Mercure Hotel Aachen Europaplatz
Hôtel à Aachen
Hôtel 4 étoiles
Raisons de réserver
Les clients adorent cet hébergementLes clients donnent une excellente note à cet établissement
Prix raisonnable pour cet endroitLes prix de l'immobilier dans cette zone sont généralement plus élevés
Comprend les essentielsJardin, Piscine, Cuisine ou coin cuisine et plus
À propos de cet hôtel
Mercure Hotel Aachen Europaplatz
Hôtel haut de gamme écologique/durable non loin de Thermes d'Aix-la-Chapelle Carolus Thermen
Un restaurant, un bar / salon et un centre d'affaires ouvert 24 h/24 sont à votre disposition dans cet hôtel non-fumeurs. L'accès Wi-Fi dans les parties communes est fourni gratuitement. Également sur place, vous trouverez une piscine extérieure en saison, un centre d'affaires et un espace de conférence.
Le service d'entretien est disponible sur demande
Mercure Hotel Aachen Europaplatz possède 119 chambres comprenant la climatisation, un coffre-fort et une cafetière ou une bouilloire. Une télévision LCD donne accès aux chaînes par satellite. Les salles de bain comprennent une douche, des articles de toilette gratuits et un sèche-cheveux.
Cet hôtel propose une piscine extérieure en saison.
Un restaurant, un bar / salon et un centre d'affaires ouvert 24 h/24 sont à votre disposition dans cet hôtel non-fumeurs. L'accès Wi-Fi dans les parties communes est fourni gratuitement. Également sur place, vous trouverez une piscine extérieure en saison, un centre d'affaires et un espace de conférence.
Le service d'entretien est disponible sur demande
Mercure Hotel Aachen Europaplatz possède 119 chambres comprenant la climatisation, un coffre-fort et une cafetière ou une bouilloire. Une télévision LCD donne accès aux chaînes par satellite. Les salles de bain comprennent une douche, des articles de toilette gratuits et un sèche-cheveux.
Cet hôtel de Aix-la-Chapelle offre l'accès gratuit à Internet Wi-Fi et câblé. Des bureaux et un téléphone sont également disponibles. Une literie hypoallergénique, des fers/planches à repasser et le remplacement des serviettes sont disponibles sur demande. Un service de ménage est fourni tous les jours.
Cet hôtel propose une piscine extérieure en saison.
Les activités de loisir répertoriées ci-dessous sont accessibles directement sur place ou à proximité. Ces activités peuvent faire l'objet de frais supplémentaires.
Équipements
Piscine
Climatisation
Cuisine ou coin cuisine
Internet/Wi-Fi
Blanchisserie
Balcon ou terrasse
TV
Jardin
Carte de Aachen
Chambres disponibles
Privilege, Double Room, 1 Double Bed
1 Double • 18 m²
Capacité d'accueil 2
Vous serez dirigé vers Expedia.com pour connaître la disponibilité et les tarifs.
Standard Double Room, 1 Double Bed
1 Double • 18 m²
Capacité d'accueil 3
Vous serez dirigé vers Expedia.com pour connaître la disponibilité et les tarifs.
Standard Room, 2 Twin Beds
2 Lit simple • 18 m²
Capacité d'accueil 2
Vous serez dirigé vers Expedia.com pour connaître la disponibilité et les tarifs.
Deluxe Twin Room
1 Double
Capacité d'accueil 2
Vous serez dirigé vers Expedia.com pour connaître la disponibilité et les tarifs.
€€€€
Avis et évaluations
3.0 / 10.0
We like the location and hotel, but were disappointed that the restaurant was closed on Sunday.
3.0 / 10.0
Great hotel, stayed for 1 night on way down to Budapest.
Only downside was a blood stain on the pillow !
5.0 / 10.0
Clean rooms nice and friendly staff
6.0 / 10.0
This hotel is ok for a few days in Aachen. Nice garden and swimming pool.
