Only thing that stinked was I had no electricity for a day but not on the hotel hurricane Helen

When I arrived for my stay the power was out due to the hurricane, I am waiting on my refund

We got to the room and nothing was cleaned and the shower and toilet was dirty , the sheets had multiple stains and the chair had questionable substance on it, and we asked the staff for replacements and never received them and one of the security guards tried to get into our room while as we came back, overall a bad experience.

This place should not be allowed to list on Hotels.com The pictures are from 20 years ago and none of the rooms look like this. It is a rundown slum with questionable people in the lobby and outside. You will not feel safe at all.

Hotel was very full of people, not a good environment for children and and not very clean. Not too great on customer service. A few staff was helpful,

this can barely merit the title hotel. it was a smoky hang out and nothing more

Never had i such a terrible experience. Filthy is an understatement

It was okay for the price. The room itself was decent, but doors were not closed at a certain time, no microwaves in the entire building.

Please do not stay here especially if you are a woman, I luckily was with my boyfriend, there are many people coming in and out of the hotel, passing money back and forth, loitering, pulling in and out of the parking lot. People sitting in the hallways of the hotel, reeked of cigarettes even though there was a no smoking policy. Carpet in hallways filthy, up most of the night due to people yelling and fighting going up and down halls. Once in room we didn't go back out till morning. Luckily the floors were wood, did have hot water, bed was ok, room was cool. Looks nothing like the Pictures

Room was ‘ok’. Noise level was off the charts horrible. Loudmouths at all hours. Place under construction. Lots of banging. Filthy exterior with dirty mattresses and garbage littering the entire outside. Will never stay here again.

The bed was very comfortable! Everything else was terrible. Luckily there was a young lady checking people in that tried to help.. No hot warm, just barely warm. No soap, shorted is on linens, no phone, no coffee pot, terrible TV reception and the toilet was plugged. The manager did come finally, like at 10 pm. Eventually they brought the missing items and told me to wait an hour and I would Gabe got water, finally at 1 am.

That there was no floor towels for bathroom no chairs to sit down in the room ...And there were no microwave which said the room came with one ....Also the elevator is horrible thought it was going to break down from the jerking and noises and I was on the 8th floor

It felt very unsafe and the people at the front aren’t helpful the front desk staff was very unorganized as well i would not recommend this hotel especially if traveling alone

The stay was fine, nice rooms and bathrooms. Elevators barely worked. Halls smelled like straight marijuana and cigarettes. Overall it was nice. I’ll give it a 3/5.

Staff wasn't prepared, the advertisement for breakfast was a hoax. Staff kept saying they didn't have a key. And the hotel was non smoking yet reeked of cigarettes

Thought i was in gangland, dirty kids playing with elevator, wouldnt recomend it to anyone

The room was ok, but everything outside of the room was awful. Crowds of loud people in the parking lot all night, very dirty lobby, hallways, and elevator (the thing barely worked). Loud party on my floor kept me up most of the night. Seems like staff doesn’t care at all about the activities taking place there. Very sketchy place, and I would not recommend it to anyone.

Do not stay here. Especially with kids. I booked back when it was still a Ramada and the pics looked decent. I’m not from the area and didn’t realize it’s not a very nice part of town. It’s now called Americas Best Value, but the pictures are all still from when it was a Ramada. The Lobby wasn’t too bad, except there was no receptionist upon check in. People were everywhere trying to be serviced but no one was behind the front desk. We eventually gave up and came back after our activities that night. The hallways were filthy and littered with trash. One elevator was busted. Our room was horrible. I wish I had taken pictures, but there would’ve been too many to upload. The smoke smell, the dirty hand prints on the walls, hairs in the bathroom and shower, mirrors weren’t cleaned, it was by far the worst hotel/room I’d ever been in. Not to mention the paper thin walls and the hooker next door that woke us up at 5am. I’ll leave that scenario for your imagination. My boyfriend and I slept on top of the blankets and sheets all night and I hung my clothes and back pack anywhere I could to keep it off the ground incase of bugs. We debated on just leaving and trying to drive the 4 hours home, but decided to try to sleep for a few hours and leave asap. Please do not stay here if you have small children. Im so glad I didn’t have mine for this trip.

Don’t go to that place.

I don’t have any thing nice to say about this place

So when I get here it was 5:30 6:00 an he had to go see if he had an room for me so he come back an say so I got you an room an it’s on the 8th floor an the elevator is not working so you will have to walk up 8 flights of steps but he say we can move you to another room that’s on the third floor, but you have to pay an extra hundred dollars now it was the same size an the one on the 8th floor

I booked this room for an employee who was doing work for our company in the area. The manager walked in while the guest was asleep and began to threaten him because he overslept a little past check out time. He then began to threaten to call the “authorities “ on him when the guest emphatically apologized and said he was leaving just needed the time to gather his few belongings. He worked over into the night and got off around 2 am and slept over a few minutes past the 11 am check out time. I believe it was racially motivated because my employee is a black male, and instead of being treated with respect he was treated with suspicion. We have had employees book rooms all over and never been treated this way.

It was dirty,

The room was not clean . The sheets were dirty. This guy kept following me around. The front desk clerk was not professional And they were rude.

No housekeepers it was hard to find the people just to get toilet paper

The Ramada is located in a rough area of town. Very dirty outside. People outside drinking from brown paper bags in the parking lot. Front desk clerk was so rude we didn't even finish checking in. Decided to go elsewhere.

Rude night employees.

There was only one staff member whom I like and she worked the night shift. She was very pleasant and very professional. I felt safe with her being downstairs but when she left after 11 pm. I used other safety measures to ensure I stayed safe. The other patriots came in at night cussing and fussing with each other, slamming doors all time of night. Of the nine nights that I spent at this hotel only two of those nights the elevator worked. They had two elevators and only one of them worked, and that was the one that only work 2 out of 9 nights I stay there and it smell like someone peed in the elevator. When I spoke to the manager or maybe she was the owner about the condition of the hotel, especially the elevator, she blew me off and said we are working on getting it fixed. I responded by telling her whoever fix the elevator the last time cheated her out of money. I have stayed at other Ramadas. This one is an embarrassment to the Ramada name. This Ramada is not safe due to the conditions of the elevator. Stay at this hotel at your own risk. On the rating for staff I gave them 4 stars because the lady that worked at night was professional and pleasant throughout my encounter with her.

Elevator was shaky and one of them wasn’t working. Stairs were dirty. Had cups from breakfast still there for 3 straight days. Chicken wing in the stairs the whole time. Funky smell walking through the door from the stairs to the rooms. Had to reset my room key ever. Single. Day. No one came to clean the room after the first nights stay.

Stay was better than expected except for loitering of people by front door & one broken elevator. No microwave in room.

We didn’t stay at the hotel. The hallway was nasty and you can tell it was a cheap motel. Any hotel that is own by this company I will not recommend.

Room was ok but the rest of the hotel was pitiful…trash everywhere, elevator hanging in by a thread, sad excuse for breakfast. We could not believe it was a Ramada:(