The spa-option was quite good. The room I got after being moved was good.

My reservation on Booking.com said the room would have a balcony and a city view, and it had neither. Instead it was enclosed at the bottom of three walls outside the window, which really became a problem when the air-system did not work and I got the feeling of beeing choked in the room. Luckily, the receptionist understood the problem and assigned a new room in the end. So she was helpful. But I would avoid room 107...

Pleasant hotel , with helpful staff

I had a comfortable and very relaxing stay. The staff were all very friendly and helpful. The breakfast was high quality. I used the spa twice; the pool was a bit small but it was good to get in there and enjoy the jacuzzi style bubbles. The sauna was good too. Pampering with sparkly wine is available, but that was not for me. The roof terrace was an excellent place to spend a relaxing hour in the sunshine. The hotel is just a short walk away from the historic centre of Grosseto. A wonderful experience!

I can't fault anything.

Location was good. Little over 1km from the town centre. Breakfast was fine. Very basic and not a lot of choice but it was enough for me.

The room was old and not very clean. There was dirt and dust along the edges of the floor. The shower door was broken and dirty. The bedroom window was dirty. There was no hotel atmosphere.

The location is good for us.It's close to our doctor's office.

The situation with Wi-Fi is unbearable.We stayed in the same room 3 month ago and they didn't bother to replace light bulbs since then.

location is good. big room

breakfast is mediocre at best.

Room was comfortable

The staff were not really able to answer my questions about onward travel. There was no water bottles in the room.

- Staff are extremely nice and really friendly - Hotel room is quite big in size taking into consideration European standards - Room service was excellent - Beds are comfortable - Hotel provided parking which was really appreciated and it was convenient and quite easy to access.

- The hotel is kind of modern hotel which I knew but the rooms (most of them because I checked others) have some kind of distinct smell that seems to be from people who smoke by the windows. Smoking is not allowed in the whole hotel but I guess some guests still smoke by the windows and you can still feel this smell is in the room which was annoying. I talked to the reception and they did their best and even gave me something to use in the room to clear the air. I slept opening the window (weather was nice anyways) because I felt the room really needed air all the time. - The SPA is quite small. It was not busy but even if if you are 3 people, you already feel it is quite tight. I think the hotel need to sometimes decide that guests from outside shouldn't be coming in if the hotel has guests. Everything was clean in the SPA though but really needed to fit your own spot to get some relaxation but it is difficult. - I did massage in the hotel which was OK but not super nice. Having said this and knowing that this is a service that might be specific, I felt they shouldn't charge the same amounts for professional massages because it wasn't really.

Several hair in bathroom, a nail (!) in the room, bed smell (like someone smoked and humidity), fan in the bathroom didn't stopped working at night. Breakfast way too less for 4 Stars. Staff ok. Wondering how this hotel could reach 4 Stars....

The staff was as welcoming and helpful as could be found. Give it five stars plus. Appreciated the personal (caring/ unobtrusive) and genuine hospitality that cannot be arranged in large chain hotels. Attractive hotel in the heart of Grosseto. The Airone will be our place to rest up over night when making our annual journey from the US to paint in our little hilltop Tuscan village.

There was nothing to dislike. If I had to pick something to dislike I would say the pillows fall short compared to the overall comfort that the hotel provides. Comfortable pillows are a big deal for me, they can make the difference for a restless traveler.

The man worked at the reception when I checked in and just told us: the servie time of the breakfast, which room number, then he gave us the key, didnt telll me any extra world about the hotel and the City. the Breakfast is 7:00-10:00am , exatly at 10:00am in the morning , a few Guests still have food in the mouth , the waitress kick us out: because the breakfast sever till 10:00, normal, the service till 10:00, they stop the food Servie , but the Guest still have Right to finish the Food , I travel lot , this is the first time was kick out during the food in th Mouth .