5.0 / 10.0
Very good service and hospitality
5.0 / 10.0
Great service with 24/7 front desk. Nice and clean rooms
10.0 / 10.0
The hotel is nice, very clean and the breakfast is fantastic. But the real star of this hotel is the staff. Wonderfully helpful and friendly and they were so so kind to our daughter. Special shout out to Simone, she went above and beyond to make our daughter’s stay happy. We are so grateful, THANK YOU!!!
2.0 / 10.0
I have been staying at this hotel for many years and get the feeling it’s looking tired now, and needs a makeover. The bed was very hard and not very comfortable.
Biggest issue was the service - tried using the phone to ask reception to book a taxi, phone wasn’t working. Should the cleaning team not check that everything is working in the room? I told the reception staff about the phone but they told me I had to scan a qr code and fill out a request for it to be repaired on some website. I did this, and received an email later that day saying “solved” but with a message saying actually it was not fixed because there were other more urgent issues to be fixed that day. The email mentioned I could ask for a wireless phone if needed but why not just put the wireless phone in the room as a solution? Why make me have to do yet another step to get a resolution to what ultimately was a small and meaningless issue but handled very badly by the hotel. Left a very bad feeling about this hotel and i probably won’t stay here again. Time for a change!
8.0 / 10.0
Rooms clean and tidy. Great nights sleep. Efficient staff
2.0 / 10.0
Booked the most expensive category = privilege room however even so, cleaners start very noisily cleaning that category at 8 am, shouting at each other across the hallway, vacuuming the hallway etc. There’s obviously no soundproofing on the doors as you could hear everything. Like always at the Mercure’s I’ve stayed at the bathroom smelled of urine. Also hate those coat hangers you can’t take off the rack. I usually don’t stay at the Mercure for all those reasons but made an exception to accommodate a colleague who’s an Accor member, will not be back.
5.0 / 10.0
We had a nice stay, appreciated the quiet location of our room, the friendly and prompt service and the whole vibe of the place.
8.0 / 10.0
Location is convenient
8.0 / 10.0
Wonderful hotel. Breakfast was great. Staff were kind and helpful. A little further from Aachen centrum than we had thought.
3.0 / 10.0
Comfortable, convenient hotel, what I would expect for this brand. We didn't take breakfast because this was an extra 23 EUR each. Parking was an extra 13 EUR. Easy walk into Aachen for dinner.
8.0 / 10.0
Good hotel very good parkingfacilities
5.0 / 10.0
Modern, comfortable, quiet. Great location, friendly staff, nice bar & lounge, easy parking. Highly recommend.
10.0 / 10.0
Nice room and bathroom
8.0 / 10.0
Clean rooms, fine breakfast facilities, near to the city center.
5.0 / 10.0
Perfect for business. Very attentive staff, good breakfast and well situated.
10.0 / 10.0
As soon as you arrive you are greeted with friendly, helpful staff. The rooms are very comfortable and spacious.
10.0 / 10.0
The perfect hotel.
10.0 / 10.0
The room was very comfortable. The bed and pillows were just right for a very restful night. The staff were very helpful and the room I stayed in had a one time free minibar service. Breakfast had a good spread of items and well prepared. Overall the hotel exceeded my expectations.
5.0 / 10.0
Have stayed here for many years always good.
5.0 / 10.0
The pool and the playground was very great for our 1,5 year old daughter. We had a great time!
5.0 / 10.0
Loved the place. Easy to find being next to Europaplatz. Large carpark, immaculate good sized room with comfy bed. TV with huge selection of stations and even a gift of chocolate and nuts! Breakfast was good too. Will definitely look to stay again on my next trip to Aachen
5.0 / 10.0
The hotel was clean, well equipped and quiet. Friendly staff and well behaved fellow guests made the whole experience very pleasant and relaxing. The breakfast was amazing. I wished I’d brought my swimsuit, the pool looked very inviting. Having a garden to relax in was a real bonus.
2.0 / 10.0
The hotel looked very smart, foyer impressive apart from a terrible smell like drains or toilet smell which permeated the building. Our room on the first floor also smelt. Receptionist said she couldn't smell it. Hotel full so couldn't move rooms. Smell wasn't resolved throughout our two night stay.
