Service was perfect, all of the staff were very welcoming and friendly. It was a very busy time at the hotel but I was disappointed that our room was only cleaned and towels changed once during our 4 night stay but overall we were very happy with the hotel.

We arrived and checked in only to find our room was already occupied, office did not know this. Second room given was not prepped or fully house cleaned. But we had to stay for airport trip early next morning Managers did best they could to help, but house keeping side of operation is slipping

Location to the centre is excellent. Hotel is tired. Room is basic (that’s ok) shower head is worn out and does not stay where put. It is ok but definitely the poorest of all the local hotels I have used in Landshut.

This is the 7th time I have stayed at the Michel hotel. It is my favorite place to stay in Germany. Very nice staff, amazing breakfast, and the location can’t be beat. I am already looking forward to my next stay.

Great location at an affordable price

Super

Great customer service

Very friendly staff at front desk and in bar/restaurant! Rooms were modern, clean and well light. Workout equipment needs updating but sauna was amazing. Staff was willing to turn it on outside of normal hours.

I have stayed at this hotel 4 times now. It is a bit dated, but the location and the breakfast keep me coming back. Please don’t ever change that.

Restaurant not open, no room service, rooms are not great - tiny duvets, poor amenities. Wi-Fi is terrible. Not good for a business trip. Will be staying elsewhere on my next visit.

The bathroom was dated and shower cubicle was small. Loads of dust under the bed. The curtains had 5-6 small holes. The door handles for the inner door came off in your hand. The sliding door for the bathroom did not close flush and left a 1 inch gap towards the top.

Nice hotel. Beautiful location on the Isar. Train station 1.9k. Great breakfast. Short walking distance to Altstadt. Lots or Restaurants nearby.

Location good, bathroom wasn’t very clean and WiFi wasn’t good

Staff did not make us feel welcome, nor felt very friendly. Also my room had a broken toilet, and door. I did report this upon leaving.

Good location by the river near city center. Hospitality of the front staff leaves much for improvement. I was kept waiting over 10 min when checking in.

Close to town center

Hotel is very nice. I have stayed here multiple times. Staff is very good and friendly. Location is great as it’s very close to city centre and some nice walks along the river.

Excellent location. Staff very friendly and helpful.

I can not recommend this hotel. With 15+ yrs in hotel mgmt and having worked in some of the best national and international hotels, this hotel simply does not deserve a 4 star rating. I have paid in advance for the stay, would have checked out the first day of my stay. The hotel location and previous name, has a lot of potential, but it is completely run down and poorly managed. The hotel lobby is as cold as the staff, and was not decorated well or at all for the holidays. It seems that there is a huge lack of overall care for the hotel and guests, service and quality provided. Front desk was understaffed and snobby, not friendly at all. The training of staff for catering or being friendly to guests is entirely missing. I slipped and fell in the bathtub/shower on my first day, reported the incident to the front desk and asked for a meeting with the hotel director. It was completely ignored. I asked if they would have a bath mat so the tub is not as slippery, and was told that they dont have one. I asked if they would have facial towels, small square facial towels, and was told that the director mentioned such towels would only be provided in 5 star hotels. It seems like the director needs to start traveling. Went and bought a bath mat and facial towels at Karstadt for 20 Euros. The blond lady at the reception should not be in any kind of hotel or front desk capacity. Not sure who she thinks she is, but being snooty or nasty to a guest is simply unacceptable. 0 stars!

good, solid hotel; not a design hotel; food was basic, room amenities were solid

I liked the views across the river and proximity to the town

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We loved our stay at this hotel. The location is beautiful, there are many options as far as restaurants go in the area, and the town itself is absolutely gorgeous - perfect to go for a walk.

We stayed at the Michel hotel twice on our last visit. The rooms are very comfortable and have AC which was a nice bonus. The breakfast that came included every morning was amazing!! It was the best breakfast Ive ever had. The restaurant and bar staff were great and always very friendly. The girls at the front desk left a bit to be desired, but after checking in we really didnt have to deal with them much. I would definitely stay at this hotel again!!

Michel Hotel Landshut is a pleasant hotel with a great breakfast buffet; informed staff.

Really disappointing experience. The staff are not interested in any customer service, they offer no assistance and management walked out instead of coming to see how they can help. The room was comfortable but seemed to be the only one that was not refurbished. (based on seeing into rooms during room cleaning) Although clean the bathroom was extremely outdated (avocado tiles).The state of the room can be easily overlooked, but the poor customer service makes this hotel a terrible selection if you are staying in Landshut.

A wonderful hotel and a chance to get a room looking over a gorgeous river. It is a five minute walk across the bridge and into city centre which is full of various shops and a department store.

I have stayed in multiple hotels in Landshut and this is one of the better ones available. Excellent location, good breakfast, good room comfort (compared to other German Hotels.. not US style)

The hotel is easy to drive to. It is also an easy and short walk to the old city. Breakfast was wonderful in a very attractive dining area. It is, however, a modern business hotel without much charm.