I recently stayed at a VRBO rental property in Mammoth, CA and encountered several issues. The carpet was stained and damaged, the stove was not working, the refrigerator's ice maker was broken, the upstairs toilet would not drain, the windows were dirty and blinds were bent, and the guest bedroom's king bed was sagging. These problems led to additional expenses and disappointment. I am requesting a thorough investigation and appropriate corrective actions, as well as a partial refund or compensation for the inconvenience. I hope for a prompt response and resolution to this matter. Thank you.

3rd year in a row coming here and it’s the best!

Amazing place and so much space.

Place is great for big family with a nice view of the creek from back patio. Place was very open and airy. Main lodge is about 6 miles away, grocery store and food place about 2 miles. Loved that the kitchen was fully equipped even though we brought disposal plates and cups. Didn't want to do extra dishes aside for pots and pans we used(Glad they had those). Didn't use dishwasher we are hands on kinda people with dishes. Place worked out well for me and May family. Kiddos were able to play out near patio with adult. Place worked for the time spent inside.

Most major appliances are broken in this unit and clearly have been for a while. VRBO should not be listing it until major appliances are repaired and safety issues are addressed. Listing it as is is fraudulent. The oven/stove unit is not functional and has been switched off at the circuit breaker in the garage. Vrbo said they were aware of it, I should not attempt to turn it on and it might take weeks or months to replace the unit. Do not rent this unit if you intend to cook. The dryer is not functional. It only blows cold air so the clothes do not ever dry. Do not rent this unit if you need to do laundry. The dishwasher racks are broken and missing wheels. You can only load half the dishwasher and when it’s loaded you cannot pull the drawers out or push them in. The fridge is missing shelves and shelves are broken. You cannot store anything in the refrigerator door. The main coffee table is made of glass which has been broken, so there is a large hole in the top of the table and the jagged edge has been wrapped in duct tape. Do not let children near this as it is still sharp. The blender is broken and also wrapped in duct tape which is kind of just hilarious. The showers do not drain. The mattresses are the cheapest ones publicly available. The bunk bed is illegal with no railings, must be from the 80s. Carpets are burnt and stained. Vacasa (vrbo property management arm) is horrible, just call centers. Wont get another unit managed by them.

This place has so much potential and is in an amazing location. We loved the stream in the backyard and we enjoyed the proximity to the shops and hiking. Also, the group of homes in the tract are really lovely. The house is big enough for a lot of people which allows for everyone to have their own space. The management company was responsive to our calls, but it seems like the upkeep issues to make the stay comfortable for guests have been overlooked by the owner. If you know that the stay will not be entirely comfortable but the spacious location outweighs the house issues, then this could be the stay for you. Our biggest concerns have been repeated by other guests: the carpets are stained and dirty, the oven is old and stopped working during our stay, the dryer was temperamental, the dishwasher lower rack was broken, a blender was held together by duct tape and left on the sink for us to "use", the furniture is dated and one of the reclining chairs is broken, the showers have black mold in the grout, one of the showers does not have a grate over the drain, and the middle bedroom has a very musty smell from the old blankets that need to be replaced. All that being said, we had a wonderful vacation because we were together. Perhaps the owner is preparing for a remodel. You might consider waiting on this unit until some of those updates have been completed.

The floor plan is great. Perfect setting behind Mammoth Creek

Perfect for a big family. Great location, nice stream view out back.