Beforehand, had series of annoying emails about taking pets, parking charges, and worryingly asking to put in an email a credit card number to guarantee room booking if arriving late, even though room was prepaid. Hotels.com advice is never to do this, so I refused. This was disturbing to say the least.
However, the room was very nice, bed comfortable and bedding clean. Lovely bathroom. Just a shame these other points spoiled this stay.
10.0 / 10.0
Very nice hotel with easy access to Aachen and good access to bicycle / walking paths.
Hotel should provide gate through fence for guest access to walking path at rear of property.
4.0 / 10.0
A comfortable and smooth stay. Good breakfast in the morning. Pleasant and helpfull staff.
5.0 / 10.0
We have used this hotel in the past. It is a great choice. It is in a quiet location with comfortable beds and good breakfast.
4.0 / 10.0
Good clean hotel at a reasonable price. Due to Covid the restaurant was only serving pizzas but under the difficult circumstances of Covid the hotel did the best they could. The room was clean and comfortable. The shower in the bathroom was superb!
2.0 / 10.0
Receptionist was excellent. Gave us very good info on eateries if the town. Room was very good. Breakfast was expensive and disappointing: too many gadgets (machine for making poor coffee, squeezing oranges and delivering little pats of butter on your plate); too little service.
10.0 / 10.0
We had a very pleasant stay here. It was very warm outside but the airco and the pool did a great job to keep us cool. Clean hotel and the breakfast was nice. I can recommend it :)
2.0 / 10.0
The hotel staff were very nice, helpful and gave the best service they could provide.
The toilet button was broken and had to be fixed.
In Germany there are still quarantine limitations and wearing a mask is required. Without mas you won't be checked in. Please take it with you, or purchase one from hotel desk 2,5EUR/each. Inside hotel, movement allowed only with mask. Inside the pull max of 4 people allowed.
2.5 / 10.0
Wonderful staff, friendly hotel, bar man and cleaning lady lazy
10.0 / 10.0
Good position from motorway and good parking,with clean rooms.
10.0 / 10.0
Very good hotel inside .
As usual the breakfast is always too expensive.
10.0 / 10.0
A good hotel for a traveler (motorist), recently fully renovated!
5.0 / 10.0
This is a nice hotel and staff is very helpful for non German speaking guests
3.0 / 10.0
After arriving at the remote, boring location where the Mercure is located, there was no warm welcome from the reception staff. Questions like: 'How was your trip?' or 'If there's anything I can do for you, we're right here' was the least I expected. I travelled with my baby girl and had to ask twice for a crib. At night I wanted to order roomservice but the menu in the room was really limited. I went to the restaurant for more options but the waiter wasn't really helpful at first. He had to ask the kitchen if it was possible to get something else delivered to the room. It was possible and I said I could wait for the food and take it to the room myself. Suddenly the waiter apologized for the waiting and offered a beer. He also wanted to help me to bring the food to my room. I thought: that's a little too late to be polite. Also check out was mediocre. Nothing like: 'How was your stay?' or 'We hope to see you again'. I would only recommend it because it is pretty close to the center (12 minutes by car).
FAQ
Combien coûte ce hôtel par rapport aux autres à Aachen ?
Le prix moyen d’une location à Aachen est de 72 € par nuit. Cette location est 9 € au-dessus de la moyenne.
Le stationnement est-il inclus dans ce hôtel ?
La place de parking n’est pas indiquée comme un équipement disponible dans l’hébergement Mercure Hotel Aachen Europaplatz. Pour plus d’informations, nous vous encourageons à contacter l’établissement pour savoir où vous garer.
Y a-t-il une piscine dans ce hôtel ?
Oui, Mercure Hotel Aachen Europaplatz comporte une piscine. Bonne baignade !
La location Mercure Hotel Aachen Europaplatz accepte-t-elle les animaux ?
Malheureusement, ce hôtel n'est pas adapté aux animaux de compagnie. Essayez de refaire une recherche et filtrez pour "Animaux autorisés".
Quels équipements offre Mercure Hotel Aachen Europaplatz?
Nous avons trouvé 8 équipements pour cette location. Cela inclut piscine, climatisation, cuisine ou coin cuisine, internet/wi-fi et blanchisserie.
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