Has aircon, but wasn't needed. Very clean. Handy to have a restaurant on site which we used one night. Very good restaurant within 100 metres called Vente Due, which is very high end, but well worth paying for. Staff all friendly and helpful enough. Breakfast quite good all things considered.

quite a lot of road noise as it was directly facing the main road. pillow comfort was not great. Not great insulation from neighbouring rooms, and people passing in the corridor. Bit far out of Pozzuoli, especially on foot, though bus stop adjacent if you are able to use the bus. Hotel seems to be an event hotel, and in our case it was used by a tour group which made it extremely noisy in the morning, and difficult to be served breakfast.

The breakfast is wonderful. The view from our room and balcony is exceptional (Superior Room Accommodation with sea view).. The restaurant on the site is really good and elegant. The beds are comfortable. The staff is professional and friendly. Parking lot secure and large. 20 minutes walking distance to the port. The hotel has also an inexpensive taxi service on demand. There is a famous award winning pizzeria just 2 minutes walking distance from the hotel and an inexpensive aperitif outdoor bar across the street with an amazing 360 view of the gulf. Impressed with the Spritz aperitif/appetizers there!

clean very smart looking room

no lifts, staff were pleasant but when asked to do things failed more than once to give what we wanted (extra pillows and book a transfer) shower leaked as didn’t drain fast enough.

Great detail in cleaning, staff is very nice, Location is appropriate if you don't need any vacation distractions, some restaurants nearby, public transportation available and not far from Pozzuoli downtown.

Breakfast is scarce and repetitive, with no variety (although continental breakfast is announced, it is far from that). Other guests are noisy until late in the morning (sometimes 3, 4 and 5 AM). Rooms are far from being soundproof. If you are traveling on work, it may be hard to have a proper night rest. Most employees don't speak English, although they understand your requests; tough part is to understand their answers.

Winter time in Italy.

Exelent staff

We were given an upgraded room with a hot tub.

Hot tub overflow line is leaking on the floor.

the restaurant obviously because it was as you walked in

the manager/owner who did not speak to us at all apart from saying that you cold not check in here until 3pm!!! not sure why, ;

Staff were friendly, efficient and helpful all the time. Restaurant at the hotel was great and breakfasts had a variety to choose from!

We had a sea-facing room which had some traffic noise, but a great view! No kettle in the room but fridge which they refilled every day.

stuff

location

Great and helpful staff

Excellent location and staff very helpful! Highly recommend!

We had breakfast at the room due to Covid. The heating was good.

The light in the room was horrible. The WiFi was complicated and unstable.

Great place to stay, highly recommend

Everything was fantastic. Excellent hotel and Great value for money, the staff derry and joanna were fantastic, will definitely be staying here every time i come to italy. Thank you guys

More choice of food for breakfast :-p

Friendly and co-operative staff :)), stunning location and gorgeous view and nearby hip restaurant and bar.

Nothing.